At a Glance
- Tasks: Deliver automotive parts and provide top-notch customer service while representing our brand.
- Company: Join GSF Car Parts, a leading automotive parts distributor in the UK.
- Benefits: Flexible hours, competitive pay, and the chance to be part of a dynamic team.
- Other info: Opportunity to grow within a successful company with over 175 branches nationwide.
- Why this job: Be the face of our brand and make a real difference in customer satisfaction.
- Qualifications: Full UK driving licence, 3 years driving experience, and a passion for customer service.
Delivery Drivers play a crucial part of the team within GSF Car Parts. They are the face of our brand by delivering parts to customers and continuously providing excellent customer service. Our Delivery Drivers are important to us, giving customer feedback insights and ensuring we stay committed to delivering goods within the promised time. As a Delivery Driver working on a zero hour/casual contract, you will support the branch in covering any holidays or absences. You will be responsible for contributing to the overall success of a high performing organisation and promoting the Company brand through positive interaction with customers.
Main Duties
- Delivering product to customer’s premises within a 40 mile radius
- Ensure high levels of customer service at all times
- Feedback to branch on relevant customer and competitor activity
- Load your vehicle according to procedures
- Collect customer returns as required
- Vehicle maintenance including carrying out daily checks
- Help in the warehouse as and when required
- Assist with Inter-Branch Transfer Deliveries as and when required
Working Hours
Up to 41 (average) hours Monday to Friday, including alternate Saturday working - depending on the cover needed in the branch.
About You
What You’ll Need to Succeed
- Must hold a full UK Driving Licence with a maximum of 6 points
- Must have a minimum of 3 years driving experience
- Excellent knowledge of 40 mile radius of branch
- Previous experience within a delivery driver role
- Ability to understand necessity of excellent standards of customer service
- Work to deadlines with good time keeping skills
- Customer focused, driven to achieve and willing to go the extra mile
About Us
GSF Car Parts is one of the UK’s leading automotive parts distributors, supplying thousands of independent garages throughout the UK and Ireland with parts, tools, garage equipment and specialist training. The group has over 175 branches nationwide and a turnover exceeding £475 million. Built on the heritage and success of a dozen local brand identities acquired over several years, we have traded as one brand since November 2021. Our branch network is bolstered by centralised support and expertise from specialist departments in key areas such as procurement and supply chain, marketing and national accounts. The business also benefits from integrated IT systems, which include our industry leading catalogue system, Allicat, and access to the Group's national garage programme, Servicesure.
Delivery Driver (Zero/Casual Hours) in Stourbridge employer: GSF Car Parts
GSF Car Parts is an excellent employer that fosters a dynamic and supportive work environment, perfect for those looking to grow in their careers. With a strong emphasis on teamwork and customer satisfaction, employees benefit from ongoing training and development opportunities, as well as a culture that celebrates achievements and encourages innovation. Located in a vibrant area, the company offers unique advantages such as flexible working arrangements and a commitment to employee well-being.
StudySmarter Expert Advice🤫
We think this is how you could land Delivery Driver (Zero/Casual Hours) in Stourbridge
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on GSF Car Parts. Understand their values and what they stand for. This will help you connect with the team and show that you're genuinely interested in being part of their success.
✨Tip Number 2
Practice your customer service skills! As a Delivery Driver, you'll be the face of the brand. Think about how you can demonstrate excellent customer service during your interview. Maybe share a story where you went the extra mile for a customer!
✨Tip Number 3
Be ready to talk about your driving experience! Make sure you can highlight your knowledge of the local area and any previous delivery roles you've had. This will show that you’re not just a driver, but someone who understands the importance of timely deliveries.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re proactive and keen to join the GSF Car Parts team. Don’t miss out on this opportunity!
We think you need these skills to ace Delivery Driver (Zero/Casual Hours) in Stourbridge
Some tips for your application 🫡
Show Your Driving Experience:Make sure to highlight your driving experience in your application. We want to see that you’ve got a solid background behind the wheel, especially with a full UK Driving Licence and a good grasp of the 40-mile radius around our branch.
Customer Service is Key:Since you'll be the face of our brand, it’s crucial to demonstrate your commitment to excellent customer service. Share any past experiences where you went the extra mile for customers – we love to see that!
Be Clear and Concise:When filling out your application, keep it clear and to the point. We appreciate straightforwardness, so make sure your skills and experiences shine through without any fluff.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at GSF Car Parts
✨Know Your Route
Familiarise yourself with the 40-mile radius around the branch. Being able to confidently discuss local areas and routes during the interview will show that you’re prepared and knowledgeable, which is key for a Delivery Driver role.
✨Customer Service Focus
Prepare examples of how you've provided excellent customer service in previous roles. GSF Car Parts values customer interaction, so demonstrating your ability to go the extra mile for customers will set you apart from other candidates.
✨Vehicle Maintenance Awareness
Brush up on basic vehicle maintenance and daily checks. Being able to talk about how you ensure your vehicle is roadworthy shows responsibility and reliability, traits that are essential for a Delivery Driver.
✨Flexibility and Team Spirit
Since this role involves covering absences and supporting the branch, be ready to discuss your flexibility and willingness to help out wherever needed. Highlighting your team spirit can make a great impression on the interviewers.
