Frontline IT Support Specialist in Wolverhampton

Frontline IT Support Specialist in Wolverhampton

Wolverhampton Full-Time 40000 - 50000 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Provide friendly IT support and troubleshoot issues for users.
  • Company: Join GSF Car Parts, a dynamic company focused on customer service.
  • Benefits: Gain valuable experience in IT support with potential shift flexibility.
  • Other info: Fast-paced environment with opportunities for growth and learning.
  • Why this job: Kickstart your career in tech while helping others solve their IT problems.
  • Qualifications: No prior experience needed, just a passion for technology and helping people.

The predicted salary is between 40000 - 50000 £ per year.

GSF Car Parts is seeking a 1st Line Service Desk Analyst to act as the initial contact for internal and external users needing IT support.

You will deliver friendly customer service, troubleshoot basic issues, and escalate more complex problems to 2nd line teams when needed.

The role emphasizes proactive, detail‑oriented assistance in a fast‑paced environment, with duties spanning incident logging, knowledge base contributions, and adherence to SLAs.

Office‑based with possible shift work.

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Frontline IT Support Specialist in Wolverhampton employer: GSF Car Parts

GSF Car Parts is an excellent employer that values its employees by fostering a supportive work culture and providing opportunities for growth within the company. As a Delivery Driver, you will enjoy flexible working hours, competitive pay, and the chance to be part of a dedicated team that prioritises customer satisfaction and community engagement in the UK.

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Contact Details:

GSF Car Parts Recruitment Team

We think you need these skills to ace Frontline IT Support Specialist in Wolverhampton

Customer Service
Troubleshooting
Incident Logging
Knowledge Base Contributions
Attention to Detail
Proactive Assistance
Adherence to SLAs