At a Glance
- Tasks: Lead office operations, improve workflows, and manage facilities for a smooth-running environment.
- Company: Join GSC Grays, a dynamic firm of chartered surveyors and estate agents.
- Benefits: Enjoy 25 days holiday, private health insurance, and a generous pension contribution.
- Other info: Dynamic team culture with opportunities for professional development and career growth.
- Why this job: Make a real impact in a supportive role while promoting sustainability and growth.
- Qualifications: Strong organisational skills and experience in office management and compliance.
The predicted salary is between 30000 - 40000 € per year.
We are looking for an organised, proactive Office Operations Manager to take the lead in ensuring our Chester Le Street office runs smoothly, efficiently, and in line with our commitment to quality and sustainability. This is a key role at the heart of our business supporting our people, strengthening our processes, and helping drive our long‑term growth.
Key Responsibilities
- Operational Management
- Keep daily office operations running efficiently and professionally
- Improve systems and workflows to enhance service delivery
- Manage facilities, maintenance, suppliers, and workplace safety
- Lead operational improvement projects and embed ESG principles
- Compliance & Audits
- Oversee Health & Safety, fire safety, and facilities inspections
- Ensure GDPR and data protection compliance
- Support service-line audits and deliver office-level audits
- Produce reports, track actions, and implement preventative solutions
- People & Office Support
- Foster a positive, collaborative, and accountable office culture
- Act as the escalation point for operational issues
- Plan and deliver office events and wellbeing initiatives
- Oversee holiday, absence, and capacity planning
- Coordinate onboarding and induction for new colleagues
- Training & Development
- Coordinate internal training programmes
- Ensure mandatory training is completed on time
- Finance & Budgeting
- Manage the office budget and approve expenditure
- Monitor supplier value and track expenses
- Oversee invoicing and debt management
- Projects & Strategic Support
- Manage project timelines, budgets, and resources
- Monitor risks and share lessons learned
- Support initiatives linked to the firm’s five-year vision
What we’re looking for
- Strong organisational and operational management skills
- Experience managing office facilities and suppliers
- Good understanding of Health & Safety, GDPR, and compliance
- Confident managing audits and tracking actions
- People‑management experience with the ability to motivate a team
- Excellent communication and problem‑solving skills
- Ability to manage budgets, invoicing, and financial processes
- Skilled in coordinating training, onboarding, and appraisals
- Strong project management capability
- Proactive, solutions‑focused, and calm under pressure
- Commitment to sustainability and ESG principles
Why Join GSC Grays?
GSC Grays is a firm of chartered surveyors, land and estate agents operating across the north of England and Scottish borders. We offer a fresh, dynamic and professional approach when it comes to providing you with quality advice. Our team of qualified chartered surveyors, planners, farm business advisors, environmental management consultants and estate agents are extremely well placed to offer comprehensive advice and guidance on all property related matters.
Our Benefits
- 5% employer pension contribution (Aviva)
- 25 days’ holiday + bank holidays + your birthday off
- Company sick pay
- Medicash
- Private health insurance (Bupa) via salary sacrifice
- Electric car scheme
- Professional development and training support
- Paid professional membership fees*
- Recruitment referral bonus*
Working Hours
Monday–Friday: 9:00am–5:30pm
Operations Manager in Chester employer: GSC Grays
GSC Grays is an exceptional employer that prioritises a positive and collaborative office culture in Chester Le Street, offering a range of benefits including a generous pension contribution, private health insurance, and professional development support. With a strong commitment to sustainability and employee wellbeing, the company fosters growth opportunities through training programmes and a supportive environment, making it an ideal place for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Manager in Chester
✨Tip Number 1
Network like a pro! Reach out to people in your industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values, especially around sustainability and ESG principles, so you can show how you align with their mission during the chat.
✨Tip Number 3
Practice your answers to common interview questions, but keep it natural. Use the STAR method (Situation, Task, Action, Result) to structure your responses, especially when discussing your operational management experience.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. And remember, apply through our website for the best chance!
We think you need these skills to ace Operations Manager in Chester
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Operations Manager role. Highlight your organisational skills and experience in managing office facilities, as these are key for us. Use specific examples that showcase how you've improved workflows or managed budgets.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Share your passion for operational management and sustainability. Let us know why you want to join GSC Grays and how you can contribute to our team culture and long-term growth.
Showcase Your Problem-Solving Skills:In your application, don’t forget to mention times when you’ve tackled challenges head-on. We love proactive problem-solvers, so share examples of how you’ve managed audits or improved compliance processes in previous roles.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at GSC Grays
✨Know Your Operations Inside Out
Before the interview, dive deep into the specifics of operational management. Familiarise yourself with common office workflows, compliance standards like GDPR, and Health & Safety regulations. This will not only show your expertise but also demonstrate your proactive approach to ensuring smooth operations.
✨Showcase Your People Skills
As an Operations Manager, you'll be at the heart of team dynamics. Prepare examples of how you've fostered a positive office culture or resolved conflicts in the past. Highlighting your ability to motivate and support your colleagues will resonate well with the interviewers.
✨Be Ready to Discuss Budget Management
Since managing budgets is a key responsibility, come prepared with examples of how you've successfully overseen financial processes in previous roles. Be ready to discuss how you track expenses and ensure supplier value, as this will showcase your financial acumen.
✨Demonstrate Your Commitment to Sustainability
GSC Grays values sustainability and ESG principles, so make sure to express your commitment to these areas. Share any relevant experiences where you've implemented sustainable practices or led initiatives that align with these values, showing that you're a perfect fit for their ethos.
