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For Companies At a Glance
- Tasks: Engage with customers, handle inquiries, and drive sales in a dynamic team environment.
- Company: Join GSF Car Parts, a leading automotive parts distributor in the UK and Ireland.
- Benefits: Enjoy competitive leave, performance bonuses, discounts, and health perks.
- Why this job: Be part of a passionate team that values customer relationships and personal growth.
- Qualifications: Experience in telesales or customer service is preferred; a willingness to learn is essential.
- Other info: Flexible working hours with opportunities for training and career progression.
The predicted salary is between 24000 - 36000 £ per year.
Overview
At GSF Car Parts, our Sales Advisors make it happen. They are outgoing, dynamic and passionate, and always ensuring they are giving the very best service. They care about their customers and our business, and this is part of the foundation to making our business so successful.
We are looking for an outgoing Sales Advisor who as part of your role will support the branch by fully satisfying customers needs and contribute towards achieving branch and individual sales targets.
Responsibilities
- Developing sound customer relationships and applying effective sales techniques
- Working within the sales team on sales of product promotions by answering telephone queries and dealing with electronic queries
- Fully satisfy customer needs in respect of any part orders, respect or queries they may have
- Contribute to a positive team performance whilst working on personal benchmarks to optimise personal performance and work on sales product promotions
- Liaise with the Distribution Co-ordinator as required ensuring delivery requirements to customers are met
- Develop knowledge of products through study of internal literature
- Use E-learning portal to improve performance
Working hours
45 (average) hours Monday to Friday, including alternate Saturday working
About You
As a Sales Advisor, you will have experience in telesales and/or customer service, ideally gained in a fast-paced sales-driven environment.
What You’ll Need To Succeed
- Able to work well and deliver results under pressure
- Organised with great attention to detail
- Customer focussed
- Target driven, motivated by sales and able to deal with rejection
- Willingness to learn and develop
- A team player with the ability to also work independently
- Excellent interpersonal and communication skills, both written and verbal
- IT Literate
- Knowledge of car parts and MAM/Allicat would be helpful but isn’t essential
What we’ll offer
Benefits at GSF Car Parts are designed to support all aspects of our team members life throughout their career. Whether that’s their health, wealth or everyday lifestyle, we are here for our team members and their loved ones and there is something for everyone. To name a few of our benefits we offer:
- Opportunity to earn a performance based bonus as part of this role
- 20 days annual leave (including bank holidays) plus the opportunity to earn up to 5 more with time-served
- Free flu vaccine
- Health & wellbeing tools
- Free support from pension experts
- Life assurance scheme
- Discounts from 100’s of household names including Asda, Nike & John Lewis
- A suite of financial wellbeing products including advances and savings schemes
- Paid time off to volunteer
- Training qualifications and career progression opportunities
About Us
GSF Car Parts is one of the UK’s leading automotive parts distributors, supplying thousands of independent garages throughout the UK and Ireland with parts, tools, garage equipment and specialist training. The group has over 175 branches nationwide and a turnover exceeding £475 million. Built on the heritage and success of a dozen local brand identities acquired over several years, we have traded as one brand since November 2021. Our branch network is bolstered by centralised support and expertise from specialist departments in key areas such as procurement and supply chain, marketing and national accounts. The business also benefits from integrated IT systems, which include our industry leading catalogue system, Allicat, and access to the Group\\\’s national garage programme, Servicesure. #INDGSF
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Sales Advisor employer: GSF Car Parts
Contact Detail:
GSF Car Parts Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Advisor
✨Tip Number 1
Familiarise yourself with GSF Car Parts and their product range. Understanding the automotive parts industry and the specific products they offer will help you engage more effectively during interviews and demonstrate your genuine interest in the role.
✨Tip Number 2
Practice your sales techniques by role-playing common customer scenarios. This will not only boost your confidence but also prepare you to showcase your ability to handle customer queries and objections during the interview process.
✨Tip Number 3
Network with current or former employees of GSF Car Parts on platforms like LinkedIn. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying.
✨Tip Number 4
Demonstrate your customer service skills in your interactions with the company. Whether it's through a phone call or an email inquiry, showing that you can communicate effectively and professionally will leave a positive impression.
We think you need these skills to ace Sales Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in sales and customer service. Use keywords from the job description, such as 'customer-focused', 'target-driven', and 'excellent communication skills' to catch the employer's attention.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for sales and your ability to build customer relationships. Mention specific examples of how you've met sales targets or improved customer satisfaction in previous roles.
Showcase Your Skills: In your application, emphasise your organisational skills and ability to work under pressure. Provide examples of how you've successfully handled rejection and maintained motivation in a sales environment.
Research GSF Car Parts: Familiarise yourself with GSF Car Parts and their products. Understanding their business model and values will help you tailor your application and demonstrate your genuine interest in the role.
How to prepare for a job interview at GSF Car Parts
✨Show Your Customer Focus
As a Sales Advisor, demonstrating your commitment to customer satisfaction is key. Prepare examples of how you've successfully handled customer queries or complaints in the past, showcasing your ability to build strong relationships.
✨Highlight Your Sales Experience
Since the role is target-driven, be ready to discuss your previous sales achievements. Share specific metrics or targets you’ve met, and explain the strategies you used to achieve them, which will show your motivation and results-oriented mindset.
✨Demonstrate Teamwork Skills
GSF Car Parts values teamwork, so be prepared to talk about your experiences working in a team environment. Discuss how you’ve contributed to team goals and how you handle collaboration with colleagues to optimise sales efforts.
✨Prepare for Product Knowledge Questions
While knowledge of car parts isn't essential, showing a willingness to learn can set you apart. Familiarise yourself with basic automotive terminology and be ready to discuss how you would approach learning about the products offered by GSF Car Parts.
