Business System Owner, Records Management and Archiving

Business System Owner, Records Management and Archiving

Join to apply for the Business System Owner, Records Management and Archiving role at GSK.

Posting Date: Oct 10 2025. Closing Date for Applications: 24th October 2025.

Location: United Kingdom, Hertfordshire, Stevenage – GSK HQ.

We are looking for a Business System Owner, Records Management and Archiving to join our team.

As the successful candidate you will provide leadership and business process ownership of the Records Management and Archiving (RMA) electronic platforms and associated data journey. You will embed GxP compliance oversight and audit readiness processes within the design, delivery, and lifecycle support of RMA electronic systems. You will provide compliance oversight for business change to support R&D and other business units with signed SLAs. You will ensure RMA platform processes that manage data integrity, data standards and data reporting are developed, enhanced, and maintained.

In this role you will:

• Lead and act as business process owner of RMA electronic platforms.
• Influence the strategy, architecture, integration, and management of RMA platforms, including capability, data standards and risk management for the data model.
• Provide oversight to ensure consistent standards and risk-based validation approaches are adopted in the RMA system implementations and business as usual.
• Maintain RMA platforms audit ready and in compliance with GSK and regulator expectations. GEMBA, reveal problems and support definition of appropriate target conditions.
• Manage processes and resources to support the RMA platforms business as usual model.
• Build and maintain strong business and technical links with the Tech teams and relevant third‑party vendors.
• Assess skills, knowledge and capability needs associated with RMA electronic platforms. Provide training and serve in a coaching/mentoring role as necessary.
• Provide input to the RMA digital roadmap and ambition and align programs to meet operational targets.

Qualifications & Skills

• Bachelor’s degree or equivalent in records management, information management, library science or related field.
• Proven experience in records management in a pharmaceutical context, with understanding of records retention and destruction.
• Experience in the pharmaceutical industry with knowledge of relevant regulations (GxP, ICH).
• Knowledge of records retention and disposition schedules, policies and procedures; knowledge of records destruction methods, techniques and tools.
• Knowledge of legal, regulatory and industry requirements and best practices for records management and records destruction.
• Understanding of DTMS (Document Management Standard for systems) and GxP validation.

Preferred Qualifications & Skills

• Skills in records management, collaboration and office software such as OpenText Content Manager, Microsoft 365 suite.
• Skills in project management, communication, collaboration and problem‑solving.
• Experience in OpenText, Viva Vault, cloud hosting, managing large data sets and Azure.
• Certification in records management, such as CRM, IGP or CIP.

Benefits and Impact

Join us in this impactful role where your expertise will help ensure patients receive the medicines they need, when they need them.

Equal Opportunity Employer

GSK is an Equal Opportunity Employer. This ensures all qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, gender identity and sexual orientation, parental status, national origin, age, disability, genetic information, military service or any basis prohibited under federal, state or local law.