Global Content Governance and Risk Director

Welcome to Haleon. We’re a purpose-driven, world-class consumer company putting everyday health in the hands of millions. In just three years since our launch, we’ve grown, evolved and are now entering an exciting new chapter – one filled with bold ambitions and enormous opportunity. Our trusted portfolio of brands – including Sensodyne®, Panadol®, Advil®, Voltaren®, Theraflu®, Otrivin®, and Centrum® – lead in resilient and growing categories. What sets us apart is our unique blend of deep human understanding and trusted science.

The Global Content Governance and Risk Director is responsible for establishing and leading Haleon’s global content governance framework. This pivotal role ensures that all marketing content produced by the Global Content Factory is compliant, effective, and delivered at the speed of culture. The Director will pioneer a new Content Factory model, embedding compliance and legal standards directly into the content creation process working closely with the VP Global Content Factory. As a key leader and subject matter expert within the Marketing Excellence function, this individual will drive the operational strategy for content compliance across all markets, ensuring the company can build its brands with agility, speed, and confidence in a complex global regulatory environment.

The role sits in the Marketing Excellence Content Factory team and reports into the VP Global Content Factory. The role has a team of 2 direct reports who are located in different locations globally to ensure 24 hr responsiveness to governance and risk requirements for the Company.

• Develop and implement a Global Content Governance Framework: Design, document, and roll out a comprehensive, end-to-end governance model for all marketing content. This includes creating clear policies, standards, and workflows for content creation, approval, distribution, and retirement that balance global consistency with local market agility.
• SME in global marketing regulations and compliance: Serve as the subject matter expert on global regulations and laws pertaining to the marketing of consumer health products. This includes staying ahead of changes in advertising standards, data privacy (e.g., GDPR), and specific requirements from bodies like the FDA and other international agencies, and translating these into actionable guidelines that can be applied in content generation.
• Drive simplification and standardisation of content approval: Work closely with other members of the Global Content Factory team to develop a tiered risk assessment process that defines acceptable business risk and builds frameworks and tools that facilitate automated approvals to enable high content volume production while still protecting the company from compliance risks.
• Team leadership: Develop and manage a team of subject matter experts responsible for content compliance and risk management.
• Capability development: Work with the Marketing Capability team in Marketing Excellence and the L&D team to develop and deliver compliance-related training for relevant individuals at Global and OU levels.
• Lead external engagement and advocacy: Act as Haleon’s primary representative in discussions with external regulatory bodies, advertising standards councils, and industry associations. Proactively monitor the external landscape, influence developing regulations and standards where appropriate, and translate external shifts into proactive adjustments to the company's internal governance framework and risk appetite.

• Significant experience within the consumer health, pharmaceutical, or a similarly highly regulated consumer-facing industry.
• Expert knowledge of global regulations and laws pertaining to the marketing of consumer health products, including advertising standards, data privacy (e.g., GDPR), and requirements from bodies like the FDA and other international agencies.
• Proven experience in designing and implementing global content governance frameworks and end-to-end approval workflows in a large, matrixed organisation.
• Demonstrable experience in developing and implementing risk assessment models for marketing and communications content.
• Experience in leveraging technology to reduce strain on human capacity and manage risk at scale.
• Experience in people management and the development of globally dispersed teams.
• Experience representing a company and engaging with external regulatory bodies, advertising standards councils, or industry associations.
• Experience supporting the development of and delivering capability programmes related to compliance / governance for marketing functions.

Haleon are committed to mobilising our purpose in a way that represents the diverse consumers and communities who rely on our brands every day. It guides us in creating an inclusive culture, where different backgrounds and views are valued and respected – all in support of understanding and best serving the needs of our consumers and unleashing the full potential of our people.

It’s important to us that Haleon is a place where all our employees feel they truly belong. During the application process, we may ask you to share some personal information, which is entirely voluntary. This information ensures we meet certain regulatory and reporting obligations and supports the development, refinement, and execution of our inclusion and belonging programmes that are open to all Haleon employees. The personal information you provide will be kept confidential, used only for legitimate business purposes, and will never be used in making any employment decisions, including hiring decisions.

If you require a reasonable adjustment or accommodation or other assistance to apply for a job at Haleon at any stage of the application process, please let your recruiter know by providing them with a description of specific adjustments you are requesting. We’ll provide all reasonable adjustments to support you throughout the recruitment process and treat all information you provide us in confidence.

The Haleon recruitment team will contact you using a Haleon email account (@haleon.com). If you are not sure whether the email you received is from Haleon, please get in touch.