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- Tasks: Support branch operations and contribute to financial performance through various administrative tasks.
- Company: GSF Car Parts is a leading automotive parts distributor in the UK and Ireland.
- Benefits: Enjoy 28 days annual leave, performance bonuses, discounts, and health support.
- Why this job: Join a dynamic team, develop your skills, and make an impact in a fast-paced environment.
- Qualifications: Experience in customer service or telesales, with strong communication and organisational skills.
- Other info: Flexible working hours with opportunities for training and career progression.
The predicted salary is between 24000 - 36000 £ per year.
We are looking for a Branch Administrator who as part of your role will support the branch by contributing to the financial performance.
Main Duties Include:
- Ensure all proof of delivery (POD) notes are accounted for
- Ensure missing notes and POD’s are investigated and replacements obtained if required
- Balance branch till daily ensuring everything is accurate and up to date
- Complete branch banking books and ensure monies are banked daily
- Forwarding till reports to Head Office and update banking template
- Allocate pay later notes
- Monitor unpaid cash sale reports, escalating any discrepancies or queries
- Ensuring any unpaid or outstanding amounts are collected in a timely manner
- Running the weekly account statements and ensure these are up to date
- Ensuring staff accounts are up to date
- Monitor and analyse the age debt report
- Allocate customer payments whilst ensuring monies are banked daily
- Updating customer notes with detail as and when required
- Monitor and review customer credit limits
- Dealing with general customer queries either face to face or over the telephone
Working Hours: 22.5 (average) hours Monday to Friday, including alternate Saturday working.
As a Branch Administrator, you will have experience in telesales and/or customer service, ideally gained in a fast-paced sales-driven environment.
What you'll need to succeed:
- Have the ability to work quickly and under pressure to deadlines
- Organised with great attention to detail
- Target driven, motivated by sales and able to deal with rejection
- Willingness to learn and develop
- A team player with the ability to also work independently
- Confident and polite telephone manner
- Excellent communicator
- Good Interpersonal skills
- IT Literate
Benefits at GSF Car Parts are designed to support all aspects of our team members' life throughout their career. To name a few of our benefits we offer:
- Opportunity to earn a performance based bonus as part of this role
- 28 days annual leave (including bank holidays) plus the opportunity to earn up to 5 more with time-served
- Free flu vaccine
- Health & wellbeing tools
- Free support from pension experts
- Life assurance scheme
- Discounts from 100’s of household names including Asda, Nike & John Lewis
- A suite of financial wellbeing products including advances and savings schemes
- Paid time off to volunteer
- Training qualifications and career progression opportunities
GSF Car Parts is one of the UK’s leading automotive parts distributors, supplying thousands of independent garages throughout the UK and Ireland with parts, tools, garage equipment and specialist training.
Branch Administrator employer: GSF Car Parts
Contact Detail:
GSF Car Parts Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Branch Administrator
✨Tip Number 1
Familiarise yourself with the key responsibilities of a Branch Administrator, such as managing proof of delivery notes and balancing branch tills. This will help you speak confidently about how your skills align with these tasks during any interviews.
✨Tip Number 2
Highlight your experience in customer service and telesales, especially in fast-paced environments. Be ready to share specific examples of how you've successfully handled customer queries or sales targets in the past.
✨Tip Number 3
Demonstrate your organisational skills by preparing for potential questions about how you manage multiple tasks under pressure. Think of scenarios where you've had to prioritise effectively and ensure accuracy in your work.
✨Tip Number 4
Research GSF Car Parts and their values, particularly their focus on team support and development. Being able to articulate why you want to work for them and how you can contribute to their success will set you apart from other candidates.
We think you need these skills to ace Branch Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and telesales, as these are key for the Branch Administrator role. Use specific examples to demonstrate your skills in handling customer queries and managing financial tasks.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention how your organisational skills and attention to detail will contribute to the branch's financial performance, as outlined in the job description.
Highlight Relevant Skills: Emphasise your ability to work under pressure, your target-driven mindset, and your excellent communication skills. These traits are essential for success in this position and should be clearly stated in your application.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the Branch Administrator role.
How to prepare for a job interview at GSF Car Parts
✨Show Your Organisational Skills
As a Branch Administrator, you'll need to demonstrate your ability to stay organised and manage multiple tasks. Prepare examples from your past experiences where you successfully balanced various responsibilities, especially under pressure.
✨Highlight Your Customer Service Experience
Since the role involves dealing with customer queries, be ready to discuss your previous customer service roles. Share specific instances where you resolved issues or improved customer satisfaction, showcasing your excellent communication skills.
✨Demonstrate Attention to Detail
The job requires accuracy in financial tasks like balancing the branch till and monitoring unpaid cash sales. Bring up examples that illustrate your meticulous nature and how it has positively impacted your previous work.
✨Prepare for Sales-Driven Questions
Given the target-driven environment, expect questions about your motivation and experience in sales. Be prepared to discuss how you handle rejection and what strategies you use to stay motivated in a sales context.
