At a Glance
- Tasks: Deliver automotive parts while providing top-notch customer service and feedback.
- Company: Join GSF Car Parts, a leading automotive parts distributor in the UK.
- Benefits: Flexible zero-hour contract with opportunities for extra hours and experience.
- Other info: Dynamic work environment with potential for growth across 175 branches.
- Why this job: Be the face of our brand and make a real difference in customer satisfaction.
- Qualifications: Full UK driving licence, 3 years driving experience, and a passion for customer service.
The predicted salary is between 12 - 15 £ per hour.
About The Role
Delivery Drivers play a crucial part of the team within GSF Car Parts. They are the face of our brand by delivering parts to customers and continuously providing excellent customer service. Our Delivery Drivers are important to us, giving customer feedback insights and ensuring we stay committed to delivering goods within the promised time. As a Delivery Driver working on a zero hour/casual contract, you will support the branch in covering any holidays or absences. You will be responsible for contributing to the overall success of a high performing organisation and promoting the Company brand through positive interaction with customers.
Main Duties Include:
- Delivering product to customer’s premises within a 40 mile radius
- Ensure high levels of customer service at all times
- Feedback to branch on relevant customer and competitor activity
- Load your vehicle according to procedures
- Collect customer returns as required
- Vehicle maintenance including carrying out daily checks
- Help in the warehouse as and when required
- Assist with Inter-Branch Transfer Deliveries as and when required
Working Hours
Up to 41 (average) hours Monday to Friday, including alternate Saturday working - depending on the cover needed in the branch.
About You
What you'll need to succeed:
- Must hold a full UK Driving Licence with a maximum of 6 points
- Must have a minimum of 3 years driving experience
- Excellent knowledge of 40 mile radius of branch
- Previous experience within a delivery driver role
- Ability to understand necessity of excellent standards of customer service
- Work to deadlines with good time keeping skills
- Customer focused, driven to achieve and willing to go the extra mile
About Us
GSF Car Parts is one of the UK’s leading automotive parts distributors, supplying thousands of independent garages throughout the UK and Ireland with parts, tools, garage equipment and specialist training. The group has over 175 branches nationwide and a turnover exceeding £475 million. Built on the heritage and success of a dozen local brand identities acquired over several years, we have traded as one brand since November 2021. Our branch network is bolstered by centralised support and expertise from specialist departments in key areas such as procurement and supply chain, marketing and national accounts. The business also benefits from integrated IT systems, which include our industry leading catalogue system, Allicat, and access to the Group's national garage programme, Servicesure.
Customer‑Focused Delivery Driver (Zero-Hour) in Exeter employer: GSF Car Parts
GSF Car Parts is an exceptional employer that values its Delivery Drivers as vital members of the team, offering a dynamic work environment where customer service excellence is paramount. With opportunities for flexible working hours and a supportive culture, employees can thrive while contributing to the success of a leading automotive parts distributor. The company also promotes growth through feedback and engagement, ensuring that every team member plays a crucial role in maintaining high standards and delivering outstanding service.
StudySmarter Expert Advice🤫
We think this is how you could land Customer‑Focused Delivery Driver (Zero-Hour) in Exeter
✨Tip Number 1
Get to know the company! Research GSF Car Parts and understand their values and what they stand for. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips about the role and the company culture, which can give you an edge when it comes to interviews.
✨Tip Number 3
Practice makes perfect! Prepare for common interview questions related to customer service and delivery roles. Think of examples from your past experiences that highlight your skills and how you’ve gone the extra mile for customers.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining GSF Car Parts and ready to contribute to our success.
We think you need these skills to ace Customer‑Focused Delivery Driver (Zero-Hour) in Exeter
Some tips for your application 🫡
Show Your Customer Service Skills:Make sure to highlight any previous experience you have in customer service. We want to see how you’ve gone the extra mile for customers in the past, as this is super important for us at GSF Car Parts.
Be Clear About Your Driving Experience:Since driving is a big part of the role, be upfront about your driving history. Mention your full UK Driving Licence and any relevant experience that shows you know your way around the 40-mile radius.
Tailor Your Application:Take a moment to tailor your application to the job description. Use keywords from the listing to show us you understand what we’re looking for and how you fit into our team.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at GSF Car Parts
✨Know Your Route
Familiarise yourself with the 40-mile radius around the branch. Being able to confidently discuss local areas and potential delivery challenges will show that you’re prepared and knowledgeable, which is key for a Delivery Driver.
✨Customer Service is Key
Prepare examples of how you've provided excellent customer service in previous roles. GSF Car Parts values customer interaction, so demonstrating your ability to go the extra mile will set you apart from other candidates.
✨Vehicle Maintenance Matters
Brush up on basic vehicle maintenance knowledge. Be ready to discuss how you ensure your vehicle is in top condition and how you handle daily checks, as this is crucial for the role.
✨Feedback is Gold
Think about how you can contribute to the branch by providing valuable customer feedback. Be prepared to share ideas on how to improve service or efficiency based on your experiences, showing that you’re proactive and engaged.
