Warehouse Team Leader - Reverse Logistics

Overview

The Warehouse Team Leader will be responsible for managing a team of warehouse operatives, ensuring that all operational targets are met, and maintaining high standards of safety, accuracy, and efficiency. The ideal candidate will have a strong background in warehouse operations, excellent leadership skills, and a commitment to driving continuous improvement within the team.

Key Responsibilities

• Team Leadership: supervise, motivate, and lead a team of warehouse operatives, ensuring a positive and productive working environment.
• Operational Management: oversee daily warehouse operations, including receiving, storage, order picking, packing, and dispatching of goods.
• Performance Monitoring: monitor and assess team performance against targets and KPIs, providing feedback and addressing any performance issues.
• Inventory Control: ensure accurate and timely stock management, including stock counts, inventory checks, and the proper handling of products.
• Process Improvement: identify opportunities for process enhancements to improve efficiency, reduce waste, and optimize warehouse operations.
• Health and Safety: maintain a strong focus on health and safety, ensuring all team members comply with company policies and legal regulations. Conduct regular safety audits and risk assessments.
• Resource Planning: assist in planning and allocating resources effectively, including managing staff rotas, shift patterns, and workload distribution.
• Training and Development: provide ongoing training, guidance, and support to team members, ensuring they are equipped with the skills and knowledge to perform their roles effectively.
• Quality Control: ensure all orders are processed accurately and meet customer expectations in terms of quality and delivery times.
• Communication: act as the main point of contact between the warehouse team and other departments, ensuring clear communication and collaboration across the business.
• Problem-Solving: address and resolve operational issues, working closely with the Warehouse Manager and other stakeholders to find solutions.
• Reporting: prepare regular reports on warehouse performance, productivity, and any areas of concern, presenting findings to senior management.
• Shift Coverage: ability to cover the 2pm–10pm shift occasionally (holiday cover), approximately 25–30 days across the year; note this will be in 2026 as this year has been covered.

Required Skills and Experience

• Proven experience in a similar warehouse team leader or supervisory role.
• Strong knowledge of warehouse operations, including inventory management, order processing, and logistics.
• Excellent leadership and team management skills, with the ability to motivate and develop a high-performing team.
• Strong organizational skills, with the ability to prioritize tasks and manage time effectively.
• Good understanding of health and safety regulations and a commitment to maintaining a safe working environment.
• Ability to work under pressure in a fast-paced environment and meet tight deadlines.
• Strong problem-solving skills and the ability to think on your feet.
• Effective communication skills, with the ability to liaise with colleagues at all levels.
• Proficient in using warehouse management systems (WMS) and Microsoft Office applications.
• Forklift licence and experience with manual handling equipment are advantageous.

Education and Qualifications

• GCSEs or equivalent qualifications are preferred, but relevant experience in warehouse management will be considered.
• Health and Safety certifications (e.g., IOSH, NEBOSH) are desirable.

Benefits

• Competitive salary
• Pension scheme
• Health and wellness benefits
• Opportunities for career progression
• On-site parking and staff discounts

About Us

GSF Car Parts is one of the UK’s leading automotive parts distributors, supplying thousands of independent garages throughout the UK and Ireland with parts, tools, garage equipment and specialist training. The group has over 205 branches nationwide and a turnover exceeding £500 million. Built on the heritage and success of a dozen local brand identities acquired over several years, we have traded as one brand since November 2021. Our branch network is bolstered by centralised support and expertise from specialist departments in key areas such as procurement and supply chain, marketing and national accounts. The business also benefits from integrated IT systems, which include our industry leading catalogue system, Allicat, and access to the Group\\\’s national garage programme, Servicesure.