Global Internal Communications Manager - Functions

Welcome to Haleon. We’re a purpose-driven, world-class consumer company putting everyday health in the hands of millions. In just three years since our launch, we’ve grown, evolved and are now entering an exciting new chapter – one filled with bold ambitions and enormous opportunity. Our trusted portfolio of brands – including Sensodyne®, Panadol®, Advil®, Voltaren®, Theraflu®, Otrivin®, and Centrum® – lead in resilient and growing categories. What sets us apart is our unique blend of deep human understanding and trusted science.

Now it’s time to fully realise the full potential of our business and our people. We do this through our Win as One strategy. It puts our purpose – to deliver better everyday health with humanity – at the heart of everything we do. It unites us, inspires us, and challenges us to be better every day, driven by our agile, performance-focused culture.

About the role: The Global Internal Communications Team leads the development and successful delivery of the company-wide internal communication strategy. Driving internal communications at a group level and supporting functional Executive Team members with a key focus on building colleague engagement with Haleon’s ambitions, priorities, leadership and company culture. In this role you will support the Global Head of Internal Communications in executing all aspects of Haleon’s global (enterprise-wide) internal communications and engagement strategy. As well as supporting function Executive Team members – by providing strategic communications advice, developing internal communications strategies for several of our functions, supporting their transformation agendas, creating high-quality content and ensuring alignment with Haleon’s strategic objectives and enhancing employee engagement.

Working closely with the Senior Manager and Global Head of Internal Communications, the role plays a key part in ensuring functional communications are strategic, well-planned, effectively delivered and meet a high-standard. This is a role for someone who is confident working with senior stakeholders, enjoys both strategic and practical delivery, and can manage multiple priorities while maintaining attention to detail.

Role and Responsibilities

• Communications strategy and planning: Be a strategic communications partner to function stakeholders providing strategic communications advice, supporting the development and delivery of internal communications strategies. Build strong relationships and strong understanding of functional strategies, transformation agendas, and priorities, identifying upcoming communications needs and ensuring timely delivery. Advise on best practice communications and work with functional stakeholders on execution. Work with global internal communications colleagues on enterprise-wide communications coming out of the functions, as appropriate. Develop and deliver compelling colleague engagement campaigns to build pride and belief in Haleon and our company culture and to support business objectives. Work with the Senior Manager – Functions and other members of both the Internal Communications and Global Communications team on any potential overlaps, gaps or risks. Ensure robust measurement and evaluation of communications and campaigns to drive ongoing improvements and deliver against set goals and outcomes.
• Storytelling: Drive employee engagement through impactful and effective storytelling including writing and editing high-quality internal content such as leadership messages, announcements, briefings, and other materials. Understand key audiences and ensure communications are appropriately tailored and adapted for employee audiences. Create a wide range of internal communications content and tools that are relevant to the broader business and can be used/tailored by individual functions. Provide support and planning for the HET members in managing their internal and external social profiles (via Viva Engage and LinkedIn) in partnership with the wider Global Communications Team.
• Channels: Work in close partnership with other members of the Global Internal Communications Team responsible for global internal channels to ensure fully integrated and aligned approach. Manage the use of internal communications channels for functional content, ensuring output is timely, accurate and well-presented. Follow established channel strategies, templates and governance. Support continuous improvement by sharing feedback and insight on channel effectiveness. Adapt communications and content for different channels and formats as required.
• Collaboration and team contribution: Work closely with the Senior Manager, Global Head of Internal Communications Team and wider global Internal Communications Team to ensure a consistent approach across functions. Contribute to shared tools, templates and ways of working – not only across Global Internal Communications but the wider Global Communications Team and Corporate Affairs function. Support a collaborative and high-performing team environment.

Essential experience:

• Strong knowledge of and experience of internal communications communication and engagement.
• Experience of working in a business partnering role.
• Comfortable working in a dynamic, fast-moving environment with fluctuating and changing demands.
• Experience of developing and delivering internal communications and engagement strategies including robust measurement.
• Strong verbal and written and editing skills, with the ability to produce clear, engaging and effective content.
• Excellent stakeholder management and influencing skills with a proven ability to operate in an advisory capacity with all levels to achieve good outcomes.
• Ability to build strong networks and relationships.
• Good judgement, with the ability to operate effectively under pressure and manage complex issues.
• Good organisational skills, with the ability to manage multiple priorities.
• Strong attention to detail and commitment to quality.
• A positive, can-do attitude and a real team player.

Desirable experience:

• Experience working in a global/consumer/FTSE 100 organisation.
• Experience of global-facing role desirable.
• Familiarity with internal communications channels and tools.

Please save a copy of the job description, as this may be helpful to refer to once the advert closes.

Equal Opportunities: Haleon are committed to mobilising our purpose in a way that represents the diverse consumers and communities who rely on our brands every day. It guides us in creating an inclusive culture, where different backgrounds and views are valued and respected – all in support of understanding and best serving the needs of our consumers and unleashing the full potential of our people. It’s important to us that Haleon is a place where all our employees feel they truly belong.

During the application process, we may ask you to share some personal information, which is entirely voluntary. This information ensures we meet certain regulatory and reporting obligations and supports the development, refinement, and execution of our inclusion and belonging programmes that are open to all Haleon employees. The personal information you provide will be kept confidential, used only for legitimate business purposes, and will never be used in making any employment decisions, including hiring decisions.

Adjustment or Accommodations Request: If you require a reasonable adjustment or accommodation or other assistance to apply for a job at Haleon at any stage of the application process, please let your recruiter know by providing them with a description of specific adjustments you are requesting. We’ll provide all reasonable adjustments to support you throughout the recruitment process and treat all information you provide us in confidence.

Note to candidates: The Haleon recruitment team will contact you using a Haleon email account (@haleon.com). If you are not sure whether the email you received is from Haleon, please get in touch.