At a Glance
- Tasks: Build strong customer relationships and drive sales through effective communication.
- Company: Join GSF Car Parts, a leading automotive parts distributor in the UK.
- Benefits: Earn performance bonuses, enjoy discounts, and access health and wellbeing tools.
- Other info: Opportunities for training, career progression, and a supportive work environment.
- Why this job: Be part of a dynamic team and make a real impact in the automotive industry.
- Qualifications: Experience in telesales or customer service, with a passion for sales.
The predicted salary is between 25000 - 30000 € per year.
About The Role
At GSF Car Parts, our Sales Advisors make it happen. They are outgoing, dynamic and passionate, and always ensuring they are giving the very best service. They care about their customers and our business, and this is part of the foundation to making our business so successful.
Main Duties
- Developing sound customer relationships and applying effective sales techniques
- Working within the sales team on sales of product promotions by answering telephone queries and dealing with electronic queries
- Fully satisfying customer needs in respect of any part orders, requests or queries they may have
- Contributing to a positive team performance whilst working on personal benchmarks to optimise personal performance and work on sales product promotions
- Liaising with the Distribution Co‐ordinator as required ensuring delivery requirements to customers are met
- Developing knowledge of products through study of internal literature
- Using E‐learning portal to improve performance
Working Hours
45 (average) hours Monday to Friday, including alternate Saturday working.
About You
As a Sales Advisor, you will have experience in telesales and/or customer service, ideally gained in a fast-paced sales‐driven environment.
What You'll Need To Succeed
- Able to work well and deliver results under pressure
- Organised with great attention to detail
- Customer‐focused
- Target driven, motivated by sales and able to deal with rejection
- Willingness to learn and develop
- A team player with the ability to also work independently
- Excellent interpersonal and communication skills, both written and verbal
- IT literate
- Knowledge of car parts and MAM/Allicat would be helpful but isn't essential
What We'll Offer
- Opportunity to earn a performance based bonus as part of this role
- 20 days annual leave (including bank holidays) plus the opportunity to earn up to 5 more with time‐served
- Free flu vaccine
- Health & wellbeing tools
- Free support from pension experts
- Life assurance scheme
- Discounts from 100's of household names including Asda, Nike & John Lewis
- A suite of financial wellbeing products including advances and savings schemes
- Paid time off to volunteer
- Training qualifications and career progression opportunities
About Us
GSF Car Parts is one of the UK's leading automotive parts distributors, supplying thousands of independent garages throughout the UK and Ireland with parts, tools, garage equipment and specialist training. The group has over 175 branches nationwide and a turnover exceeding £475 million. Built on the heritage and success of a dozen local brand identities acquired over several years, we have traded as one brand since November 2021. Our branch network is bolstered by centralised support and expertise from specialist departments in key areas such as procurement and supply chain, marketing and national accounts. The business also benefits from integrated IT systems, which include our industry leading catalogue system, Allicat, and access to the Group's national garage programme, Servicesure.
Sales Advisor in West Bromwich employer: GSF Car Parts
At GSF Car Parts, we pride ourselves on being an excellent employer, offering a vibrant work culture where Sales Advisors thrive in a dynamic and supportive environment. With opportunities for personal growth through training qualifications and a performance-based bonus structure, our employees are encouraged to develop their skills while enjoying benefits like generous annual leave, health and wellbeing tools, and discounts from major retailers. Join us in a role that not only values your contributions but also fosters a sense of community and teamwork across our extensive branch network.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Advisor in West Bromwich
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on GSF Car Parts. Understand their values, products, and what makes them tick. This will help you tailor your answers and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your sales pitch! Since you're applying for a Sales Advisor role, be ready to demonstrate your sales skills. Think of scenarios where you've successfully closed a deal or helped a customer. We want to see your passion for sales shine through!
✨Tip Number 3
Show off your customer service skills! Be prepared to discuss how you've handled difficult customers or resolved issues in the past. Highlighting your ability to maintain a positive attitude under pressure will definitely impress us.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a great way to keep yourself fresh in their minds and shows that you’re proactive and professional.
We think you need these skills to ace Sales Advisor in West Bromwich
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the role shine through. We want to see that you're not just looking for any job, but that you're genuinely excited about being a Sales Advisor with us at GSF Car Parts.
Tailor Your CV:Make sure to customise your CV to highlight relevant experience in telesales or customer service. We love seeing how your skills align with what we need, so don’t be shy about showcasing your achievements!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your writing is easy to read and free of jargon. This will help us understand your qualifications quickly!
Apply Through Our Website:For the best chance of success, apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role without any hiccups!
How to prepare for a job interview at GSF Car Parts
✨Know Your Products
Familiarise yourself with the products GSF Car Parts offers. Understanding car parts and their functions will not only impress your interviewers but also help you answer customer queries effectively.
✨Showcase Your Sales Skills
Prepare examples of how you've successfully handled sales in the past. Highlight your ability to meet targets, deal with rejection, and maintain a positive attitude under pressure. This is key for a Sales Advisor role.
✨Demonstrate Customer Focus
Be ready to discuss how you prioritise customer satisfaction. Share specific instances where you went above and beyond to meet a customer's needs, as this aligns perfectly with the values of GSF Car Parts.
✨Team Player Mindset
Emphasise your ability to work well within a team while also being self-motivated. Prepare to talk about how you contribute to team success and how you balance personal performance with team goals.
