Sales Advisor

Sales Advisor

Norwich Full-Time 24000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Engage with customers, provide top-notch service, and hit sales targets.
  • Company: Join GSF Car Parts, a leading automotive parts distributor in the UK.
  • Benefits: Enjoy competitive pay, bonuses, health perks, and discounts at major brands.
  • Why this job: Be part of a dynamic team and make a real impact in customer satisfaction.
  • Qualifications: Experience in customer service or telesales; passion for learning and teamwork.
  • Other info: Great career progression opportunities and a supportive work environment.

The predicted salary is between 24000 - 36000 £ per year.

About The Role

At GSF Car Parts, our Sales Advisors make it happen. They are outgoing, dynamic and passionate, always ensuring they are giving the very best service. They care about their customers and our business, which is part of the foundation to making our business so successful. We are looking for an outgoing Sales Advisor who, as part of your role, will support the branch by fully satisfying customer needs and contribute towards achieving branch and individual sales targets.

Main duties include:

  • Developing sound customer relationships and applying effective sales techniques
  • Working within the sales team on sales of product promotions by answering telephone queries and dealing with electronic queries
  • Fully satisfy customer needs in respect of any part orders, requests or queries they may have
  • Contribute to a positive team performance whilst working on personal benchmarks to optimise personal performance and work on sales product promotions
  • Liaise with the Distribution Co-ordinator as required ensuring delivery requirements to customers are met
  • Develop knowledge of products through study of internal literature
  • Use E-learning portal to improve performance

Working hours: (average) hours Monday to Friday, including alternate Saturday working.

About You

As a Sales Advisor, you will have experience in telesales and/or customer service, ideally gained in a fast-paced sales-driven environment.

What you’ll need to succeed:

  • Able to work well and deliver results under pressure
  • Organised with great attention to detail
  • Customer focused
  • Target driven, motivated by sales and able to deal with rejection
  • Willingness to learn and develop
  • A team player with the ability to also work independently
  • Excellent interpersonal and communication skills, both written and verbal
  • IT Literate
  • Knowledge of car parts and MAM/Allicat would be helpful but isn’t essential

What we’ll offer:

Benefits at GSF Car Parts are designed to support all aspects of our team members' lives throughout their career. Whether that’s their health, wealth or everyday lifestyle, we are here for our team members and their loved ones, and there is something for everyone! To name a few of our benefits we offer:

  • Opportunity to earn a performance-based bonus as part of this role
  • Days annual leave (including bank holidays) plus the opportunity to earn up to 5 more with time-served
  • Free flu vaccine
  • Health & wellbeing tools
  • Free support from pension experts
  • Life assurance scheme
  • Discounts from household names including Asda, Nike & John Lewis
  • A suite of financial wellbeing products including advances and savings schemes
  • Paid time off to volunteer
  • Training qualifications and career progression opportunities

About Us

GSF Car Parts is one of the UK’s leading automotive parts distributors, supplying thousands of independent garages throughout the UK and Ireland with parts, tools, garage equipment and specialist training. The group has over branches nationwide and a turnover exceeding £ million. Built on the heritage and success of a dozen local brand identities acquired over several years, we have traded as one brand since November 1. Our branch network is bolstered by centralised support and expertise from specialist departments in key areas such as procurement and supply chain, marketing and national accounts. The business also benefits from integrated IT systems, which include our industry-leading catalogue system, Allicat, and access to the Group's national garage programme, Servicesure.

Sales Advisor employer: GSF Car Parts

GSF Car Parts is an exceptional employer that prioritises the well-being and development of its Sales Advisors. With a vibrant work culture that fosters teamwork and individual growth, employees benefit from comprehensive training opportunities, performance-based bonuses, and a range of perks including discounts at major retailers and paid volunteer time. Located across the UK, GSF Car Parts not only supports its team members' professional aspirations but also values their personal lives, making it a rewarding place to build a career in the automotive industry.
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Contact Detail:

GSF Car Parts Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Sales Advisor

✨Tip Number 1

Get to know the company! Before your interview, do a bit of research on GSF Car Parts. Understand their values, products, and what makes them tick. This will help you tailor your answers and show that you're genuinely interested in being part of the team.

✨Tip Number 2

Practice your sales pitch! As a Sales Advisor, you'll need to demonstrate your ability to sell. Prepare a short pitch about why you're the perfect fit for the role and practice it until you can deliver it confidently. Remember, enthusiasm goes a long way!

✨Tip Number 3

Show off your customer service skills! Be ready to share examples of how you've gone above and beyond for customers in the past. This is key for a role where customer satisfaction is paramount, so make sure your stories highlight your dedication.

✨Tip Number 4

Apply through our website! We love seeing applications come directly from candidates who are excited about joining us. It shows initiative and gives you a better chance of standing out. Plus, you’ll get all the latest updates on your application status!

We think you need these skills to ace Sales Advisor

Customer Service
Sales Techniques
Telesales Experience
Attention to Detail
Target Driven
Interpersonal Skills
Communication Skills
Teamwork
Organisational Skills
Ability to Work Under Pressure
Willingness to Learn
IT Literacy
Knowledge of Car Parts
Problem-Solving Skills

Some tips for your application 🫡

Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see that you're not just looking for any job, but that you're genuinely excited about being a Sales Advisor at GSF Car Parts.

Tailor Your CV: Make sure to customise your CV to highlight relevant experience in customer service and sales. We love seeing how your skills align with what we’re looking for, so don’t be shy about showcasing your achievements!

Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your writing is easy to read and free of jargon. This will help us understand your qualifications quickly!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!

How to prepare for a job interview at GSF Car Parts

✨Know Your Products

Before the interview, take some time to familiarise yourself with the products GSF Car Parts offers. Understanding car parts and their functions will not only impress your interviewers but also show that you're genuinely interested in the role.

✨Show Off Your Sales Skills

Prepare examples from your past experiences where you successfully met sales targets or handled customer queries effectively. This will demonstrate your ability to thrive in a sales-driven environment and your commitment to customer satisfaction.

✨Practice Your Communication

Since excellent communication skills are key for a Sales Advisor, practice articulating your thoughts clearly and confidently. You might even want to do a mock interview with a friend to get comfortable with answering questions on the spot.

✨Be Ready for Teamwork Questions

As a team player, be prepared to discuss how you've contributed to team success in previous roles. Think of specific instances where you collaborated with others to achieve a common goal, as this aligns perfectly with the branch's focus on positive team performance.

Sales Advisor
GSF Car Parts
Location: Norwich

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