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- Tasks: Install and maintain security systems like CCTV and alarms while providing top-notch customer service.
- Company: Join a leading security solutions provider dedicated to protecting homes and businesses.
- Benefits: Enjoy competitive pay, training opportunities, and the chance to work with cutting-edge technology.
- Why this job: Be part of a dynamic team that values innovation and customer satisfaction in a growing industry.
- Qualifications: 3+ years' experience in security system installation and a full UK driving licence required.
- Other info: Must live within 50 miles of Bristol; on-call duties included.
The predicted salary is between 36000 - 60000 £ per year.
Key Responsibilities:
- Install, service, and maintain a range of security systems including Fire Detection Systems, Intruder Alarms, CCTV, Access Control, and Intercom systems.
- Diagnose faults, carry out repairs, and ensure systems are fully operational, working towards and exceeding maintenance and fault-finding targets.
- Provide system demonstrations to customers, explaining potential causes and consequences of false alarms.
- Participate in an on-call rota for out-of-hours (OOH) callouts and telephone support.
- Interpret technical drawings, schematics, and wiring diagrams to carry out accurate installations.
- Understand and fulfill client requirements, ensuring high-quality service delivery.
Essential Requirements:
- 3+ years' experience in the installation, service, and repair of Fire Detection, Intruder Alarms, CCTV, Access Control, and Intercom systems.
- Working knowledge of various intruder panels such as Galaxy, Menvier, Scantronics, Castle, Aritech, and Network/IP-based systems.
- Strong fault-finding, problem-solving, and troubleshooting skills.
- Ability to read and interpret technical drawings and wiring diagrams.
- Full, clean UK driving licence and willingness to participate in on-call duties.
- Excellent communication, customer service, and interpersonal skills.
- Checkable work history with suitable references.
Location: Must live within a 50-mile radius of Bristol.
Desirable: Specialist knowledge or stronger skill sets in one discipline (Fire, Intruder, CCTV, or Access Control) is welcome – training will be provided to enhance skills where necessary.
Security Systems engineer (CCTV / Intruder) employer: GS Solutions
Contact Detail:
GS Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Security Systems engineer (CCTV / Intruder)
✨Tip Number 1
Make sure to highlight your hands-on experience with the specific security systems mentioned in the job description. If you've worked with brands like Galaxy or Menvier, be ready to discuss your familiarity with their products during the interview.
✨Tip Number 2
Brush up on your fault-finding and troubleshooting skills. Be prepared to share examples of how you've diagnosed and resolved issues in previous roles, as this will demonstrate your problem-solving abilities to the hiring team.
✨Tip Number 3
Familiarise yourself with technical drawings and schematics. During the interview, you might be asked to interpret these documents, so showing that you can read and understand them will set you apart from other candidates.
✨Tip Number 4
Since customer service is key in this role, think of instances where you've provided excellent service or resolved customer complaints. Sharing these experiences will showcase your interpersonal skills and commitment to client satisfaction.
We think you need these skills to ace Security Systems engineer (CCTV / Intruder)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with security systems, particularly CCTV, Intruder Alarms, and Fire Detection Systems. Use specific examples of past roles where you installed, serviced, or repaired these systems.
Craft a Strong Cover Letter: In your cover letter, emphasise your problem-solving skills and ability to interpret technical drawings. Mention your willingness to participate in on-call duties and how your communication skills have helped you deliver excellent customer service.
Showcase Relevant Experience: When detailing your work history, focus on your 3+ years of relevant experience. Include any specific brands or systems you have worked with, such as Galaxy or Menvier, to demonstrate your expertise.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in the security systems field.
How to prepare for a job interview at GS Solutions
✨Showcase Your Technical Knowledge
Make sure to brush up on your knowledge of security systems, especially CCTV, Intruder Alarms, and Fire Detection Systems. Be prepared to discuss specific brands and models you have worked with, such as Galaxy or Menvier, and demonstrate your understanding of their functionalities.
✨Demonstrate Problem-Solving Skills
Prepare examples of past experiences where you diagnosed faults and carried out repairs. Highlight your troubleshooting process and how you ensured systems were fully operational, as this will show your capability in meeting maintenance targets.
✨Communicate Effectively
Since excellent communication skills are essential for this role, practice explaining technical concepts in simple terms. You might be asked to demonstrate how you would explain potential causes of false alarms to a customer, so think about how to make it clear and concise.
✨Understand Client Requirements
Be ready to discuss how you ensure high-quality service delivery by understanding and fulfilling client needs. Think of examples where you went above and beyond to meet a client's expectations, as this will reflect your commitment to customer service.
