Executive Director of Operations
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Executive Director of Operations

Executive Director of Operations

Full-Time 78000 - 130000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead operations across housing, customer services, and safeguarding to support vulnerable individuals.
  • Company: Join Salvation Army Homes, a top UK provider of supported housing transforming lives.
  • Benefits: Enjoy health insurance, flexible work options, and generous pension contributions.
  • Why this job: Make a real impact in people's lives while working in a values-driven environment.
  • Qualifications: Proven leadership experience in housing and compliance with relevant regulations required.
  • Other info: Open to all backgrounds; we value diversity and inclusion in our workforce.

The predicted salary is between 78000 - 130000 £ per year.

This is an exceptional opportunity to join the Executive Management Team reporting directly to the CEO of a mission-driven organisation dedicated to providing safe, stable, and supportive housing for some of the most vulnerable people in society.

At Salvation Army Homes, the people we provide homes for and support are some of the most vulnerable people in society, and we aim to provide them an environment where they feel respected, valued, and encouraged. So, when you join our Executive Management Team, you will be making a tangible contribution to our mission of Safe homes Transforming lives.

You will be joining at an exciting time as we are one year into our new “Pathway to Excellence” corporate strategy. Our recent inspection grading of G1/V2/C2 gives us a firm foundation on which to build and grow.

You will be the executive lead across Supported Housing, General Needs Housing, Customer Services, Asset Management, and safeguarding and will need to demonstrate experience of successfully having led these functions previously. Sound knowledge of health and safety compliance, governance requirements, regulation, and relevant legislation are essential.

We are a values-led organisation and we are looking for someone who is fully aligned with our values and behaviours, who can be an ambassador for the organisation and lead by example, with the ability to develop excellent working relationships with key stakeholders and partners.

Our ethos is rooted in Christian values and while you may be of that faith, a different one, or no faith, this is a leadership role where your drive and commitment to our ethos will need to be evident for all to see.

A registered social landlord and one of the leading providers of supported housing in the UK, Salvation Army Homes is dedicated to transforming lives by providing accommodation and support for some of the most vulnerable members of society - mainly people with complex needs and/or experiencing homelessness.

Our aim is to work with individuals to build on their strengths, creating person-centred, individualised strategies and plans that transform lives, support recovery, and enable positive behaviour. In order to succeed, however, we need the right people in place. Our workforce is one of our greatest assets, but only by recruiting the very best can we continue to deliver comprehensive, good quality housing services, support, and resettlement services to our residents. That’s where you come in.

Benefits include: Health insurance, healthcare cashback plan, up to 6% employer pension contributions, flexible work base, life assurance (3x salary).

As an equal opportunities employer, Salvation Army Homes is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We invite and welcome applications to apply for Salvation Army Homes opportunities without concern of bias or discrimination.

For a confidential discussion about this opportunity, please contact GS2 Partnership.

Executive Director of Operations employer: GS2 Partnership

Salvation Army Homes is an exceptional employer, offering a unique opportunity to make a meaningful impact in the lives of vulnerable individuals while being part of a values-driven organisation. Located in London, we provide a supportive work culture that prioritises employee growth through our 'Pathway to Excellence' strategy, alongside competitive benefits such as health insurance, flexible working arrangements, and generous pension contributions. Join us to lead with purpose and contribute to transforming lives in a rewarding environment.
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Contact Detail:

GS2 Partnership Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Executive Director of Operations

Tip Number 1

Familiarise yourself with the Salvation Army Homes' mission and values. Understanding their commitment to providing safe and supportive housing will help you align your experience and passion with their goals during discussions.

Tip Number 2

Network with current or former employees of Salvation Army Homes. Engaging with them can provide valuable insights into the organisational culture and expectations, which can be beneficial in interviews.

Tip Number 3

Prepare to discuss your leadership style and how it aligns with their values. Be ready to share specific examples of how you've successfully led teams in similar environments, particularly in supported housing or social services.

Tip Number 4

Research recent developments in the housing sector, especially regarding health and safety compliance and governance. Being knowledgeable about current regulations will demonstrate your commitment to excellence in operations management.

We think you need these skills to ace Executive Director of Operations

Leadership Skills
Strategic Planning
Stakeholder Engagement
Operational Management
Health and Safety Compliance
Governance Knowledge
Regulatory Understanding
Financial Acumen
Project Management
Team Development
Communication Skills
Problem-Solving Skills
Adaptability
Values Alignment
Conflict Resolution

Some tips for your application 🫡

Understand the Organisation's Values: Before applying, take time to understand the values and mission of Salvation Army Homes. Reflect on how your personal values align with theirs, as this will be crucial in your application and interview.

Tailor Your CV: Ensure your CV highlights relevant experience in operations management, particularly in supported housing and compliance. Use specific examples that demonstrate your leadership skills and ability to manage key functions mentioned in the job description.

Craft a Compelling Cover Letter: Write a cover letter that not only outlines your qualifications but also expresses your passion for the mission of Salvation Army Homes. Discuss how you can contribute to their 'Pathway to Excellence' strategy and provide examples of your previous successes in similar roles.

Proofread and Edit: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are essential for an Executive Director role.

How to prepare for a job interview at GS2 Partnership

Understand the Organisation's Mission

Before your interview, take time to research Salvation Army Homes and its mission. Familiarise yourself with their values and how they align with your own. Being able to articulate how your experience and vision can contribute to their goal of providing safe and supportive housing will impress the interviewers.

Demonstrate Leadership Experience

As an Executive Director of Operations, showcasing your previous leadership roles is crucial. Prepare specific examples of how you've successfully led teams in supported housing, customer services, or asset management. Highlight any challenges you faced and how you overcame them to achieve positive outcomes.

Showcase Your Knowledge of Compliance

Given the importance of health and safety compliance and governance in this role, be ready to discuss your understanding of relevant legislation and regulations. Provide examples of how you've ensured compliance in past positions, as this will demonstrate your capability to manage these critical aspects effectively.

Emphasise Relationship Building Skills

The ability to develop excellent working relationships with stakeholders is key for this position. Prepare to discuss how you've built partnerships in previous roles, particularly with vulnerable populations or community organisations. This will show your commitment to collaboration and your understanding of the social impact of the organisation's work.

Executive Director of Operations
GS2 Partnership
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