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- Tasks: Support customers with their car parts needs and drive sales in a dynamic team environment.
- Company: Join GSF Car Parts, a leading automotive parts distributor in the UK.
- Benefits: Performance bonuses, 20 days leave, health support, discounts, and career progression.
- Why this job: Be part of a passionate team making a real impact in the automotive industry.
- Qualifications: Experience in customer service or telesales, with a target-driven mindset.
- Other info: Great opportunities for training and personal development in a fast-paced environment.
The predicted salary is between 24000 - 36000 £ per year.
At GSF Car Parts, our Sales Advisors make it happen. They are outgoing, dynamic and passionate, always ensuring they are giving the very best service. They care about their customers and our business, which is part of the foundation to making our business so successful.
We are looking for an outgoing Sales Advisor who, as part of your role, will support the branch by fully satisfying customers' needs and contribute towards achieving branch and individual sales targets.
Main duties include:
- Developing sound customer relationships and applying effective sales techniques
- Working within the sales team on sales of product promotions by answering telephone queries and dealing with electronic queries
- Fully satisfying customer needs in respect of any part orders, respects or queries they may have
- Contributing to a positive team performance whilst working on personal benchmarks to optimise personal performance and work on sales product promotions
- Liaising with the Distribution Co-ordinator as required ensuring delivery requirements to customers are met
- Developing knowledge of products through study of internal literature
- Using E-learning portal to improve performance
Working hours: 45 (average) hours Monday to Friday, including alternate Saturday working.
As a Sales Advisor, you will have experience in telesales and/or customer service, ideally gained in a fast-paced sales-driven environment.
What you’ll need to succeed:
- Able to work well and deliver results under pressure
- Organised with great attention to detail
- Customer focussed
- Target driven, motivated by sales and able to deal with rejection
- Willingness to learn and develop
- A team player with the ability to also work independently
- Excellent interpersonal and communication skills, both written and verbal
- IT Literate
- Knowledge of car parts and MAM/Allicat would be helpful but isn’t essential
What we’ll offer:
- Opportunity to earn a performance based bonus as part of this role
- 20 days annual leave (including bank holidays) plus the opportunity to earn up to 5 more with time-served
- Free flu vaccine
- Health & wellbeing tools
- Free support from pension experts
- Life assurance scheme
- Discounts from 100's of household names including Asda, Nike & John Lewis
- A suite of financial wellbeing products including advances and savings schemes
- Paid time off to volunteer
- Training qualifications and career progression opportunities
GSF Car Parts is one of the UK’s leading automotive parts distributors, supplying thousands of independent garages throughout the UK and Ireland with parts, tools, garage equipment and specialist training. The group has over 175 branches nationwide and a turnover exceeding £475 million. Built on the heritage and success of a dozen local brand identities acquired over several years, we have traded as one brand since November 2021. Our branch network is bolstered by centralised support and expertise from specialist departments in key areas such as procurement and supply chain, marketing and national accounts. The business also benefits from integrated IT systems, which include our industry leading catalogue system, Allicat, and access to the Group's national garage programme, Servicesure.
Parts Advisor in Bury St Edmunds employer: GSF Car Parts
Contact Detail:
GSF Car Parts Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Parts Advisor in Bury St Edmunds
✨Tip Number 1
Get to know GSF Car Parts inside out! Familiarise yourself with their products and services. This will not only help you in interviews but also show your genuine interest in the role.
✨Tip Number 2
Practice your sales pitch! Since you're applying for a Sales Advisor position, being able to sell yourself is key. Role-play with a friend or in front of a mirror to boost your confidence.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. This can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the GSF team!
We think you need these skills to ace Parts Advisor in Bury St Edmunds
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for the role shine through! We want to see that you're not just looking for any job, but that you're genuinely excited about being a Parts Advisor and helping our customers.
Tailor Your CV: Make sure your CV is tailored to the job description. Highlight your experience in customer service and sales, and don’t forget to mention any relevant skills or knowledge about car parts. We love seeing how you can fit into our team!
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate a well-structured application that gets straight to the good stuff!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at GSF Car Parts!
How to prepare for a job interview at GSF Car Parts
✨Know Your Products
Before the interview, take some time to familiarise yourself with car parts and the products GSF Car Parts offers. This knowledge will not only impress your interviewers but also show that you're genuinely interested in the role and ready to hit the ground running.
✨Show Off Your Sales Skills
Prepare examples of how you've successfully handled sales or customer service situations in the past. Think about times when you exceeded targets or turned a negative customer experience into a positive one. This will demonstrate your ability to thrive in a sales-driven environment.
✨Be a Team Player
GSF Car Parts values teamwork, so be ready to discuss how you've collaborated with others in previous roles. Share specific instances where you contributed to team success or supported colleagues, as this will highlight your ability to work well within a team.
✨Practice Your Communication Skills
Since excellent communication is key for a Sales Advisor, practice articulating your thoughts clearly and confidently. You might even want to do a mock interview with a friend to refine your verbal skills and ensure you can convey your passion for customer service effectively.