At a Glance
- Tasks: Lead office operations, improve workflows, and manage facilities for a smooth-running workplace.
- Company: Join GSC Grays, a dynamic firm of chartered surveyors and estate agents.
- Benefits: Enjoy 25 days holiday, private health insurance, and a generous pension contribution.
- Other info: Great opportunities for professional development and a supportive team environment.
- Why this job: Make a real impact on office culture and sustainability while driving growth.
- Qualifications: Strong organisational skills and experience in office management and compliance.
The predicted salary is between 35000 - 45000 € per year.
We are looking for an organised, proactive Office Operations Manager to take the lead in ensuring our Boroughbridge office, near York, runs smoothly, efficiently, and in line with our commitment to quality and sustainability. This is a key role at the heart of our business supporting our people, strengthening our processes, and helping drive our long‑term growth.
Key Responsibilities
- Operational Management
- Keep daily office operations running efficiently and professionally
- Improve systems and workflows to enhance service delivery
- Manage facilities, maintenance, suppliers, and workplace safety
- Lead operational improvement projects and embed ESG principles
- Compliance & Audits
- Oversee Health & Safety, fire safety, and facilities inspections
- Ensure GDPR and data protection compliance
- Support service-line audits and deliver office-level audits
- Produce reports, track actions, and implement preventative solutions
- People & Office Support
- Foster a positive, collaborative, and accountable office culture
- Act as the escalation point for operational issues
- Plan and deliver office events and wellbeing initiatives
- Oversee holiday, absence, and capacity planning
- Coordinate onboarding and induction for new colleagues
- Training & Development
- Coordinate internal training programmes
- Ensure mandatory training is completed on time
- Finance & Budgeting
- Manage the office budget and approve expenditure
- Monitor supplier value and track expenses
- Oversee invoicing and debt management
- Projects & Strategic Support
- Manage project timelines, budgets, and resources
- Monitor risks and share lessons learned
- Support initiatives linked to the firm’s five-year vision
What we’re looking for
- Strong organisational and operational management skills
- Experience managing office facilities and suppliers
- Good understanding of Health & Safety, GDPR, and compliance
- Confident managing audits and tracking actions
- People‑management experience with the ability to motivate a team
- Excellent communication and problem‑solving skills
- Ability to manage budgets, invoicing, and financial processes
- Skilled in coordinating training, onboarding, and appraisals
- Strong project management capability
- Proactive, solutions‑focused, and calm under pressure
- Commitment to sustainability and ESG principles
Why Join GSC Grays?
GSC Grays is a firm of chartered surveyors, land and estate agents operating across the north of England and Scottish borders. We offer a fresh, dynamic and professional approach when it comes to providing you with quality advice. Our team of qualified chartered surveyors, planners, farm business advisors, environmental management consultants and estate agents are extremely well placed to offer comprehensive advice and guidance on all property related matters.
Our Benefits
- 5% employer pension contribution (Aviva)
- 25 days’ holiday + bank holidays + your birthday off
- Company sick pay
- Medicash
- Private health insurance (Bupa) via salary sacrifice
- Electric car scheme
- Professional development and training support
- Paid professional membership fees*
- Recruitment referral bonus*
Working Hours
Monday–Friday: 9:00am–5:30pm
Operations Manager in York employer: GSC Grays
GSC Grays is an exceptional employer that prioritises a positive and collaborative office culture while offering robust support for professional development and training. Located in the picturesque Boroughbridge near York, employees benefit from a comprehensive benefits package, including a generous pension contribution, private health insurance, and a commitment to sustainability and ESG principles, making it a rewarding place to grow your career.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Manager in York
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or at industry events. We all know that sometimes it’s not just what you know, but who you know that can help you land that Operations Manager role.
✨Tip Number 2
Prepare for the interview by researching the company and its values. We want you to show how your skills align with their commitment to quality and sustainability. Tailor your answers to reflect their mission and culture!
✨Tip Number 3
Practice makes perfect! Get a friend to do a mock interview with you. We suggest focusing on common operational management questions and showcasing your problem-solving skills. Confidence is key!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way. We recommend reiterating your enthusiasm for the role and how you can contribute to their office operations.
We think you need these skills to ace Operations Manager in York
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Operations Manager role. Highlight your organisational skills and experience in managing office facilities, as these are key for us. Use specific examples that showcase how you've improved workflows or managed budgets.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about operational management and how you align with our commitment to quality and sustainability. Keep it concise but impactful, and don’t forget to mention your people-management experience.
Showcase Your Problem-Solving Skills:In both your CV and cover letter, make sure to highlight your problem-solving abilities. We love proactive candidates who can stay calm under pressure and come up with solutions. Share specific instances where you've tackled challenges in previous roles.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, you’ll find all the details you need about the position there!
How to prepare for a job interview at GSC Grays
✨Know Your Operations Inside Out
Before the interview, dive deep into the specifics of operational management. Familiarise yourself with common office workflows, compliance standards like GDPR, and Health & Safety regulations. This will not only show your expertise but also demonstrate your proactive approach to ensuring smooth operations.
✨Showcase Your People Skills
As an Operations Manager, you'll be at the heart of team dynamics. Prepare examples of how you've fostered a positive office culture or resolved conflicts in the past. Highlighting your people-management experience will resonate well with the interviewers, as they value collaboration and accountability.
✨Be Ready to Discuss Budget Management
Brush up on your financial acumen! Be prepared to discuss how you've managed budgets, tracked expenses, and approved expenditures in previous roles. Sharing specific examples of how you’ve maximised supplier value or handled invoicing will showcase your capability in this area.
✨Demonstrate Your Commitment to Sustainability
GSC Grays is keen on sustainability and ESG principles. Come equipped with ideas on how you can embed these values into office operations. Whether it’s through improving workflows or leading initiatives, showing that you align with their commitment to quality and sustainability will set you apart.
