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For Companies At a Glance
- Tasks: Deliver automotive parts to customers while providing top-notch service and feedback.
- Company: GSF Car Parts is a leading UK automotive parts distributor with over 175 branches.
- Benefits: Flexible zero-hour contract, opportunity for extra hours, and a dynamic work environment.
- Why this job: Join a high-performing team and make a real impact on customer satisfaction.
- Qualifications: Full UK Driving Licence, 3 years driving experience, and excellent customer service skills required.
- Other info: Work up to 41 hours a week, including alternate Saturdays, based on branch needs.
About The Role
Delivery Driver\’s play a crucial part of the team within GSF Car Parts. They are the face of our brand by delivering parts to customers and continuously providing excellent customer service. Our Delivery Drivers are important to us, giving customer feedback insights and ensuring we stay committed to delivering goods within the promised time.
As a Delivery Driver working on a zero hour/casual contract, you will support the branch in covering any holidays or absences. You will be responsible for contributing to overall success of a high performing organisation and promoting the Company brand through positive interaction with customers.
Main Duties Include
- Delivering product to customer’s premises within a 40 mile radius
- Ensure high levels of customer service at all times
- Feedback to branch on relevant customer and competitor activity
- Load your vehicle according to procedures
- Collect customer returns as required
- Vehicle maintenance including carrying out daily checks
- Help in the warehouse as and when required
- Assist with Inter-Branch Transfer Deliveries as and when required
Working Hours
Up to 41 (average) hours Monday to Friday, including alternate Saturday working – depending on the cover needed in the branch.
About You
What you\\\’ll need to succeed:
- Must hold a full UK Driving Licence with a maximum of 6 points
- Must have a minimum of 3 years driving experience
- Excellent knowledge of 40 mile radius of branch
- Previous experience within a delivery driver role
- Ability to understand necessity of excellent standards of customer service
- Work to deadlines with good time keeping skills
- Customer focused, driven to achieve and willing to go the extra mile
About Us
GSF Car Parts is one of the UK’s leading automotive parts distributors, supplying thousands of independent garages throughout the UK and Ireland with parts, tools, garage equipment and specialist training. The group has over 175 branches nationwide and a turnover exceeding £475 million. Built on the heritage and success of a dozen local brand identities acquired over several years, we have traded as one brand since November 2021. Our branch network is bolstered by centralised support and expertise from specialist departments in key areas such as procurement and supply chain, marketing and national accounts. The business also benefits from integrated IT systems, which include our industry leading catalogue system, Allicat, and access to the Group\\\’s national garage programme, Servicesure.
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Delivery Driver (Zero/Casual Hours) employer: GSF Car Parts
Contact Detail:
GSF Car Parts Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Delivery Driver (Zero/Casual Hours)
✨Tip Number 1
Familiarise yourself with the local area and the specific routes within the 40-mile radius of the branch. This knowledge will not only help you navigate efficiently but also demonstrate your commitment to the role during any discussions.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've gone the extra mile for customers in previous roles. Being able to articulate these experiences can set you apart from other candidates.
✨Tip Number 3
Network with current or former delivery drivers at GSF Car Parts, if possible. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach during the interview.
✨Tip Number 4
Be prepared to discuss your vehicle maintenance knowledge. Understanding daily checks and basic maintenance can show that you're responsible and take pride in your work, which is crucial for a delivery driver.
We think you need these skills to ace Delivery Driver (Zero/Casual Hours)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant driving experience and customer service skills. Emphasise any previous roles as a delivery driver and your knowledge of the local area.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention your understanding of the importance of customer service and how you can contribute to the team.
Highlight Relevant Skills: Clearly outline your driving qualifications, including your full UK Driving Licence and any experience with vehicle maintenance. Mention your ability to work under pressure and meet deadlines.
Showcase Customer Focus: Provide examples of how you've gone the extra mile for customers in past roles. This will demonstrate your commitment to excellent customer service, which is crucial for this position.
How to prepare for a job interview at GSF Car Parts
✨Know the Route
Familiarise yourself with the 40-mile radius around the branch. Being able to discuss local areas and routes during the interview will show your knowledge and readiness for the role.
✨Customer Service Focus
Prepare examples of how you've provided excellent customer service in previous roles. Highlighting your ability to go the extra mile for customers will resonate well with the interviewers.
✨Vehicle Maintenance Awareness
Understand the basics of vehicle maintenance and daily checks. Being able to discuss how you ensure your vehicle is in top condition will demonstrate your responsibility and commitment to the role.
✨Flexibility and Team Spirit
Since this is a zero-hour contract, emphasise your flexibility and willingness to support the team during busy times or when covering for absences. Show that you're a team player who can adapt to changing needs.