At a Glance
- Tasks: Engage with customers, provide top-notch service, and hit sales targets.
- Company: Join GSF Car Parts, a leading automotive parts distributor in the UK.
- Benefits: Earn bonuses, enjoy discounts, and access health and wellbeing tools.
- Other info: Great career progression opportunities and a supportive work environment.
- Why this job: Be part of a dynamic team and make a real impact in customer satisfaction.
- Qualifications: Experience in telesales or customer service, with a passion for sales.
The predicted salary is between 22000 - 26000 £ per year.
About The Role
At GSF Car Parts, our Sales Advisors make it happen. They are outgoing, dynamic and passionate, always ensuring they are giving the very best service. They care about their customers and our business, which is part of the foundation to making our business so successful. We are looking for an outgoing Sales Advisor who, as part of your role, will support the branch by fully satisfying customer needs and contribute towards achieving branch and individual sales targets.
Main duties include:
- Developing sound customer relationships and applying effective sales techniques
- Working within the sales team on sales of product promotions by answering telephone queries and dealing with electronic queries
- Fully satisfy customer needs in respect of any part orders, requests or queries they may have
- Contribute to a positive team performance whilst working on personal benchmarks to optimise personal performance and work on sales product promotions
- Liaise with the Distribution Co-ordinator as required ensuring delivery requirements to customers are met
- Develop knowledge of products through study of internal literature
- Use E-learning portal to improve performance
Working hours (average) Monday to Friday, including alternate Saturday working.
About You
As a Sales Advisor, you will have experience in telesales and/or customer service, ideally gained in a fast-paced sales-driven environment.
What you'll need to succeed:
- Able to work well and deliver results under pressure
- Organised with great attention to detail
- Customer focused
- Target driven, motivated by sales and able to deal with rejection
- Willingness to learn and develop
- A team player with the ability to also work independently
- Excellent interpersonal and communication skills, both written and verbal
- IT Literate
- Knowledge of car parts and MAM/Allicat would be helpful but isn't essential
What we’ll offer:
- Opportunity to earn a performance-based bonus as part of this role
- 20 days annual leave (including bank holidays) plus the opportunity to earn up to 5 more with time-served
- Free flu vaccine
- Health & wellbeing tools
- Free support from pension experts
- Life assurance scheme
- Discounts from 100’s of household names including Asda, Nike & John Lewis
- A suite of financial wellbeing products including advances and savings schemes
- Paid time off to volunteer
- Training qualifications and career progression opportunities
About Us
GSF Car Parts is one of the UK’s leading automotive parts distributors, supplying thousands of independent garages throughout the UK and Ireland with parts, tools, garage equipment and specialist training. The group has over 175 branches nationwide and a turnover exceeding £475 million. Built on the heritage and success of a dozen local brand identities acquired over several years, we have traded as one brand since November 2021. Our branch network is bolstered by centralised support and expertise from specialist departments in key areas such as procurement and supply chain, marketing and national accounts. The business also benefits from integrated IT systems, which include our industry-leading catalogue system, Allicat, and access to the Group's national garage programme, Servicesure.
Sales Advisor in Stourbridge employer: GSF Car Parts Limited
At GSF Car Parts, we pride ourselves on being an excellent employer, offering our Sales Advisors a vibrant work culture where teamwork and customer satisfaction are at the forefront. With opportunities for career progression, performance-based bonuses, and a suite of benefits including discounts from major retailers and health support, we ensure our employees feel valued and motivated. Join us in a dynamic environment that not only fosters personal growth but also contributes to the success of the UK's leading automotive parts distributor.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Advisor in Stourbridge
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on GSF Car Parts. Understand their values, products, and what makes them tick. This will help you tailor your answers and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your sales pitch! As a Sales Advisor, you'll need to demonstrate your ability to sell. Prepare a few scenarios where you can showcase your skills in handling customer queries and closing sales. Role-playing with a friend can really help you nail this.
✨Tip Number 3
Show off your personality! GSF is looking for outgoing and dynamic individuals, so let your personality shine through during the interview. Be enthusiastic, engage with your interviewer, and don’t be afraid to share your passion for customer service.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and reinforces your interest in the role. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Sales Advisor in Stourbridge
Some tips for your application 🫡
Show Your Personality:We want to see the real you! When writing your application, let your outgoing and dynamic personality shine through. Use a friendly tone and don’t be afraid to show your passion for customer service and sales.
Tailor Your Application:Make sure to tailor your application to the Sales Advisor role. Highlight your experience in telesales or customer service, and mention any specific skills that align with what we’re looking for, like being target-driven and organised.
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to make your key achievements stand out!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at GSF Car Parts!
How to prepare for a job interview at GSF Car Parts Limited
✨Know Your Products
Before the interview, take some time to familiarise yourself with car parts and the products GSF Car Parts offers. This knowledge will not only impress your interviewers but also show that you're genuinely interested in the role and ready to hit the ground running.
✨Show Off Your Sales Skills
Prepare examples from your past experiences where you successfully met sales targets or handled customer queries effectively. Be ready to discuss specific sales techniques you've used and how they contributed to your success. This will demonstrate your ability to thrive in a sales-driven environment.
✨Be Customer-Focused
During the interview, emphasise your commitment to customer satisfaction. Share stories that highlight your ability to build relationships and resolve issues. Remember, GSF Car Parts values outgoing and dynamic individuals who care about their customers, so let that shine through!
✨Practice Your Communication Skills
Since excellent interpersonal and communication skills are crucial for this role, practice articulating your thoughts clearly and confidently. You might even want to do a mock interview with a friend to refine your responses and ensure you come across as personable and engaging.
