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- Tasks: Coordinate operations, manage communication, and support branch services for smooth workflow.
- Company: Join GSF Car Parts, a leading automotive parts distributor in the UK.
- Benefits: Competitive salary, career growth, and a supportive team environment.
- Other info: Fast-paced environment with opportunities to learn and grow within the automotive industry.
- Why this job: Be part of a dynamic team that drives operational efficiency and supports branches nationwide.
- Qualifications: Strong organisational skills, communication abilities, and experience in coordination roles.
The predicted salary is between 30000 - 40000 £ per year.
The Operations Coordinator plays a key role in supporting Central Operations, the NDC Branch Service and the Branch Support Team. The role ensures that branches receive timely support, communication is consistent across the organisation, and operational activity is effectively coordinated between internal teams. The position strengthens operational efficiency by managing workflow, tracking actions, resolving routine queries, driving communication routines and providing structured support to senior leaders.
Key Responsibilities
- Support for Central Operations
- Manage operational communication schedules including daily, weekly and ad hoc updates to the branch network.
- Triage incoming queries from branches, ensuring swift allocation and resolution.
- Maintain the operational calendar and ensure that all activities are planned, communicated and delivered on time.
- Support the Central Operations Manager with data gathering, reporting, trend analysis and monitoring operational performance.
- Assist with the delivery of operational improvement projects, standards roll out and process simplification.
- Support for NDC Branch Service
- Coordinate service requests, issues and escalations between the NDC, branches and relevant support functions.
- Maintain logs of service failures, delays and escalations, ensuring accurate tracking and follow up.
- Provide structured updates to branches to support clear expectations around NDC service performance.
- Work with Facilities, Supply Chain, IT and HR to ensure that cross functional actions are communicated and monitored.
- Support service continuity by escalating urgent matters appropriately and ensuring fast response times.
- Support for the Branch Support Team
- Provide essential continuity by triaging incoming branch queries and categorising them for appropriate action, ensuring knowledge can be transferred gradually from longer serving colleagues.
- Maintain action logs, monitor completion timelines and ensure clear communication back to branches, supporting a structured handover of routine responsibilities over time.
- Deliver consistent administrative support by preparing updates, drafting responses and capturing information, helping safeguard critical knowledge as the team transitions.
- Operational Delivery and Coordination
- Maintain accurate task tracking, ensuring visibility of actions and risks across Central Operations.
- Support the team in preparing content for the Weekly Ops Update, daily communications and meeting summaries.
- Ensure operational routines are followed by all support functions when communicating with the branch network.
- Provide administrative and coordination support during incidents, outages or urgent operational events.
- Prepare documentation, structured templates and standardised processes to support continuous improvement.
- Stakeholder Engagement
- Build strong working relationships with branch managers, the Branch Support Team, NDC teams and support centre departments.
- Act as an initial point of contact representing Central Operations in a consistent and professional manner.
- Support the escalation process by gathering information, preparing summaries and ensuring clarity on next steps.
Skills and Experience Required
- Strong organisational and coordination skills with experience managing multiple priorities.
- High level of written and verbal communication ability.
- Experience in operational, service or administrative coordination roles is desirable.
- Ability to work under pressure, adapt to changing priorities and respond calmly to urgent issues.
- Strong attention to detail and accuracy in reporting, documentation and communication.
- Ability to build relationships and influence across different departments.
- Strong proficiency in Microsoft Office tools and the ability to learn internal systems quickly.
Behaviours and Attributes
- Demonstrates a proactive, solutions focused mindset.
- Takes ownership of tasks and follows through to completion.
- Operates with professionalism, confidentiality and discretion.
- Comfortable working within a fast-paced operational environment.
- Positive, supportive and team oriented.
About GSF Car Parts
GSF Car Parts is one of the UK’s leading automotive parts distributors, supplying thousands of independent garages throughout the UK and Ireland with parts, tools, garage equipment, and specialist training. The group operates over 215 branches nationwide and has a turnover exceeding £500 million. Built on the heritage and success of multiple local brand identities acquired over several years, we have traded as one unified brand since November 2021. Our branch network is supported by centralized expertise in key areas such as procurement, supply chain, marketing, and national accounts. The business also benefits from integrated IT systems, including our industry-leading catalogue system, Allicat, and access to the Group's national garage programme, Servicesure.
Operations Coordinator employer: GSF Car Parts Limited
Contact Detail:
GSF Car Parts Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Coordinator
✨Tip Number 1
Network like a pro! Reach out to current employees at GSF Car Parts on LinkedIn or through mutual connections. A friendly chat can give us insider info and might just get your foot in the door.
✨Tip Number 2
Prepare for the interview by knowing the ins and outs of the Operations Coordinator role. We should be ready to discuss how our skills align with their needs, especially around communication and coordination.
✨Tip Number 3
Showcase our organisational skills! Bring examples of how we've managed multiple priorities in the past. This will demonstrate that we can handle the fast-paced environment at GSF Car Parts.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure our application gets noticed. Plus, it shows we’re serious about joining the team.
We think you need these skills to ace Operations Coordinator
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Operations Coordinator role. Highlight your organisational skills and any relevant experience in operational or administrative coordination. We want to see how you can bring value to our team!
Show Off Your Communication Skills: Since this role involves a lot of communication, be sure to showcase your written and verbal communication abilities. Use clear and concise language in your application to demonstrate that you can effectively convey information, just like we do at StudySmarter.
Highlight Your Problem-Solving Abilities: We love proactive problem solvers! In your application, share examples of how you've tackled challenges in previous roles. This will show us that you have the right mindset to thrive in a fast-paced operational environment.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it makes the whole process smoother for everyone involved.
How to prepare for a job interview at GSF Car Parts Limited
✨Know Your Operations Inside Out
Before the interview, make sure you understand the key responsibilities of the Operations Coordinator role. Familiarise yourself with how operational communication works and be ready to discuss how you would manage schedules and triage queries effectively.
✨Showcase Your Communication Skills
Since this role requires high-level written and verbal communication, prepare examples of how you've successfully communicated across teams in the past. Think about times when you resolved issues or provided updates that made a difference.
✨Demonstrate Your Organisational Skills
Be ready to talk about your experience managing multiple priorities. Bring specific examples of how you've tracked actions, maintained logs, or ensured timely delivery of tasks in previous roles. This will show you can handle the fast-paced environment.
✨Build Relationships Like a Pro
The ability to build strong working relationships is crucial. Prepare to discuss how you've engaged with different departments or stakeholders in the past. Highlight any strategies you've used to influence others and ensure smooth operations.