Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Assist customers with orders, maximise sales, and maintain a tidy store environment.
- Company: GSF Car Parts is a leading UK automotive parts distributor with over 175 branches nationwide.
- Benefits: Flexible casual hours, opportunity to learn about the automotive industry, and a supportive team culture.
- Why this job: Join a dynamic team, develop customer relationships, and enhance your sales skills in a thriving industry.
- Qualifications: No specific experience required, but customer service skills and a positive attitude are essential.
- Other info: Casual role covering sickness and annual leave, including weekend shifts.
The predicted salary is between 12000 - 18000 £ per year.
At GSF Car Parts, the role of a Casual Retail Assistant is all encompassing for our aim to deliver excellent Customer Service. You will play a crucial part of the team; contributing towards achieving branch and individual targets through face to face sales, servicing click and collect orders and developing sound customer relationships.
Main Duties Include:
- Serve trade and retail customers for click and collect and general orders whilst maximising sales where possible.
- Pick relevant parts from the warehouse to fulfil customer orders.
- Assist the sales team on sales of product promotions by answering telephone queries and dealing with electronic queries as and when needed.
- Fully satisfy customer needs in respect of any part orders, returns, or queries they may have.
- Check customer returns for resale, warranty or surcharge.
- Contribute to a positive team performance whilst working on personal benchmarks to optimise personal performance and work on sales of product promotions.
- Utilise the E-learning portal to develop product knowledge and improve performance.
- Ensure that the customer facing areas of the branch are kept clean and tidy.
- Develop strong working relationships with customers and understand their garage needs.
- Always promote a good image of the company by representing our values and maintaining a professional appearance.
- Always working towards the achievement of relevant set KPIs.
Working Hours: Casual basis to cover sickness and annual leave. Will include weekend working.
About You:
- Proven customer service or sales/retail experience within a customer facing role.
- Target driven and motivated to achieve results.
- Excellent customer service skills.
- Ability to adopt a positive approach to customer queries, pro-actively seeking resolutions.
- Confident user of IT and computer systems.
- The ability to work well with others.
- Excellent attention to detail.
- Knowledge of car parts or the automotive industry would be advantageous but isn’t essential.
- Knowledge of MAM, Allicat, MS Office is desirable.
About Us: GSF Car Parts is one of the UK’s leading automotive parts distributors, supplying thousands of independent garages throughout the UK and Ireland with parts, tools, garage equipment and specialist training. The group has over 175 branches nationwide and a turnover exceeding £475 million.
Casual Retail Assistant employer: GSF Car Parts
Contact Detail:
GSF Car Parts Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Casual Retail Assistant
✨Tip Number 1
Familiarise yourself with GSF Car Parts and their product range. Understanding the types of car parts they offer will help you engage with customers more effectively and demonstrate your interest in the role.
✨Tip Number 2
Brush up on your customer service skills. Since this role heavily focuses on face-to-face interactions, practice how to handle various customer queries and complaints positively and efficiently.
✨Tip Number 3
Network with current or former employees of GSF Car Parts. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach during the interview.
✨Tip Number 4
Prepare to discuss your sales experience. Be ready to share specific examples of how you've met targets or contributed to team success in previous roles, as this will highlight your suitability for the position.
We think you need these skills to ace Casual Retail Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant customer service or retail experience. Emphasise any achievements related to sales targets and your ability to build customer relationships.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific skills that align with the job description, such as your ability to handle customer queries and work in a team.
Showcase Relevant Skills: Highlight your IT proficiency and any experience with automotive parts if applicable. Mention your attention to detail and how you can contribute to maintaining a clean and tidy store environment.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at GSF Car Parts
✨Showcase Your Customer Service Skills
Since the role heavily focuses on customer service, be prepared to share specific examples of how you've successfully handled customer queries or complaints in the past. Highlight your ability to remain calm and positive while seeking resolutions.
✨Demonstrate Product Knowledge
While knowledge of car parts isn't essential, showing a willingness to learn can set you apart. Familiarise yourself with basic automotive terms and concepts before the interview, and express your eagerness to utilise the E-learning portal for further development.
✨Emphasise Teamwork
The role requires working closely with others, so be ready to discuss your experience in team settings. Share instances where you contributed to team goals or supported colleagues, showcasing your collaborative spirit.
✨Dress Professionally
First impressions matter! Ensure you present yourself in a professional manner that reflects the company's values. A neat appearance will demonstrate your respect for the opportunity and the brand.
