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- Tasks: Manage delivery runs and lead a team of drivers to ensure excellent customer service.
- Company: Join GSF Car Parts, a company committed to delivering top-notch service.
- Benefits: Performance bonuses, 20 days annual leave, and support for your health and lifestyle.
- Why this job: Be a key player in a dynamic team and make a real impact on customer satisfaction.
- Qualifications: Experience in team management, strong communication skills, and a valid driving licence.
- Other info: Enjoy a supportive work environment with opportunities for personal and professional growth.
The predicted salary is between 30000 - 42000 £ per year.
As a Van Controller within GSF Car Parts, you will play an important part in ensuring that we continue to commit to our sales promise by coordinating delivery runs and ensuring delivery drivers continuously provide excellent customer service.
Main Duties Include:
- Managing the driver team
- Co-ordinate delivery runs and orders in the most cost effective way
- Ensure vans deliver on time
- Control and Coordinate branch fleet maintenance and servicing
- Ensure the delivery team can deliver the branches customer service standards
Working Hours: 45 (average) hours Monday to Friday, including alternate Saturday working
About You: As the Van Controller you will have a great track record of managing a driver team and coordinating delivery runs.
What You'll Need To Succeed:
- Experience of motivating a diverse team
- Customer focussed, driven to achieve and willing to go the extra mile
- Excellent communication and interpersonal skills
- Able to train and develop others
- Must have held a driving licence for a minimum of 3 years
- Geographical knowledge of area within a 40 mile radius
What We'll Offer: Benefits at GSF Car Parts are designed to support all aspects of our team members' life throughout their career. Whether that’s their health, wealth or everyday lifestyle, we are here for our team members and their loved ones and there is something for everyone! To name a few of our benefits we offer: Opportunity to earn a performance based bonus as part of this role, 20 days annual leave (including...
Van Controller in Birmingham employer: GSF Car Parts
Contact Detail:
GSF Car Parts Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Van Controller in Birmingham
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those who work at GSF Car Parts. A friendly chat can open doors and give you insider info on what they're really looking for.
✨Tip Number 2
Prepare for the interview by practising common questions related to team management and customer service. We want you to showcase your experience and how you can motivate a diverse team effectively.
✨Tip Number 3
Show off your geographical knowledge! Brush up on the area within a 40-mile radius and be ready to discuss how that can help with coordinating delivery runs efficiently.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed and shows you're serious about joining the GSF Car Parts team.
We think you need these skills to ace Van Controller in Birmingham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Van Controller role. Highlight your experience in managing driver teams and coordinating delivery runs, as these are key aspects of the job. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how you can contribute to our customer service standards. We love seeing enthusiasm and a personal touch!
Show Off Your Communication Skills: Since excellent communication is crucial for this role, make sure your application reflects that. Keep your language clear and concise, and don’t hesitate to showcase any relevant experiences where you've successfully communicated with a team or customers.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you get all the updates directly from us. Plus, it’s super easy!
How to prepare for a job interview at GSF Car Parts
✨Know Your Stuff
Before the interview, make sure you understand the role of a Van Controller inside out. Familiarise yourself with GSF Car Parts' delivery processes and customer service standards. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Showcase Your Leadership Skills
Since managing a driver team is key to this role, be ready to share examples of how you've successfully motivated and led teams in the past. Think about specific situations where you improved performance or resolved conflicts, as this will highlight your ability to manage diverse teams effectively.
✨Communicate Clearly
Excellent communication is crucial for a Van Controller. Practice articulating your thoughts clearly and confidently. During the interview, listen carefully to questions and respond thoughtfully, ensuring you convey your ideas in a straightforward manner.
✨Demonstrate Customer Focus
As this role is all about ensuring excellent customer service, prepare to discuss how you've gone the extra mile for customers in previous roles. Share specific examples that showcase your commitment to customer satisfaction and how you can bring that same dedication to GSF Car Parts.
