At a Glance
- Tasks: Deliver parts to customers while providing top-notch service and feedback.
- Company: Join GSF Car Parts, a leading automotive parts distributor in the UK.
- Benefits: Enjoy 28 days leave, discounts, health perks, and career growth opportunities.
- Other info: Dynamic role with opportunities for training and progression in a supportive environment.
- Why this job: Be the face of our brand and make a real difference in customer satisfaction.
- Qualifications: Full UK driving licence, 3 years driving experience, and a passion for customer service.
The predicted salary is between 25000 - 30000 £ per year.
Delivery Drivers play a crucial part of the team within GSF Car Parts. They are the face of our brand by delivering parts to customers and continuously providing excellent customer service. Our Delivery Drivers are important to us, giving customer feedback insights and ensuring we stay committed to delivering goods within the promised time. As a Delivery Driver, you will be responsible for contributing to the overall success of a high performing organisation and promoting the Company brand through positive interaction with customers.
Main Duties
- Delivering product to customer’s premises within a 40 mile radius
- Ensure high levels of customer service at all times
- Feedback to branch on relevant customer and competitor activity
- Load your vehicle according to procedures
- Collect customer returns as required
- Vehicle maintenance including carrying out daily checks
- Help in the warehouse as and when required
- Assist with Inter-Branch Transfer Deliveries as and when required
Working Hours
41 (average) hours Monday to Friday, including alternate Saturday working.
About You
- Must hold a full UK Driving Licence with a maximum of 6 points
- Must have a minimum of 3 years driving experience
- Excellent knowledge of 40 mile radius of branch
- Previous experience within a delivery driver role
- Ability to understand necessity of excellent standards of customer service
- Work to deadlines with good time keeping skills
- Customer focused, driven to achieve and willing to go the extra mile
Benefits
- 28 days annual leave (including bank holidays) plus the opportunity to earn up to 5 more with time-served
- Free flu vaccine
- Health & wellbeing tools
- Free support from pension experts
- Life assurance scheme
- Discounts from 100’s of household names including Asda, Nike & John Lewis
- A suite of financial wellbeing products including advances and savings schemes
- Paid time off to volunteer
- Training qualifications and career progression opportunities
GSF Car Parts is one of the UK’s leading automotive parts distributors, supplying thousands of independent garages throughout the UK and Ireland with parts, tools, garage equipment and specialist training. The group has over 175 branches nationwide and a turnover exceeding £475 million. Built on the heritage and success of a dozen local brand identities acquired over several years, we have traded as one brand since November 2021. Our branch network is bolstered by centralised support and expertise from specialist departments in key areas such as procurement and supply chain, marketing and national accounts. The business also benefits from integrated IT systems, which include our industry leading catalogue system, Allicat, and access to the Group’s national garage programme, Servicesure.
Delivery Driver — Customer-Focused (40‑mile Radius) in Newbury employer: GSF Car Parts
GSF Car Parts is an exceptional employer, offering Delivery Drivers a dynamic work environment where they are valued as the face of the brand. With a strong focus on customer service, employees benefit from comprehensive training and career progression opportunities, alongside generous perks such as 28 days annual leave, health and wellbeing support, and discounts from major retailers. Located within a thriving network of over 175 branches, GSF Car Parts fosters a collaborative culture that encourages feedback and personal growth, making it an ideal place for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Delivery Driver — Customer-Focused (40‑mile Radius) in Newbury
✨Tip Number 1
Get to know the area! Familiarise yourself with the 40-mile radius around your branch. The better you know the routes, the quicker and more efficiently you can deliver, which is key to impressing customers and your team.
✨Tip Number 2
Show off your customer service skills! When you're out there delivering, remember that you're the face of GSF Car Parts. A friendly smile and a positive attitude can make all the difference in building rapport with customers.
✨Tip Number 3
Be proactive about feedback! If you notice something interesting or have suggestions based on your deliveries, share it with your branch. This shows you're engaged and care about improving our service.
✨Tip Number 4
Apply through our website! It’s the best way to get noticed. Plus, we love seeing candidates who are genuinely interested in joining our team. So, don’t hesitate—get your application in and let’s get you on board!
We think you need these skills to ace Delivery Driver — Customer-Focused (40‑mile Radius) in Newbury
Some tips for your application 🫡
Show Your Customer Service Skills:Make sure to highlight any previous experience where you’ve gone the extra mile for customers. We want to see how you can bring that customer-focused attitude to our team!
Know Your Area:Since you'll be driving within a 40-mile radius, it’s a good idea to mention your familiarity with the local area. We love candidates who know their way around and can navigate efficiently!
Be Clear and Concise:When filling out your application, keep your answers straightforward and to the point. We appreciate clarity, so make sure your skills and experiences shine through without any fluff.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you on the path to joining our awesome team.
How to prepare for a job interview at GSF Car Parts
✨Know Your Route
Familiarise yourself with the 40-mile radius around the branch. Being able to discuss local landmarks and efficient routes during the interview will show your knowledge and commitment to timely deliveries.
✨Customer Service is Key
Prepare examples of how you've provided excellent customer service in previous roles. Highlight any feedback you've received from customers, as this demonstrates your ability to represent the brand positively.
✨Vehicle Maintenance Matters
Brush up on basic vehicle maintenance knowledge. Be ready to discuss how you ensure your vehicle is in top condition, as this reflects your responsibility and attention to detail.
✨Be Ready for Scenarios
Think about potential delivery challenges you might face and how you'd handle them. This could include dealing with difficult customers or unexpected delays. Showing that you're proactive and solution-oriented will impress the interviewers.
