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- Tasks: Deliver automotive parts and provide top-notch customer service while representing our brand.
- Company: Join GSF Car Parts, a leading UK automotive parts distributor with over 175 branches.
- Benefits: Enjoy flexible zero-hour contracts and the chance to work in a dynamic environment.
- Why this job: Be part of a high-performing team and make a real impact on customer satisfaction.
- Qualifications: Must have a full UK driving licence, 3 years driving experience, and a passion for customer service.
- Other info: Work up to 41 hours weekly, with opportunities across various locations in England.
Delivery Drivers play a crucial part of the team within GSF Car Parts. They are the face of our brand by delivering parts to customers and continuously providing excellent customer service. Our Delivery Drivers are important to us, giving customer feedback insights and ensuring we stay committed to delivering goods within the promised time.
As a Delivery Driver working on a zero-hour/casual contract, you will support the branch in covering holidays or absences. You will contribute to the overall success of a high-performing organization and promote the Company brand through positive interactions with customers.
Main Duties Include:
- Delivering products to customer premises within a 40-mile radius
- Ensuring high levels of customer service at all times
- Providing feedback to the branch on relevant customer and competitor activity
- Loading your vehicle according to procedures
- Collecting customer returns as required
- Vehicle maintenance, including daily checks
- Helping in the warehouse as needed
- Assisting with inter-branch transfer deliveries as required
Working Hours: Up to 41 hours on average, Monday to Friday, including alternate Saturday working, depending on branch coverage.
About You:
What you'll need to succeed:
- Full UK Driving Licence with a maximum of 6 points
- Minimum of 3 years driving experience
- Excellent knowledge of the 40-mile radius of the branch
- Previous experience as a delivery driver
- Understanding of the importance of excellent customer service standards
- Ability to meet deadlines with good time management skills
- Customer-focused, driven to achieve, and willing to go the extra mile
About Us: GSF Car Parts is one of the UK's leading automotive parts distributors, supplying thousands of independent garages throughout the UK and Ireland with parts, tools, garage equipment, and specialist training. The group has over 175 branches nationwide and a turnover exceeding £475 million. Since November 2021, we have traded as one brand, supported by centralized expertise in procurement, supply chain, marketing, and national accounts. Our industry-leading catalogue system, Allicat, and the national garage program, Servicesure, are integral to our operations.
Delivery Driver (Zero/Casual Hours) employer: GSF Car Parts
Contact Detail:
GSF Car Parts Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Delivery Driver (Zero/Casual Hours)
✨Tip Number 1
Familiarise yourself with the local area and the specific routes within the 40-mile radius of the branch. This knowledge will not only help you navigate efficiently but also demonstrate your commitment to the role during any discussions.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've gone the extra mile for customers in previous roles. Being able to articulate these experiences can set you apart from other candidates.
✨Tip Number 3
Network with current or former delivery drivers at GSF Car Parts, if possible. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying.
✨Tip Number 4
Be prepared to discuss your time management skills and how you handle tight deadlines. Think of specific instances where you successfully managed your time while delivering goods or providing excellent service.
We think you need these skills to ace Delivery Driver (Zero/Casual Hours)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant driving experience and customer service skills. Emphasise your knowledge of the 40-mile radius and any previous roles that involved delivery or customer interaction.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific examples of how you have provided excellent customer service in the past and how you can contribute to GSF Car Parts' success.
Highlight Your Driving Qualifications: Clearly state your full UK Driving Licence details and mention your driving experience. If you have a clean driving record or any additional qualifications, be sure to include them as they are crucial for this role.
Showcase Your Customer Focus: Demonstrate your understanding of the importance of customer service in your application. Provide examples of how you've gone the extra mile for customers in previous roles, as this aligns with the company's values.
How to prepare for a job interview at GSF Car Parts
✨Know the Route
Familiarise yourself with the 40-mile radius around the branch. Being able to discuss your knowledge of local areas and routes during the interview will show that you're prepared and understand the role's requirements.
✨Customer Service Focus
Prepare examples of how you've provided excellent customer service in previous roles. GSF Car Parts values customer interactions, so demonstrating your commitment to going the extra mile will set you apart.
✨Vehicle Maintenance Awareness
Understand the basics of vehicle maintenance and daily checks. Be ready to discuss how you ensure your vehicle is in good condition, as this is crucial for a delivery driver role.
✨Time Management Skills
Think of instances where you've successfully met deadlines or managed your time effectively. Highlighting your ability to handle multiple deliveries while maintaining punctuality will resonate well with the interviewers.
