Overall, Purpose of Job
To own and drive the end-to-end eCommerce programme roadmap for a high-growth, Multi Millon+ online retail business, ensuring the successful delivery of all strategic, commercial and operational initiatives.
About The Role
To own and drive the end-to-end eCommerce programme roadmap for a high-growth, Multi Millon+ online retail business, ensuring the successful delivery of all strategic, commercial and operational initiatives.
This role is the central point of coordination across the eCommerce function, responsible for translating commercial objectives into executable programmes including international expansion (Europe), platform development, customer experience optimisation, and revenue growth initiatives.
The role will ensure delivery at pace, managing risk, cost and performance, while embedding a best-in-class programme management discipline aligned to leading multi-channel retailers.
Direct Reports
Likely matrix leadership across Product, Tech, Trading, Marketing and Operations
About You
Main Duties and Accountabilities
Programme Leadership & Delivery
Lead The Delivery Of Complex, Cross-functional Projects Including
- EU market entry and international expansion
- Platform development / integrations
- Trading, pricing and promotional capability enhancements
- Customer journey and conversion optimisation
- Ensure all programmes are delivered on time, within scope and budget
Commercial Ownership
- Translate business strategy into deliverable plans with clear ROI, cost control and measurable KPIs
- Work closely with Trading, Finance and Commercial teams to ensure programmes drive sales, margin and customer lifetime value
- Maintain strong financial governance across all initiatives
Stakeholder Management
Act as the central point of coordination across eCommerce, Technology, Supply Chain, Marketing and Customer teams
Build strong, credible relationships at senior level
Provide clear, data-led reporting on programme performance, risks and delivery milestones
Governance, Risk & Controls
- Establish and maintain programme governance frameworks, ensuring clear accountability and decision-making
- Identify and mitigate risks proactively, ensuring minimal disruption to trading performance
- Ensure compliance with operational, legal and regulatory requirements (particularly for EU expansion)
Operational Excellence
- Drive a culture of delivery, accountability and continuous improvement
- Introduce best practice programme methodologies (Agile / hybrid as appropriate)
- Improve speed to market, efficiency and scalability of eCommerce operations
Team & Capability
- Lead, coach and influence cross-functional teams without direct authority
- Build internal capability in programme and project delivery
- Support succession planning and development of future talent
Key Performance Measures
- Delivery of programme roadmap (on time, in budget, in scope)
- Revenue growth and contribution from delivered initiatives
- Improvement in conversion, AOV and customer journey metrics
- Successful launch of new markets (e.g. EU expansion)
- Cost control and ROI achievement
- Stakeholder satisfaction and delivery confidence
Person Specification
Essential
- Proven experience in senior programme/project leadership within high-volume eCommerce or online retail
- Strong commercial acumen with a clear understanding of revenue, margin and trading drivers
- Experience working in scaled eCommerce businesses (£400m+ ideally), with exposure to marketplace or omnichannel environments
- Demonstrable experience delivering complex, cross-functional programmes at pace
- Experience of international expansion or multi-market eCommerce
- Strong stakeholder management skills able to influence at Executive level
- Highly data-driven with strong decision-making capability
- Ability to operate in fast-paced, high-pressure environments with competing priorities
- Strong governance, risk management and delivery discipline
DESIRABLE
- Background in automotive or retail product-led businesses
- Experience in platform transformation / replatforming programmes
- Knowledge of eCommerce technologies, OMS, PIM, ERP integrations
Additional Information
- Formal programme management qualifications (e.g. MSP, PRINCE2, Agile)
- Highly visible, business-critical role within a scaling eCommerce function
- Opportunity to shape the future operating model and international growth
- Package aligned to senior market benchmarks (base, car allowance, bonus)
- #INDGSF
About Us
www.gsfgroup.com
#J-18808-Ljbffr
Senior eCommerce Programme Manager in Wolverhampton employer: GSF Car Parts Limited
GSF Car Parts Limited is an excellent employer that values its team members and fosters a supportive work culture in Gateshead. With flexible working hours and opportunities for growth, you will be part of a dynamic environment where your contributions are recognised and rewarded. Join us to enjoy a fulfilling role that not only offers competitive pay but also the chance to make a real impact in our community.
StudySmarter Expert Advice🤫
We think this is how you could land Senior eCommerce Programme Manager in Wolverhampton
✨Get to Know Your E-commerce Community
Dive into specific e-commerce forums and groups on platforms like Reddit or Facebook. Engaging with these communities can open up opportunities and give you insights into what companies like GSF Car Parts Limited are looking for when hiring for a Senior eCommerce Programme Manager.
✨Showcase Your Skills with an Online Portfolio
In e-commerce, a strong online presence can set you apart. Create a portfolio that highlights any projects, case studies, or even personal ventures related to e-commerce. When you apply to GSF Car Parts Limited for the Senior eCommerce Programme Manager, a tangible demonstration of your skills could make a huge difference.
✨Attend E-commerce Events and Conferences
Keep an eye on e-commerce conferences and workshops in your area. Not only will you gain valuable knowledge, but networking with industry professionals could lead to job leads. Plus, if you're keen to work at GSF Car Parts Limited as a Senior eCommerce Programme Manager, rub shoulders with their representatives when possible!
✨Utilise Company Resources
Don’t forget to check out GSF Car Parts Limited’s career page for any unique application processes or opportunities that might not be listed on job boards. Applying directly through their website might give your application a bit more visibility, especially for a Senior eCommerce Programme Manager.
Some tips for your application 🫡
Show Off Your E-Commerce Savviness:When you're applying for an e-commerce role at GSF Car Parts Limited, make sure your CV reflects your familiarity with online retail platforms, digital marketing, and user experience. Highlight any relevant tools and technologies you've used, like Shopify or Google Analytics, to demonstrate that you’re well-versed in the industry.
Craft a Compelling Cover Letter:Your cover letter should not just reiterate your CV; it’s your chance to showcase your passion for e-commerce and how it aligns with GSF Car Parts Limited's goals. Mention specific projects or achievements that relate to the role, and don’t forget to express your enthusiasm for working in a dynamic, fast-paced environment where you can make a tangible impact.
Metrics Matter:In the world of e-commerce, numbers speak volumes. When detailing your past experiences, quantify your achievements wherever possible—like the percentage of sales growth you contributed to or successful conversion rates from marketing campaigns. This will make your application stand out and show that you're results-driven.
Tailor Your Application:Don’t forget to customise your CV and cover letter for the specific position at GSF Car Parts Limited. Use keywords from the job description, and address the unique challenges the company may face in the e-commerce space. A personalised application helps us see that you're not just applying everywhere but are genuinely interested in being part of our team.
How to prepare for a job interview at GSF Car Parts Limited
✨Show Off Your E-commerce Know-How
In a sector like e-commerce, having a strong grasp of current trends and technologies is crucial. Let’s make sure you’ve brushed up on key platforms that GSF Car Parts Limited uses—think about popular e-commerce software, digital marketing strategies, and how these affect consumer behaviour. Being able to discuss these intelligently can really set you apart.
✨Portfolio Power: Showcase Your Results
For a full-time e-commerce role, it’s key for us to present a portfolio that highlights your results rather than just your tasks. If you’ve worked on campaigns or projects, bring examples that showcase your contribution and the impact they made—use metrics if you can! This helps to illustrate your value in a real-world context.
✨Technical Questions: Prep for the Specifics
Get ready to tackle some technical questions related to e-commerce analytics, SEO tools, or website optimisation. Think about any past experiences where you utilised data to inform decisions or improve sales. Being prepared with specific examples will showcase not just your knowledge, but also your practical application of it, which we all know is crucial!
✨Engage in a Conversational Style
Full-time interviews can feel quite formal, but try to keep it conversational, especially if you click with your interviewers at GSF Car Parts Limited. Share your thoughts and ideas about the future of e-commerce, and don’t shy away from engaging with their questions openly. The more genuine and relatable you are, the better connection you’ll create!
