At a Glance
- Tasks: Lead a dynamic team to achieve sales targets and deliver exceptional customer service.
- Company: Join a thriving branch with a focus on teamwork and success.
- Benefits: Performance bonuses, generous leave, health perks, and discounts at top brands.
- Other info: Enjoy a supportive environment with opportunities for personal and professional growth.
- Why this job: Make a real impact by motivating your team and enhancing customer experiences.
- Qualifications: Sales experience, strong leadership skills, and a passion for customer service.
The predicted salary is between 30000 - 40000 € per year.
Responsibilities
- Daily Sales, Margin and Profit Performance to ensure the team/branch is staffed to deliver budget daily.
- Measure and Manage Sales Advisors against their KPI's.
- Daily Communication with the Team to include team briefs, updates on performance and constructive feedback where customer standards aren't being met.
- Recognise excellence with constructive feedback and use positive communication to engage the team.
- Engage the team to believe in achieving branch goals and challenge any disruptive behaviour.
- Ensuring the team are delivering excellent customer service and continuously keeping the Branch Manager up to date.
- Ensure our team delivers a solution where we have not met customer service requirements.
- Instil a solution based customer service mentality.
Ideal Candidate
- The ideal Assistant Branch Manager will have experience of working in a strong, sales, target driven environment, providing excellent customer service.
Qualifications and Experience
- Display qualities to manage and motivate a diverse team.
- Driven to achieve.
- Able to set high standards of work and appearance.
- Be focused on delivering excellent customer service.
- Confident and capable of leading by example.
- Good interpersonal and leadership skills.
- Ideally have experience of P&L Management, commercial management exposure.
- Previous use of MAM or Allicat is desirable.
- Automotive knowledge would be helpful, but isn't essential.
Benefits
- Opportunity to earn a performance based bonus as part of this role.
- 20 days annual leave (including bank holidays) plus the opportunity to earn up to 5 more with time-served.
- Free flu vaccine.
- Health & wellbeing tools.
- Free support from pension experts.
- Life assurance scheme.
- Discounts from hundreds of household names including Asda, Nike & John Lewis.
- A suite of financial wellbeing products including advances and savings schemes.
- Paid time off to volunteer.
Working Hours
- 45 (average) hours Monday to Friday, including alternate Saturday working.
Assistant Branch Manager in Pontypridd employer: GSF Car Parts LTD
As an Assistant Branch Manager, you will thrive in a dynamic and supportive work environment that prioritises employee growth and development. Our company offers competitive benefits, including performance-based bonuses, generous annual leave, and health and wellbeing resources, all while fostering a culture of teamwork and excellence in customer service. Join us to be part of a team that values your contributions and encourages you to achieve both personal and professional goals.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Branch Manager in Pontypridd
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media and website to see how they engage with customers and employees. This will help you tailor your answers and show that you're a great fit for their team.
✨Tip Number 2
Practice your communication skills! As an Assistant Branch Manager, you'll need to lead and motivate your team. Try role-playing common scenarios with a friend or family member to build your confidence and refine your approach.
✨Tip Number 3
Prepare some questions to ask during your interview. This shows you're genuinely interested in the role and helps you assess if the company aligns with your values. Think about what you want to know about their sales strategies or team dynamics.
✨Tip Number 4
Don't forget to follow up after your interview! A quick thank-you email can set you apart from other candidates. It’s a great way to reiterate your interest in the position and remind them why you’d be a fantastic addition to their team.
We think you need these skills to ace Assistant Branch Manager in Pontypridd
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your sales achievements and any leadership roles you've had, as we want to see how you can motivate a team.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Assistant Branch Manager role. Share specific examples of how you've delivered excellent customer service and met targets in the past.
Showcase Your Communication Skills:Since daily communication with the team is key, make sure your application showcases your ability to engage and motivate others. Use clear and positive language to demonstrate your interpersonal skills.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at GSF Car Parts LTD
✨Know Your Numbers
As an Assistant Branch Manager, you'll need to be on top of daily sales, margins, and profit performance. Brush up on your understanding of KPIs and be ready to discuss how you've managed these in previous roles. Show them you can drive results!
✨Team Communication is Key
Daily communication with your team is crucial. Prepare examples of how you've effectively communicated updates and feedback in the past. Highlight your ability to engage and motivate a diverse team, as this will resonate well with the interviewers.
✨Customer Service Mindset
Instil a solution-based customer service mentality in your team. Be ready to share specific instances where you've turned around a negative customer experience into a positive one. This shows your commitment to excellent service and problem-solving skills.
✨Lead by Example
Demonstrate your leadership qualities by discussing how you've set high standards for yourself and your team. Share stories that showcase your interpersonal skills and how you've recognised excellence within your team. This will show them you're not just a manager, but a true leader.
