At a Glance
- Tasks: Support branch financial performance and manage customer accounts efficiently.
- Company: Join GSF Car Parts, a leading automotive parts distributor in the UK.
- Benefits: Enjoy competitive pay, 28 days leave, health perks, and discounts at top brands.
- Other info: Opportunities for training, career progression, and a supportive work culture.
- Why this job: Be part of a dynamic team and make a real impact in a fast-paced environment.
- Qualifications: Experience in telesales or customer service with strong communication skills.
The predicted salary is between 24000 - 30000 £ per year.
We are looking for a Branch Administrator who, as part of your role, will support the branch by contributing to the financial performance.
Main duties include:
- Ensure all proof of delivery (POD) notes are accounted for
- Ensure missing notes and POD’s are investigated and replacements obtained if required
- Balance branch till daily ensuring everything is accurate and up to date
- Complete branch banking books and ensure monies are banked daily
- Forwarding till reports to Head Office and update banking template
- Allocate pay later notes
- Monitor unpaid cash sale reports, escalating any discrepancies or queries
- Ensuring any unpaid or outstanding amounts are collected in a timely manner
- Running the weekly account statements and ensure these are up to date
- Ensuring staff accounts are up to date
- Monitor and analyse the age debt report
- Allocate customer payments whilst ensuring monies are banked daily
- Updating customer notes with detail as and when required
- Monitor and review customer credit limits
- Dealing with general customer queries either face to face or over the telephone
Working hours: 22.5 (average) hours Monday to Friday, including alternate Saturday working.
As a Branch Administrator, you will have experience in telesales and/or customer service, ideally gained in a fast-paced sales-driven environment.
About You
What you'll need to succeed:
- Have the ability to work quickly and under pressure to deadlines
- Organised with great attention to detail
- Target driven, motivated by sales and able to deal with rejection
- Willingness to learn and develop
- A team player with the ability to also work independently
- Confident and polite telephone manner
- Excellent communicator
- Good interpersonal skills
- IT literate
Benefits at GSF Car Parts are designed to support all aspects of our team members' life throughout their career. Whether that’s their health, wealth or everyday lifestyle, we are here for our team members and their loved ones and there is something for everyone! To name a few of our benefits we offer:
- Opportunity to earn a performance-based bonus as part of this role
- 28 days annual leave (including bank holidays) plus the opportunity to earn up to 5 more with time-served
- Free flu vaccine
- Health & wellbeing tools
- Free support from pension experts
- Life assurance scheme
- Discounts from 100’s of household names including Asda, Nike & John Lewis
- A suite of financial wellbeing products including advances and savings schemes
- Paid time off to volunteer
- Training qualifications and career progression opportunities
About Us
GSF Car Parts is one of the UK’s leading automotive parts distributors, supplying thousands of independent garages throughout the UK and Ireland with parts, tools, garage equipment and specialist training. The group has over 175 branches nationwide and a turnover exceeding £475 million. Built on the heritage and success of a dozen local brand identities acquired over several years, we have traded as one brand since November 2021. Our branch network is bolstered by centralised support and expertise from specialist departments in key areas such as procurement and supply chain, marketing and national accounts. The business also benefits from integrated IT systems, which include our industry-leading catalogue system, Allicat, and access to the Group's national garage programme, Servicesure.
Branch Administrator in Luton employer: GSF Car Parts
GSF Car Parts is an exceptional employer that prioritises the well-being and growth of its team members. With a supportive work culture, comprehensive benefits including performance-based bonuses, generous annual leave, and opportunities for career progression, employees are empowered to thrive both personally and professionally. Located within a dynamic branch network, GSF Car Parts fosters a collaborative environment where every team member can contribute to the financial success of the business while enjoying a fulfilling work-life balance.
StudySmarter Expert Advice🤫
We think this is how you could land Branch Administrator in Luton
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend local events, and don’t be shy about letting people know you’re on the hunt for a Branch Administrator role. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by practising common questions related to customer service and financial performance. We recommend doing mock interviews with friends or family to build your confidence and refine your answers.
✨Tip Number 3
Showcase your skills! Bring along examples of your previous work or achievements that highlight your attention to detail and ability to work under pressure. This will help you stand out as a candidate who can thrive in a fast-paced environment.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our brand.
We think you need these skills to ace Branch Administrator in Luton
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Branch Administrator role. Highlight your experience in customer service and any relevant financial skills. We want to see how you can contribute to our branch's success!
Showcase Your Skills:In your cover letter, emphasise your organisational skills and attention to detail. Mention specific examples of how you've worked under pressure or met deadlines in previous roles. This will help us see you in action!
Be Personable:Since you'll be dealing with customers, let your personality shine through! Use a friendly tone in your application to show us that you have the confident and polite telephone manner we’re looking for.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at GSF Car Parts
✨Know Your Numbers
As a Branch Administrator, you'll be dealing with financial performance. Brush up on basic financial concepts and be ready to discuss how you’ve managed cash flow or balanced accounts in previous roles. This shows you understand the importance of accuracy and attention to detail.
✨Showcase Your Customer Service Skills
You’ll be handling customer queries, so prepare examples of how you've successfully resolved issues in the past. Highlight your communication skills and how you maintain a polite and confident telephone manner, as this is crucial for the role.
✨Demonstrate Your Organisational Skills
The job requires you to work quickly and under pressure. Think of specific instances where you’ve had to juggle multiple tasks or meet tight deadlines. Share how you prioritised your workload and ensured everything was accurate and up to date.
✨Be Ready to Discuss Teamwork
While you’ll need to work independently, being a team player is key. Prepare to talk about how you’ve collaborated with others in a fast-paced environment. Mention any experiences where you supported your team to achieve targets or improve processes.
