At a Glance
- Tasks: Engage with customers, provide top-notch service, and hit sales targets.
- Company: Join GSF Car Parts, a leading automotive parts distributor in the UK.
- Benefits: Performance bonuses, 20 days leave, health perks, and discounts at major retailers.
- Why this job: Be part of a dynamic team and make a real impact in customer satisfaction.
- Qualifications: Experience in telesales or customer service, with a passion for sales.
- Other info: Great career progression opportunities and a supportive work environment.
The predicted salary is between 24000 - 36000 £ per year.
About The Role
At GSF Car Parts, our Sales Advisors make it happen. They are outgoing, dynamic and passionate, and always ensuring they are giving the very best service. They care about their customers and our business, and this is part of the foundation to making our business so successful. We are looking for an outgoing Sales Advisor who as part of your role will support the branch by fully satisfying customers' needs and contribute towards achieving branch and individual sales targets.
Main duties include:
- Developing sound customer relationships and applying effective sales techniques
- Working within the sales team on sales of product promotions by answering telephone queries and dealing with electronic queries
- Fully satisfy customer needs in respect of any part orders, respects or queries they may have
- Contribute to a positive team performance whilst working on personal benchmarks to optimise personal performance and work on sales product promotions
- Liaise with the Distribution Co-ordinator as required ensuring delivery requirements to customers are met
- Develop knowledge of products through study of internal literature
- Use E-learning portal to improve performance
Working hours: 45 (average) hours Monday to Friday, including alternate Saturday working.
About You
As a Sales Advisor, you will have experience in telesales and/or customer service, ideally gained in a fast-paced sales-driven environment. What you’ll need to succeed:
- Able to work well and deliver results under pressure
- Organised with great attention to detail
- Customer focussed
- Target driven, motivated by sales and able to deal with rejection
- Willingness to learn and develop
- A team player with the ability to also work independently
- Excellent interpersonal and communication skills, both written and verbal
- IT Literate
- Knowledge of car parts and MAM/Allicat would be helpful but isn’t essential
What we’ll offer:
Benefits at GSF Car Parts are designed to support all aspects of our team members' life throughout their career. Whether that’s their health, wealth or everyday lifestyle, we are here for our team members and their loved ones and there is something for everyone! To name a few of our benefits we offer:
- Opportunity to earn a performance based bonus as part of this role
- 20 days annual leave (including bank holidays) plus the opportunity to earn up to 5 more with time-served
- Free flu vaccine
- Health & wellbeing tools
- Free support from pension experts
- Life assurance scheme
- Discounts from 100’s of household names including Asda, Nike & John Lewis
- A suite of financial wellbeing products including advances and savings schemes
- Paid time off to volunteer
- Training qualifications and career progression opportunities
About Us
GSF Car Parts is one of the UK’s leading automotive parts distributors, supplying thousands of independent garages throughout the UK and Ireland with parts, tools, garage equipment and specialist training. The group has over 175 branches nationwide and a turnover exceeding £475 million. Built on the heritage and success of a dozen local brand identities acquired over several years, we have traded as one brand since November 2021. Our branch network is bolstered by centralised support and expertise from specialist departments in key areas such as procurement and supply chain, marketing and national accounts. The business also benefits from integrated IT systems, which include our industry leading catalogue system, Allicat, and access to the Group’s national garage programme, Servicesure.
Sales Advisor employer: GSF Car Parts Limited
Contact Detail:
GSF Car Parts Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Advisor
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on GSF Car Parts. Understand their values, products, and what makes them tick. This will help you tailor your answers and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your sales pitch! As a Sales Advisor, you'll need to demonstrate your ability to sell. Prepare a few scenarios where you can showcase your skills in handling customer queries and closing sales. Role-playing with a friend can really help you nail this.
✨Tip Number 3
Show off your personality! GSF is looking for outgoing and dynamic individuals, so don’t be afraid to let your personality shine through during the interview. Be enthusiastic and engage with your interviewer – it’s all about making a connection!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and reinforces your interest in the role. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Sales Advisor
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for the role shine through! We want to see that you're not just looking for any job, but that you're genuinely excited about being a Sales Advisor with us.
Tailor Your CV: Make sure to customise your CV to highlight your experience in customer service and sales. Use keywords from the job description to show that you understand what we're looking for and how you fit the bill.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to read and relevant to the Sales Advisor role.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at GSF Car Parts Limited
✨Know Your Products
Before the interview, take some time to familiarise yourself with car parts and the products GSF Car Parts offers. This knowledge will not only impress your interviewers but also show that you're genuinely interested in the role and ready to hit the ground running.
✨Show Off Your Sales Skills
Prepare examples from your past experiences where you successfully met sales targets or handled customer queries effectively. Use the STAR method (Situation, Task, Action, Result) to structure your answers, making it clear how you can contribute to the branch's success.
✨Demonstrate Team Spirit
GSF Car Parts values teamwork, so be ready to discuss how you've worked collaboratively in previous roles. Share specific instances where you supported your team or contributed to a positive work environment, highlighting your ability to balance individual performance with team goals.
✨Practice Your Communication Skills
As a Sales Advisor, excellent communication is key. Practice articulating your thoughts clearly and confidently. You might even want to do a mock interview with a friend to refine your verbal and non-verbal communication skills, ensuring you come across as approachable and professional.