At a Glance
- Tasks: Deliver automotive parts and provide top-notch customer service while representing our brand.
- Company: Join GSF Car Parts, a leading automotive parts distributor in the UK.
- Benefits: Flexible zero-hour contract with opportunities for growth and development.
- Other info: Dynamic work environment with potential for up to 41 hours a week.
- Why this job: Be the face of our brand and make a difference in customer satisfaction.
- Qualifications: Full UK Driving Licence, 3 years driving experience, and a passion for customer service.
The predicted salary is between 12 - 15 £ per hour.
About The Role
Delivery Drivers play a crucial part of the team within GSF Car Parts. They are the face of our brand by delivering parts to customers and continuously providing excellent customer service. Our Delivery Drivers are important to us, giving customer feedback insights and ensuring we stay committed to delivering goods within the promised time. As a Delivery Driver working on a zero hour/casual contract, you will support the branch in covering any holidays or absences. You will be responsible for contributing to the overall success of a high performing organisation and promoting the Company brand through positive interaction with customers.
Main Duties Include:
- Delivering product to customer’s premises within a 40 mile radius
- Ensure high levels of customer service at all times
- Feedback to branch on relevant customer and competitor activity
- Load your vehicle according to procedures
- Collect customer returns as required
- Vehicle maintenance including carrying out daily checks
- Help in the warehouse as and when required
- Assist with Inter-Branch Transfer Deliveries as and when required
Working Hours: Up to 41 (average) hours Monday to Friday, including alternate Saturday working - depending on the cover needed in the branch.
About You
What you'll need to succeed:
- Must hold a full UK Driving Licence with a maximum of 6 points
- Must have a minimum of 3 years driving experience
- Excellent knowledge of 40 mile radius of branch
- Previous experience within a delivery driver role
- Ability to understand necessity of excellent standards of customer service
- Work to deadlines with good time keeping skills
- Customer focused, driven to achieve and willing to go the extra mile
About Us
GSF Car Parts is one of the UK’s leading automotive parts distributors, supplying thousands of independent garages throughout the UK and Ireland with parts, tools, garage equipment and specialist training. The group has over 175 branches nationwide and a turnover exceeding £475 million. Built on the heritage and success of a dozen local brand identities acquired over several years, we have traded as one brand since November 2021. Our branch network is bolstered by centralised support and expertise from specialist departments in key areas such as procurement and supply chain, marketing and national accounts. The business also benefits from integrated IT systems, which include our industry leading catalogue system, Allicat, and access to the Group's national garage programme, Servicesure.
Customer‑Focused Delivery Driver (Zero-Hour) in Devon employer: GSF Car Parts
GSF Car Parts is an exceptional employer that values its Delivery Drivers as vital members of the team, offering a dynamic work environment where customer service excellence is paramount. With opportunities for growth within a leading automotive parts distributor, employees benefit from a supportive culture and the chance to engage with a diverse range of customers across the UK and Ireland. The zero-hour contract provides flexibility, making it an ideal role for those seeking meaningful employment while contributing to the success of a high-performing organisation.
StudySmarter Expert Advice🤫
We think this is how you could land Customer‑Focused Delivery Driver (Zero-Hour) in Devon
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on GSF Car Parts. Understand their values and what they stand for. This will help you connect with the team and show that you're genuinely interested in being part of their success.
✨Tip Number 2
Practice your customer service skills! As a Delivery Driver, you'll be the face of the brand. Think of examples from your past experiences where you've gone the extra mile for customers. Be ready to share these stories during your chat with us.
✨Tip Number 3
Be prepared to talk about your driving experience! We want to hear about your knowledge of the local area and how you ensure timely deliveries. Brush up on your route planning skills and be ready to discuss how you handle challenges on the road.
✨Tip Number 4
Apply through our website! It’s the best way to get noticed. Make sure your application stands out by highlighting your relevant experience and enthusiasm for the role. We’re excited to see what you bring to the table!
We think you need these skills to ace Customer‑Focused Delivery Driver (Zero-Hour) in Devon
Some tips for your application 🫡
Show Your Customer Service Skills:Make sure to highlight any previous experience you have in customer service. We want to see how you've gone the extra mile for customers in the past, as this role is all about delivering excellent service!
Be Clear About Your Driving Experience:Since a full UK Driving Licence and driving experience are key, be upfront about your qualifications. Let us know how long you've been driving and any relevant roles you've had that showcase your skills on the road.
Know Your Area:Familiarity with the 40-mile radius around our branch is a big plus! If you know the area well, mention it in your application. It shows us you're ready to hit the ground running.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at GSF Car Parts
✨Know Your Route
Familiarise yourself with the 40-mile radius around the branch. Being able to confidently discuss local areas and routes during the interview will show that you’re prepared and knowledgeable, which is key for a Delivery Driver.
✨Customer Service is Key
Prepare examples of how you've provided excellent customer service in previous roles. GSF Car Parts values customer interaction, so demonstrating your ability to go the extra mile will set you apart from other candidates.
✨Vehicle Maintenance Matters
Brush up on basic vehicle maintenance knowledge. Be ready to discuss how you would ensure your vehicle is in top condition, as this reflects your responsibility and commitment to the role.
✨Feedback is Valuable
Think about how you can contribute to the team by providing feedback on customer experiences and competitor activity. Showing that you understand the importance of communication within the branch will highlight your team spirit and dedication.
