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For Companies At a Glance
- Tasks: Engage with customers, support sales, and develop strong relationships in a dynamic retail environment.
- Company: Join GSF Car Parts, a leading automotive parts distributor with a vibrant team culture.
- Benefits: Earn performance bonuses, enjoy discounts, and access health and wellbeing tools.
- Why this job: Make an impact in a fast-paced role while developing your skills and career.
- Qualifications: Experience in customer service or telesales, with a passion for sales and teamwork.
- Other info: Opportunities for training, career progression, and paid time off to volunteer.
About The Role
At GSF Car Parts, our Sales Advisors make it happen. They are outgoing, dynamic and passionate, always ensuring they are giving the very best service. They care about their customers and our business, which is part of the foundation to making our business so successful. We are looking for an outgoing Sales Advisor who, as part of your role, will support the branch by fully satisfying customers' needs and contribute towards achieving branch and individual sales targets.
Main duties include:
- Developing sound customer relationships and applying effective sales techniques
- Working within the sales team on sales of product promotions by answering telephone queries and dealing with electronic queries
- Fully satisfy customer needs in respect of any part orders, respects or queries they may have
- Contribute to a positive team performance whilst working on personal benchmarks to optimise personal performance and work on sales product promotions
- Liaise with the Distribution Co-ordinator as required ensuring delivery requirements to customers are met
- Develop knowledge of products through study of internal literature
- Use E-learning portal to improve performance
Working hours: ## (average) hours Monday to Friday, including alternate Saturday working
About You
As a Sales Advisor, you will have experience in telesales and/or customer service, ideally gained in a fast-paced sales-driven environment.
What you’ll need to succeed:
- Able to work well and deliver results under pressure
- Organised with great attention to detail
- Customer focussed
- Target driven, motivated by sales and able to deal with rejection
- Willingness to learn and develop
- A team player with the ability to also work independently
- Excellent interpersonal and communication skills, both written and verbal
- IT Literate
- Knowledge of car parts and MAM/Allicat would be helpful but isn’t essential
What we’ll offer:
- Opportunity to earn a performance based bonus as part of this role
- 20 days annual leave (including bank holidays) plus the opportunity to earn up to 5 more with time-served
- Free flu vaccine
- Health & wellbeing tools
- Free support from pension experts
- Life assurance scheme
- Discounts from 100’s of household names including Asda, Nike & John Lewis
- A suite of financial wellbeing products including advances and savings schemes
- Paid time off to volunteer
- Training qualifications and career progression opportunities
About Us
GSF Car Parts is one of the UK’s leading automotive parts distributors, supplying thousands of independent garages throughout the UK and Ireland with parts, tools, garage equipment and specialist training. The group has over 175 branches nationwide and a turnover exceeding £475 million. Built on the heritage and success of a dozen local brand identities acquired over several years, we have traded as one brand since November 2021. Our branch network is bolstered by centralised support and expertise from specialist departments in key areas such as procurement and supply chain, marketing and national accounts. The business also benefits from integrated IT systems, which include our industry leading catalogue system, Allicat, and access to the Group’s national garage programme, Servicesure.
Retail Assistant in Widnes employer: GSF Car Parts Limited
Contact Detail:
GSF Car Parts Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Assistant in Widnes
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on GSF Car Parts. Understand their values, products, and what makes them tick. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your sales pitch! Since this role is all about customer service and sales, think of a few scenarios where you can demonstrate your skills. Role-play with a friend or even in front of the mirror. The more comfortable you are, the better you'll perform!
✨Tip Number 3
Show off your personality! GSF is looking for outgoing and dynamic individuals, so don’t be afraid to let your true self shine through during the interview. Share your experiences and how you’ve made a positive impact in previous roles.
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It shows initiative and gives us a chance to see your enthusiasm for the role right from the start. Plus, it’s super easy to do!
We think you need these skills to ace Retail Assistant in Widnes
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see that you're outgoing and dynamic, just like the Sales Advisors we’re looking for. Don’t be afraid to show us your passion for customer service!
Tailor Your Experience: Make sure to highlight any relevant experience you have in telesales or customer service. We love seeing how your past roles have prepared you for this position, so connect the dots for us and show how you can contribute to our team.
Be Clear and Concise: Keep your application clear and to the point. We appreciate attention to detail, so make sure your writing is organised and easy to read. This will help us see your communication skills right from the start!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at GSF Car Parts Limited
✨Know Your Products
Before the interview, take some time to familiarise yourself with the products GSF Car Parts offers. Understanding car parts and their functions will not only impress your interviewers but also show that you're genuinely interested in the role.
✨Show Off Your Customer Service Skills
Prepare examples from your past experiences where you’ve successfully handled customer queries or complaints. Highlight how you went above and beyond to satisfy customers, as this aligns perfectly with what they’re looking for in a Sales Advisor.
✨Demonstrate Team Spirit
Since teamwork is crucial in this role, think of instances where you’ve collaborated effectively with others. Be ready to discuss how you contribute to a positive team environment while also achieving personal sales targets.
✨Practice Your Communication Skills
As excellent communication is key, practice articulating your thoughts clearly and confidently. You might even want to do a mock interview with a friend to get comfortable discussing your experiences and answering potential questions.
