At a Glance
- Tasks: Build strong customer relationships and smash sales targets in a dynamic team.
- Company: Join GSF Car Parts, a leading automotive parts distributor with a vibrant culture.
- Benefits: Enjoy competitive pay, performance bonuses, discounts, and health perks.
- Other info: Opportunities for career growth and training in a supportive atmosphere.
- Why this job: Make an impact in a fast-paced environment while developing your sales skills.
- Qualifications: Experience in customer service or telesales; a passion for learning and teamwork.
The predicted salary is between 22000 - 28000 £ per year.
At GSF Car Parts, our Sales Advisors make it happen. They are outgoing, dynamic and passionate, always ensuring they are giving the very best service. They care about their customers and our business, which is part of the foundation to making our business so successful.
We are looking for an outgoing Sales Advisor who, as part of your role, will support the branch by fully satisfying customers' needs and contribute towards achieving branch and individual sales targets.
Main duties include:
- Developing sound customer relationships and applying effective sales techniques
- Working within the sales team on sales of product promotions by answering telephone queries and dealing with electronic queries
- Fully satisfy customer needs in respect of any part orders, requests or queries they may have
- Contribute to a positive team performance whilst working on personal benchmarks to optimise personal performance and work on sales product promotions
- Liaise with the Distribution Co-ordinator as required ensuring delivery requirements to customers are met
- Develop knowledge of products through study of internal literature
- Use E-learning portal to improve performance
Working hours: (average) hours Monday to Friday, including alternate Saturday working
About You
As a Sales Advisor, you will have experience in telesales and/or customer service, ideally gained in a fast-paced sales-driven environment.
What you'll need to succeed:
- Able to work well and deliver results under pressure
- Organised with great attention to detail
- Customer focussed
- Target driven, motivated by sales and able to deal with rejection
- Willingness to learn and develop
- A team player with the ability to also work independently
- Excellent interpersonal and communication skills, both written and verbal
- IT Literate
Knowledge of car parts and MAM/Allicat would be helpful but isn't essential.
What we'll offer:
Benefits at GSF Car Parts are designed to support all aspects of our team members' life throughout their career. Whether that’s their health, wealth or everyday lifestyle, we are here for our team members and their loved ones and there is something for everyone! To name a few of our benefits we offer:
- Opportunity to earn a performance-based bonus as part of this role
- 20 days annual leave (including bank holidays) plus the opportunity to earn up to 5 more with time-served
- Free flu vaccine
- Health & wellbeing tools
- Free support from pension experts
- Life assurance scheme
- Discounts from 100’s of household names including Asda, Nike & John Lewis
- A suite of financial wellbeing products including advances and savings schemes
- Paid time off to volunteer
- Training qualifications and career progression opportunities
About Us
GSF Car Parts is one of the UK’s leading automotive parts distributors, supplying thousands of independent garages throughout the UK and Ireland with parts, tools, garage equipment and specialist training. The group has over 175 branches nationwide and a turnover exceeding £475 million. Built on the heritage and success of a dozen local brand identities acquired over several years, we have traded as one brand since November 2021. Our branch network is bolstered by centralised support and expertise from specialist departments in key areas such as procurement and supply chain, marketing and national accounts. The business also benefits from integrated IT systems, which include our industry-leading catalogue system, Allicat, and access to the Group's national garage programme, Servicesure.
Sales Advisor in Stourbridge employer: GSF Car Parts
At GSF Car Parts, we pride ourselves on being an excellent employer, offering a vibrant work culture where Sales Advisors can thrive. With a focus on employee wellbeing, we provide comprehensive benefits including performance-based bonuses, generous annual leave, and opportunities for career progression through training qualifications. Our supportive environment encourages personal growth while fostering strong customer relationships, making it a rewarding place to work in the automotive industry.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Advisor in Stourbridge
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on GSF Car Parts. Understand their values, products, and what makes them tick. This will help you tailor your answers and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your sales pitch! As a Sales Advisor, you'll need to demonstrate your ability to sell. Prepare a short pitch about why you're the perfect fit for the role and practice it until you can deliver it confidently. Remember, enthusiasm goes a long way!
✨Tip Number 3
Show off your customer service skills! Be ready to share examples of how you've gone above and beyond for customers in the past. Highlighting your experience in telesales or customer service will make you stand out as a candidate who truly cares about customer satisfaction.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows professionalism and keeps you fresh in their minds. Plus, it’s a great chance to reiterate your excitement about the role!
We think you need these skills to ace Sales Advisor in Stourbridge
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see that outgoing and dynamic side of you that matches our Sales Advisors. Don't be afraid to show us your passion for customer service and sales.
Tailor Your Application:Make sure to tailor your application to the role. Highlight your experience in telesales or customer service, and how it relates to the skills we're looking for. This shows us that you've done your homework and are genuinely interested in joining our team.
Be Clear and Concise:Keep your application clear and to the point. Use bullet points if necessary to make it easy for us to read. We appreciate attention to detail, so make sure there are no typos or errors – it reflects your organisational skills!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you're tech-savvy, which is a bonus!
How to prepare for a job interview at GSF Car Parts
✨Know Your Products
Before the interview, take some time to familiarise yourself with the products GSF Car Parts offers. Understanding car parts and their functions will not only impress your interviewers but also show that you're genuinely interested in the role.
✨Show Off Your Sales Skills
Prepare examples of how you've successfully handled sales or customer service situations in the past. Think about times when you exceeded targets or turned a negative customer experience into a positive one. This will demonstrate your ability to thrive in a sales-driven environment.
✨Be a Team Player
GSF Car Parts values teamwork, so be ready to discuss how you've collaborated with others in previous roles. Share specific instances where you contributed to team success or supported colleagues, as this will highlight your ability to work well within a team.
✨Practice Your Communication Skills
Since excellent communication is key for a Sales Advisor, practice articulating your thoughts clearly and confidently. You might even want to do a mock interview with a friend to refine your verbal skills and ensure you come across as personable and engaging.
