At a Glance
- Tasks: Deliver automotive parts to customers while providing top-notch service and feedback.
- Company: Join GSF Car Parts, a leading automotive parts distributor in the UK.
- Benefits: Flexible zero-hour contract with opportunities for extra hours and experience.
- Other info: Dynamic work environment with potential for growth and development.
- Why this job: Be the face of our brand and make a real difference in customer satisfaction.
- Qualifications: Full UK driving licence, 3 years driving experience, and a passion for customer service.
Delivery Drivers play a crucial part of the team within GSF Car Parts. They are the face of our brand by delivering parts to customers and continuously providing excellent customer service. Our Delivery Drivers are important to us, giving customer feedback insights and ensuring we stay committed to delivering goods within the promised time. As a Delivery Driver working on a zero hour / casual contract, you will support the branch in covering any holidays or absences. You will be responsible for contributing to the overall success of a high performing organisation and promoting the Company brand through positive interaction with customers.
Main Duties include:
- Delivering product to customers' premises within a 40 mile radius
- Ensuring high levels of customer service at all times
- Feedback to branch on relevant customer and competitor activity
- Loading your vehicle according to procedures
- Collecting customer returns as required
- Vehicle maintenance including carrying out daily checks
- Helping in the warehouse as and when required
- Assisting with Inter-Branch Transfer Deliveries as and when required
Working hours: Up to 41 (average) hours Monday to Friday including alternate Saturday working - depending on the cover needed in the branch.
About You:
What you’ll need to succeed:
- Must hold a full UK Driving Licence with a maximum of 6 points
- Must have a minimum of 3 years driving experience
- Excellent knowledge of 40 mile radius of branch
- Previous experience within a delivery driver role
- Ability to understand necessity of excellent standards of customer service
- Work to deadlines with good time keeping skills
- Customer focused, driven to achieve and willing to go the extra mile
About Us:
GSF Car Parts is one of the UK's leading automotive parts distributors supplying thousands of independent garages throughout the UK and Ireland with parts, tools, garage equipment and specialist training. The group has over 175 branches nationwide and a turnover exceeding 475 million. Built on the heritage and success of a dozen local brand identities acquired over several years, we have traded as one brand since November 2021. Our branch network is bolstered by centralised support and expertise from specialist departments in key areas such as procurement and supply chain, marketing and national accounts. The business also benefits from integrated IT systems which include our industry leading catalogue system Allicat and access to the Group's national garage programme Servicesure.
Key Skills: Restaurant Experience, Talent Management, Customer Service, Communication skills, Basic Math, Box Truck Experience, Commercial Driving, Delivery Driver Experience, Driving, Heavy Lifting, Cash Handling, Writing Skills.
Delivery Driver (ZeroCasual Hours) in Kingston upon Thames employer: GSF Car Parts
GSF Car Parts is an exceptional employer, offering a dynamic work environment where Delivery Drivers are valued as the face of our brand. With a strong commitment to customer service and employee development, we provide opportunities for growth within our extensive branch network across the UK. Our supportive culture, combined with flexible zero-hour contracts, ensures that you can balance your work and personal life while contributing to a high-performing organisation.
StudySmarter Expert Advice🤫
We think this is how you could land Delivery Driver (ZeroCasual Hours) in Kingston upon Thames
✨Tip Number 1
Get to know the area! Familiarise yourself with the 40-mile radius around your branch. The better you know the roads, the quicker and more efficiently you can deliver, which is key to impressing both customers and your team.
✨Tip Number 2
Show off your customer service skills! When you're out there delivering, remember that you're the face of GSF Car Parts. A friendly chat or a helpful attitude can make all the difference in building rapport with customers.
✨Tip Number 3
Stay organised! Keep your vehicle tidy and ensure you load it according to procedures. This not only helps with efficiency but also shows that you take pride in your work, which is something we value at StudySmarter.
✨Tip Number 4
Don’t hesitate to give feedback! If you notice anything interesting about customer preferences or competitor activity while on the road, share it with your branch. Your insights are crucial for our success and help us stay ahead in the game.
We think you need these skills to ace Delivery Driver (ZeroCasual Hours) in Kingston upon Thames
Some tips for your application 🫡
Show Off Your Driving Skills:Make sure to highlight your driving experience and knowledge of the local area in your application. We want to see that you know your way around and can deliver parts efficiently!
Customer Service is Key:Since you'll be the face of our brand, emphasise any previous customer service experience. We love candidates who understand the importance of keeping customers happy and going the extra mile.
Be Clear and Concise:When writing your application, keep it straightforward and to the point. We appreciate clarity, so make sure your skills and experiences shine through without any fluff!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting role with GSF Car Parts.
How to prepare for a job interview at GSF Car Parts
✨Know Your Route
Familiarise yourself with the 40-mile radius around the branch. Being able to confidently discuss local areas and potential delivery challenges will show that you’re prepared and knowledgeable, which is key for a Delivery Driver.
✨Customer Service Focus
Prepare examples of how you've provided excellent customer service in previous roles. GSF Car Parts values positive interactions, so be ready to share stories that highlight your ability to go the extra mile for customers.
✨Vehicle Maintenance Awareness
Understand the basics of vehicle maintenance and daily checks. You might be asked about how you ensure your vehicle is roadworthy, so brush up on what’s required to keep it in top condition.
✨Feedback is Key
Think about how you can contribute to the team by providing valuable feedback on customer and competitor activity. Be prepared to discuss how you’ve done this in the past or how you plan to do it in this role.
