At a Glance
- Tasks: Engage with customers, handle queries, and drive sales in a dynamic team environment.
- Company: GSF Car Parts is a leading UK automotive parts distributor with over 175 branches nationwide.
- Benefits: Enjoy performance bonuses, 20 days annual leave, health perks, discounts, and career progression opportunities.
- Why this job: Join a vibrant team, develop your skills, and make a real impact in customer satisfaction.
- Qualifications: Experience in telesales or customer service; strong communication and organisational skills required.
- Other info: Full-time role with opportunities for training and personal development.
The predicted salary is between 22000 - 38500 £ per year.
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At GSF Car Parts, our Sales Advisors make it happen. They are outgoing, dynamic and passionate, and always ensuring they are giving the very best service. They care about their customers and our business, and this is part of the foundation to making our business so successful.
We are looking for an outgoing Sales Advisor who as part of your role will support the branch by fully satisfying customers needs and contribute towards achieving branch and individual sales targets.
Main Duties Include
- Developing sound customer relationships and applying effective sales techniques
- Working within the sales team on sales of product promotions by answering telephone queries and dealing with electronic queries
- Fully satisfy customer needs in respect of any part orders, respects or queries they may have
- Contribute to a positive team performance whilst working on personal benchmarks to optimise personal performance and work on sales product promotions
- Liaise with the Distribution Co-ordinator as required ensuring delivery requirements to customers are met
- Develop knowledge of products through study of internal literature
- Use E-learning portal to improve performance
Working hours: ## (average) hours Monday to Friday, including alternate Saturday working
About You
As a Sales Advisor, you will have experience in telesales and/or customer service, ideally gained in a fast-paced sales-driven environment.
What You\’ll Need To Succeed
- Able to work well and deliver results under pressure
- Organised with great attention to detail
- Customer focussed
- Target driven, motivated by sales and able to deal with rejection
- Willingness to learn and develop
- A team player with the ability to also work independently
- Excellent interpersonal and communication skills, both written and verbal
- IT Literate
- Knowledge of car parts and MAM/Allicat would be helpful but isn\’t essential
What we\’ll offer: Benefits at GSF Car Parts are designed to support all aspects of our team members life throughout their career. Whether that’s their health, wealth or everyday lifestyle, we are here for our team members and their loved ones and there is something for everyone! To name a few of our benefits we offer:
- Opportunity to earn a performance based bonus as part of this role
- 20 days annual leave (including bank holidays) plus the opportunity to earn up to 5 more with time-served
- Free flu vaccine
- Health & wellbeing tools
- Free support from pension experts
- Life assurance scheme
- Discounts from 100’s of household names including Asda, Nike & John Lewis
- A suite of financial wellbeing products including advances and savings schemes
- Paid time off to volunteer
- Training qualifications and career progression opportunities
About Us
GSF Car Parts is one of the UK’s leading automotive parts distributors, supplying thousands of independent garages throughout the UK and Ireland with parts, tools, garage equipment and specialist training. The group has over 175 branches nationwide and a turnover exceeding £475 million. Built on the heritage and success of a dozen local brand identities acquired over several years, we have traded as one brand since November 2021. Our branch network is bolstered by centralised support and expertise from specialist departments in key areas such as procurement and supply chain, marketing and national accounts. The business also benefits from integrated IT systems, which include our industry leading catalogue system, Allicat, and access to the Group\’s national garage programme, Servicesure.
Seniority level
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Seniority level
Entry level
Employment type
-
Employment type
Full-time
Job function
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Job function
Sales and Business Development
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Industries
Motor Vehicle Manufacturing
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Sales Advisor employer: GSF Car Parts
Contact Detail:
GSF Car Parts Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Advisor
✨Tip Number 1
Familiarise yourself with GSF Car Parts and their product range. Understanding the products you’ll be selling will not only boost your confidence but also help you engage more effectively with customers.
✨Tip Number 2
Practice your communication skills, especially in a sales context. Role-playing different customer scenarios can prepare you for real-life interactions and demonstrate your ability to handle various situations.
✨Tip Number 3
Network with current or former employees of GSF Car Parts. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach during the interview.
✨Tip Number 4
Showcase your enthusiasm for sales and customer service during any interactions. Being genuinely passionate about helping customers can set you apart from other candidates and align with the company’s values.
We think you need these skills to ace Sales Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in telesales and customer service. Emphasise any achievements in sales-driven environments to show you can meet targets.
Craft a Compelling Cover Letter: In your cover letter, express your passion for customer service and sales. Mention specific examples of how you've satisfied customer needs in previous roles and how you can contribute to the team at GSF Car Parts.
Showcase Your Skills: Highlight your interpersonal and communication skills in both your CV and cover letter. Provide examples of how you've worked well under pressure and contributed to team performance.
Research GSF Car Parts: Familiarise yourself with GSF Car Parts and their products. Mentioning your knowledge of car parts or willingness to learn about them can set you apart from other candidates.
How to prepare for a job interview at GSF Car Parts
✨Show Your Passion for Customer Service
As a Sales Advisor, it's crucial to demonstrate your enthusiasm for providing excellent customer service. Share specific examples from your past experiences where you went above and beyond to satisfy a customer's needs.
✨Highlight Your Sales Experience
Make sure to discuss your previous experience in telesales or customer service, especially in fast-paced environments. Be prepared to talk about how you met or exceeded sales targets and what strategies you used to achieve success.
✨Demonstrate Team Spirit
GSF Car Parts values teamwork, so be ready to share instances where you contributed to a positive team environment. Discuss how you collaborate with others to achieve common goals and how you handle challenges within a team.
✨Prepare for Product Knowledge Questions
While knowledge of car parts isn't essential, showing a willingness to learn is key. Familiarise yourself with basic automotive terminology and be ready to discuss how you would go about learning more about the products offered by GSF Car Parts.