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- Tasks: Lead and mentor a team to create an amazing student living experience.
- Company: Yugo, a global leader in student housing with a passion for people and planet.
- Benefits: Competitive salary, 5 weeks leave, wellness days, and social events.
- Why this job: Shape the future of student living while enjoying a dynamic work environment.
- Qualifications: Experience in hospitality or student accommodation with strong communication skills.
- Other info: Join a supportive team and enjoy excellent career growth opportunities.
The predicted salary is between 36000 - 60000 £ per year.
Yugo is the trusted name for student housing, globally. Every day we connect young people to opportunities and students to amazing spaces. Here at Yugo we like to do things differently. It’s about people, planet, and passion. We are looking for #Futureshapers who want to positively influence and shape the lives of others.
We are currently on the lookout for an experienced Residence Manager to join the team in our state-of-the-art purpose-built student housing located in London with 350 beds. It’s a big job but you will be part of a team of awesome Residence Managers across the globe, who will support you to ensure we are consistent in the service we provide to our students.
Reporting to the Area Manager here’s what you’ll do:
- Use your upbeat, outgoing personality to lead, mentor and guide the team to ensure that the student space is running smoothly.
- Take full responsibility of the budget and P&L, and the financial performance of the student space.
- Follow up on all sales opportunities and ensure the student space is at capacity through short term and long term lets.
- Manage the overall presentation of the property through regular inspections and working with your team.
- Handle complaints and offer excellent customer service to your students.
- Ensure core operating procedures are adhered to, providing a safe secure home to our students.
- Maintain and develop relationships with key players at the local universities, as well as internal and external suppliers.
- Manage your health and safety responsibilities as set out in Section 7 of the Health and Safety at Work Etc. Act 1974.
- Act as the responsible person for water hygiene, ensuring safe management and compliance of site water systems.
Here’s what you’ll need:
- Relevant experience running a residence within hotels, hospitality, or better yet student accommodation.
- Strong interpersonal and communication skills, including the ability to build and maintain quality relationships.
- Experience within a fast paced, target driven environment with strong focus on sales and marketing.
And the benefits? Well apart from working with an amazing team of people you will also receive:
- Competitive salary with annual discretionary bonus.
- 5 weeks' annual leave.
- Additional 'YuDay' which is a paid day off every year to support your wellness journey.
- Subsidised Health care & employee assistant program.
- Cycle to work scheme.
- Social events and more!
So, if you are currently looking to get stuck into an exciting new opportunity where no two days are the same, we would love to hear from you. Click apply now!
Residence Manager in Manchester employer: GSA - Global Student Accommodation
Contact Detail:
GSA - Global Student Accommodation Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Residence Manager in Manchester
✨Tip Number 1
Get to know the company culture! Before your interview, dive into Yugo's values and mission. This way, you can show how your personality and experience align with their vibe, making you a standout candidate.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for your application process. It’s all about making connections!
✨Tip Number 3
Prepare for situational questions! Think of examples from your past where you've handled challenges or led a team. Yugo wants someone who can manage both the good and the not-so-good, so be ready to share your stories.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. Mention something specific from your chat to remind them of your great conversation. It shows you're genuinely interested and keeps you top of mind!
We think you need these skills to ace Residence Manager in Manchester
Some tips for your application 🫡
Show Your Personality: When writing your application, let your upbeat and outgoing personality shine through! We want to see the real you, so don’t be afraid to inject a bit of your character into your cover letter and CV.
Tailor Your Application: Make sure to tailor your application to the Residence Manager role. Highlight your relevant experience in student accommodation or hospitality, and showcase how your skills align with our mission at Yugo.
Be Specific About Your Achievements: Use specific examples to demonstrate your past successes. Whether it’s managing budgets or improving customer satisfaction, we love to see quantifiable achievements that show how you can contribute to our team.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be one step closer to joining our amazing team!
How to prepare for a job interview at GSA - Global Student Accommodation
✨Know Your Stuff
Before the interview, make sure you understand Yugo's mission and values. Familiarise yourself with their approach to student housing and how they connect young people to opportunities. This will help you align your answers with what they’re looking for.
✨Show Off Your People Skills
As a Residence Manager, you'll need to build relationships with students and local universities. Prepare examples of how you've successfully managed teams or resolved conflicts in the past. Highlight your interpersonal skills and how they can benefit the Yugo community.
✨Be Budget Savvy
Since you'll be responsible for the budget and financial performance, brush up on your financial management skills. Be ready to discuss how you've maximised profits in previous roles and how you plan to do the same at Yugo.
✨Safety First!
Understanding health and safety regulations is crucial for this role. Familiarise yourself with relevant legislation, like the Health and Safety at Work Act. Be prepared to discuss how you’ve ensured compliance in past positions and how you would approach safety at Yugo.
