At a Glance
- Tasks: Lead a dynamic team, boost sales, and enhance customer relationships.
- Company: Join GSF Car Parts, a top automotive parts distributor in the UK.
- Benefits: Enjoy performance bonuses, health perks, discounts, and career growth opportunities.
- Other info: Flexible working hours with opportunities for training and volunteering.
- Why this job: Make an impact in a thriving industry while developing your leadership skills.
- Qualifications: Sales experience, strong leadership qualities, and a passion for customer service.
The predicted salary is between 34000 - 38556 £ per year.
At GSF Car Parts, our Assistant Branch Managers' passion to support the branch team and assist the Branch Manager with day to day duties is paramount. You will be responsible for helping to lead, and work alongside the Sales Advisor team, boosting branch sales, customer relationships and hitting monthly sales targets. It is important that alongside the Branch Manager, you will be proactive and positive towards branch and Company promotions and initiatives; leading on our aim to be the best supplier, employer and customer within our industry.
Main Duties include:
- Daily Sales, Margin and Profit Performance to ensure the team/branch is staffed to deliver budget daily
- Measure and Manage Sales Advisors against their KPI’s
- Daily Communication with the Team to include team briefs, updates on performance and constructive feedback where customer standards aren’t being met
- Recognise excellence with constructive feedback and use positive communication to engage the team
- Engage the team to believe in achieving branch goals and challenge any disruptive behaviour
- Ensuring the team are delivering excellent customer service and continuously keeping the Branch Manager up to date
- Ensure our team delivers a solution where we have not met customer service requirements
- Instil a solution based customer service mentality
Working hours: 45 (average) hours Monday to Friday, including alternate Saturday working
About You
The ideal Assistant Branch Manager will have experience of working in a strong, sales, target driven environment, providing excellent customer service.
What you'll need to succeed:
- Display qualities to manage and motivate a diverse team
- Driven to achieve
- Able to set high standards of work and appearance
- Be focused on delivering excellent customer service
- Confident and capable of leading by example
- Good interpersonal and leadership skills
- Ideally have experience of P&L Management, commercial management exposure
- Previous use of MAM or Allicat is desirable
- Automotive knowledge would be helpful, but isn't essential
What we'll offer:
Benefits at GSF Car Parts are designed to support all aspects of our team members life throughout their career. Whether that’s their health, wealth or everyday lifestyle, we are here for our team members and their loved ones and there is something for everyone! To name a few of our benefits we offer:
- Opportunity to earn a performance based bonus as part of this role
- Free flu vaccine
- Health & wellbeing tools
- Free support from pension experts
- Life assurance scheme
- Discounts from 100’s of household names including Asda, Nike & John Lewis
- A suite of financial wellbeing products including advances and savings schemes
- Paid time off to volunteer
- Training qualifications and career progression opportunities
About Us
GSF Car Parts is one of the UK’s leading automotive parts distributors, supplying thousands of independent garages throughout the UK and Ireland with parts, tools, garage equipment and specialist training. The group has over 175 branches nationwide and a turnover exceeding £475 million. Built on the heritage and success of a dozen local brand identities acquired over several years, we have traded as one brand since November 2021. Our branch network is bolstered by centralised support and expertise from specialist departments in key areas such as procurement and supply chain, marketing and national accounts. The business also benefits from integrated IT systems, which include our industry leading catalogue system, Allicat, and access to the Group's national garage programme, Servicesure.
Assistant Branch Manager in Worthing employer: GSF Car Parts
At GSF Car Parts, we pride ourselves on being an exceptional employer, offering a vibrant work culture that fosters teamwork and personal growth. As an Assistant Branch Manager, you will benefit from a comprehensive range of perks, including performance-based bonuses, health and wellbeing tools, and opportunities for career progression, all while working in a supportive environment dedicated to excellence in customer service and employee satisfaction.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Branch Manager in Worthing
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like GSF Car Parts, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like GSF Car Parts!
We think you need these skills to ace Assistant Branch Manager in Worthing
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at GSF Car Parts, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at GSF Car Parts and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show GSF Car Parts that you’re ready to jump in and contribute right away!
How to prepare for a job interview at GSF Car Parts
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
