Residence Operations Lead | Sales, Service & Team
Residence Operations Lead | Sales, Service & Team

Residence Operations Lead | Sales, Service & Team

Full-Time 36000 - 60000 Β£ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a team to ensure smooth operations and exceptional customer service in student accommodation.
  • Company: Top student accommodation provider located in vibrant London.
  • Benefits: Competitive salary, 25 days annual leave, wellness day, and more.
  • Why this job: Join a passionate team and make a difference in students' lives.
  • Qualifications: Experience in hospitality or student accommodation with strong communication skills.
  • Other info: Exciting opportunity for career growth in a dynamic environment.

The predicted salary is between 36000 - 60000 Β£ per year.

A leading student accommodation provider in the heart of London is seeking an Assistant Manager to ensure the smooth operation of their residence. The ideal candidate will have experience in hospitality or student accommodation, showcasing strong interpersonal and communication skills.

Responsibilities include:

  • Mentoring the team
  • Managing sales and marketing for occupancy
  • Delivering exceptional customer service

With a competitive salary and various benefits like 25 days annual leave and a wellness day, this is an exciting opportunity for passionate individuals.

Residence Operations Lead | Sales, Service & Team employer: GSA - Global Student Accommodation

As a leading student accommodation provider in the vibrant heart of London, we pride ourselves on fostering a dynamic work culture that values teamwork and personal growth. Our employees enjoy competitive salaries, generous benefits including 25 days of annual leave plus a wellness day, and ample opportunities for professional development, making us an excellent employer for those looking to make a meaningful impact in the hospitality sector.
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Contact Detail:

GSA - Global Student Accommodation Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Residence Operations Lead | Sales, Service & Team

✨Tip Number 1

Network like a pro! Reach out to your connections in the hospitality or student accommodation sectors. A friendly chat can lead to insider info about job openings that aren't even advertised yet.

✨Tip Number 2

Show off your personality! When you get an interview, let your passion for customer service and team mentoring shine through. We want to see how you connect with people and create a positive atmosphere.

✨Tip Number 3

Research the company culture! Before your interview, check out their social media and website. Understanding their values will help you tailor your answers and show that you're a perfect fit for their team.

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.

We think you need these skills to ace Residence Operations Lead | Sales, Service & Team

Interpersonal Skills
Communication Skills
Team Management
Sales and Marketing
Customer Service
Mentoring
Operational Management
Hospitality Experience

Some tips for your application 🫑

Show Your Passion: When writing your application, let your enthusiasm for the role shine through. We want to see why you're excited about working in student accommodation and how you can contribute to our team.

Tailor Your CV: Make sure to customise your CV to highlight relevant experience in hospitality or student accommodation. We love seeing how your skills align with what we’re looking for, so don’t hold back!

Be Personable: Since strong interpersonal skills are key for this role, use your application to showcase your communication style. We appreciate a friendly tone that reflects how you’d interact with our residents and team.

Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to keep track of your application and ensures you’re considered for this exciting opportunity!

How to prepare for a job interview at GSA - Global Student Accommodation

✨Know Your Stuff

Make sure you research the company and its values. Understand their approach to student accommodation and hospitality. This will help you align your answers with what they’re looking for and show that you’re genuinely interested in the role.

✨Showcase Your Experience

Prepare specific examples from your past roles in hospitality or student accommodation. Highlight how you've successfully managed teams, improved occupancy rates, or delivered exceptional customer service. Use the STAR method (Situation, Task, Action, Result) to structure your responses.

✨Be Ready to Discuss Sales and Marketing

Since the role involves managing sales and marketing for occupancy, brush up on your knowledge of effective strategies in these areas. Be prepared to discuss any relevant experience you have and how you can contribute to increasing occupancy rates.

✨Ask Thoughtful Questions

At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the company culture, or how success is measured in this role. This shows your enthusiasm and helps you determine if it’s the right fit for you.

Residence Operations Lead | Sales, Service & Team
GSA - Global Student Accommodation

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