At a Glance
- Tasks: Lead a dynamic team to enhance member satisfaction and loyalty through exceptional support.
- Company: Join GS1 UK, a people-first organisation focused on member experiences.
- Benefits: Enjoy a generous pension scheme, hybrid work options, and comprehensive employee support.
- Other info: Be part of a high-performance team with opportunities for growth.
- Why this job: Make a real impact by driving continuous improvement in member support services.
- Qualifications: Experience in customer service management and data analysis is essential.
The predicted salary is between 40000 - 50000 £ per year.
GS1 UK is seeking a leader for the member support team to enhance satisfaction and loyalty. The role focuses on delivering exceptional member experiences while aligning support operations with the company's strategic goals.
The successful candidate will lead a high-performance team, implement service strategies, and monitor operations to ensure efficiency across various support channels. A deep understanding of customer service management and data analysis is essential for driving continuous improvement.
Benefits include a generous pension scheme, hybrid working options, and comprehensive employee support.
Member Support Leader — Hybrid, Data-Driven & People-First employer: GS1 UK
At GS1 UK, we pride ourselves on being an excellent employer that fosters a supportive and collaborative work culture. As a Strategic Projects Manager, you will benefit from a healthy work-life balance with hybrid working options, generous annual leave, and a comprehensive benefits package including a robust pension scheme and life assurance. Our commitment to employee growth and continuous improvement ensures that you will have ample opportunities to develop your skills while contributing to meaningful industry transformation.
