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For Companies At a Glance
- Tasks: Engage with customers, support sales, and build strong relationships in a dynamic retail environment.
- Company: Join GSF Car Parts, a leading automotive parts distributor in the UK.
- Benefits: Enjoy competitive pay, bonuses, discounts, and opportunities for career growth.
- Why this job: Be part of a passionate team and make a real impact on customer satisfaction.
- Qualifications: Experience in customer service or telesales, with a drive to succeed.
- Other info: Flexible working hours and a supportive culture focused on personal development.
The predicted salary is between 24000 - 36000 £ per year.
Join to apply for the Retail Assistant role at GSF Car Parts.
About The Role
At GSF Car Parts, our Sales Advisors make it happen. They are outgoing, dynamic and passionate, always ensuring they are giving the very best service. They care about their customers and our business, which is part of the foundation to making our business so successful. We are looking for an outgoing Sales Advisor who, as part of your role, will support the branch by fully satisfying customers' needs and contribute towards achieving branch and individual sales targets.
Main Duties Include:
- Developing sound customer relationships and applying effective sales techniques.
- Working within the sales team on sales of product promotions by answering telephone queries and dealing with electronic queries.
- Fully satisfy customer needs in respect of any part orders, requests or queries they may have.
- Contribute to a positive team performance whilst working on personal benchmarks to optimise personal performance and work on sales product promotions.
- Liaise with the Distribution Co-ordinator as required, ensuring delivery requirements to customers are met.
- Develop knowledge of products through study of internal literature.
- Use E-learning portal to improve performance.
Working Hours: (average) hours Monday to Friday, including alternate Saturday working.
About You
As a Sales Advisor, you will have experience in telesales and/or customer service, ideally gained in a fast-paced sales-driven environment.
What You'll Need To Succeed:
- Able to work well and deliver results under pressure.
- Organised with great attention to detail.
- Customer focussed.
- Target driven, motivated by sales and able to deal with rejection.
- Willingness to learn and develop.
- A team player with the ability to also work independently.
- Excellent interpersonal and communication skills, both written and verbal.
- IT Literate.
- Knowledge of car parts and MAM/Allicat would be helpful but isn’t essential.
What We'll Offer:
Benefits at GSF Car Parts are designed to support all aspects of our team members' lives throughout their career. Whether that’s their health, wealth or everyday lifestyle, we are here for our team members and their loved ones, and there is something for everyone! To name a few of our benefits we offer:
- Opportunity to earn a performance-based bonus as part of this role.
- 20 days annual leave (including bank holidays) plus the opportunity to earn up to 5 more with time-served.
- Free flu vaccine.
- Health & wellbeing tools.
- Free support from pension experts.
- Life assurance scheme.
- Discounts from hundreds of household names including Asda, Nike & John Lewis.
- A suite of financial wellbeing products including advances and savings schemes.
- Paid time off to volunteer.
- Training qualifications and career progression opportunities.
About Us
GSF Car Parts is one of the UK’s leading automotive parts distributors, supplying thousands of independent garages throughout the UK and Ireland with parts, tools, garage equipment and specialist training. The group has over 175 branches nationwide and a turnover exceeding £475 million. Built on the heritage and success of a dozen local brand identities acquired over several years, we have traded as one brand since November 2021. Our branch network is bolstered by centralised support and expertise from specialist departments in key areas such as procurement and supply chain, marketing and national accounts. The business also benefits from integrated IT systems, which include our industry-leading catalogue system, Allicat, and access to the Group's national garage programme, Servicesure.
Retail Assistant in Burnley employer: GSF Car Parts
Contact Detail:
GSF Car Parts Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Assistant in Burnley
✨Tip Number 1
Get to know GSF Car Parts! Research the company, its values, and what makes it tick. This will help you tailor your approach and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your sales pitch! As a Retail Assistant, you'll need to demonstrate your ability to engage customers. Role-play with a friend or family member to get comfortable with answering queries and promoting products.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. This can give you insider knowledge and potentially a referral, which can really boost your chances.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll have access to exclusive resources and tips that can help you stand out in the hiring process.
We think you need these skills to ace Retail Assistant in Burnley
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see that you're outgoing and passionate, just like the Sales Advisors we have at GSF Car Parts. Don't be afraid to show us who you are!
Tailor Your Application: Make sure to tailor your application to the Retail Assistant role. Highlight any relevant experience in customer service or sales, and mention how you can contribute to our team. We love seeing candidates who understand what we're all about!
Be Clear and Concise: Keep your application clear and to the point. Use bullet points if necessary to make it easy for us to read. We appreciate a well-structured application that gets straight to the good stuff without any fluff!
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy and straightforward – just a few clicks and you’re done!
How to prepare for a job interview at GSF Car Parts
✨Know Your Products
Before the interview, take some time to familiarise yourself with the products GSF Car Parts offers. Understanding car parts and their functions will not only impress your interviewers but also show that you're genuinely interested in the role.
✨Show Off Your Sales Skills
Prepare examples from your past experiences where you successfully met sales targets or provided excellent customer service. Be ready to discuss how you handled difficult situations or objections, as this will demonstrate your ability to thrive in a sales-driven environment.
✨Practice Your Communication
Since excellent communication skills are key for a Retail Assistant, practice articulating your thoughts clearly. You might want to do mock interviews with friends or family, focusing on how you can convey your ideas effectively and confidently.
✨Be a Team Player
GSF Car Parts values teamwork, so be prepared to discuss how you've collaborated with others in previous roles. Share specific instances where you contributed to a team goal or supported a colleague, highlighting your ability to work well within a group.
