At a Glance
- Tasks: Be the go-to person for IT support, solving issues and helping others.
- Company: Join GSF Car Parts, a dynamic company in the automotive industry.
- Benefits: Enjoy competitive pay, great team culture, and opportunities for growth.
- Other info: Fast-paced environment with plenty of chances to learn and advance.
- Why this job: Kickstart your career in IT while making a difference for your colleagues.
- Qualifications: Customer service experience and good communication skills are a must.
The predicted salary is between 25000 - 30000 £ per year.
GSF Car Parts is looking for a 1st Line Service Desk Analyst based in Shareshill, England, to serve as the first contact for internal and external IT support.
This individual will respond to support requests, diagnose basic technical issues, and escalate unresolved problems to higher-level support.
Ideal candidates should have a customer service background, strong communication skills, and an understanding of IT systems.
The role requires attention to detail and the ability to work effectively in a fast-paced environment.
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We think you need these skills to ace Frontline IT Help Desk Analyst
Customer Service Skills
Communication Skills
Technical Support
IT Systems Knowledge
Attention to Detail
Problem-Solving Skills
Diagnostic Skills
