External Supply Global API Quality Director

Location: UK / Belgium (Wavre) / Singapore

External Quality is responsible for managing GSK’s small molecule external network, supplying a range of Active Pharmaceutical Ingredients (API) for manufacture of pharmaceutical products.

The Global External API Director will lead the Global External API Quality Team to:

• Direct the matrix PQTS+ (procurement, quality, technical, supply & EHS, finance etc teams) responsible for day-to-day quality management and performance of API Suppliers.
• Have accountability for product quality supplied by API Suppliers, working to minimize and eliminate any risks to supply of product to patients.
• Coordinate activities in a matrix environment to ensure products manufactured are right first time, meet GSK standards, are delivered to patients on time and are competitively priced to achieve customer satisfaction.
• Build relationships with Supplier to set common objectives and to ensure Supplier delivers to GSK quality standards, maintains compliance with GMP requirements and manages risks introduced to GSK network from use of Supplier.
• Build relationships across GSK required to support supply from Suppliers – including but not limited to Global Procurement, Global Planning, Regional Hubs, Global Logistics, Trading Service and Finance.
• Oversee any improvement programs, such as remediation, as needed with Suppliers to ensure compliance and viability of products for the long term.
• Continuously drive and deliver improvement across service, quality, safety and cost.

As a member of the External Quality Incoming Materials Leadership Team, the Global External API Quality Director will also have responsibility for the following:

• Supporting development of External API and incoming materials quality.
• Resolving any issues and ambiguity with regards to roles and responsibility for the organization.
• Leading initiatives across the organization either in support of our strategy or to help improve the way we work.
• Being an active leader for the organization using shadow of the leader to positively demonstrate coaching, leading and developing the teams.
• Ensuring active development of both the organization and team members.

Basic Qualifications:

We are looking for professionals with these required skills to achieve our goals:

• Strong knowledge of API manufacturing.
• Demonstrated knowledge of manufacturing operations in Pharma.
• Experience of supplier performance and relationship management across complex supply chains.
• International experience.
• People and capability development experience.
• Sourcing strategy and procurement skills including relationship management, supplier development, continuous improvement, negotiations and ability to implement and manage complex contractual arrangements.
• Demonstrated experience and understanding of GMP.
• Ability to lead cross functional teams to an aligned strategy.
• Highly developed problem-solving skills.

Preferred Qualifications:

If you have the following characteristics, it would be a plus:

• Production site experience.
• Planning experience.
• Crisis Management and Business Continuity Planning.
• GPS / Lean Sigma.
• Financial Acumen and/or learning agility and desire to learn and understand.
• Strong interpersonal skills and stakeholder engagement agility.

Closing Date for Applications: 17th June 2025 (COB)

We create a place where people can grow, be their best, be safe, and feel welcome, valued and included. We offer a competitive salary, an annual bonus based on company performance, healthcare and wellbeing programmes, pension plan membership, and shares and savings programme.

We embrace modern work practices; our Performance with Choice programme offers a hybrid working model, empowering you to find the optimal balance between remote and in-office work.

GSK is an Equal Opportunity Employer. This ensures that all qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), military service or any basis prohibited under federal, state or local law.

We believe in an agile working culture for all our roles. If flexibility is important to you, we encourage you to explore with our hiring team what the opportunities are.