GSF Car Parts is seeking a 1st Line Service Desk Analyst to be the first point of contact for users needing IT support, handling requests via phone, email or ticketing system, and delivering friendly, solution-focused service.
You will troubleshoot basic hardware and software issues, document incidents, escalate complex problems, and follow ITIL-aligned processes while contributing to knowledge base and maintaining SLAs.
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First-Line IT Service Desk Analyst - Fast-Paced Support in Chester employer: GSF Car Parts
GSF Car Parts is an exceptional employer that prioritises the well-being and growth of its team members. With a strong focus on employee benefits, including generous annual leave, health and wellbeing tools, and career progression opportunities, we foster a supportive work culture that values innovation and customer service. Join us in a dynamic environment where your contributions are recognised, and you can truly make an impact while advancing your career in the automotive aftermarket.
