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- Tasks: Join our Commercial Team to manage client accounts and ensure top-notch service.
- Company: GS Group is a leading insurance broker in Scotland, part of the JMG Group since 1991.
- Benefits: Enjoy competitive salary, generous holidays, pension scheme, and full training support.
- Why this job: Be part of a growing team with opportunities for career development and client interaction.
- Qualifications: Previous experience as an Account Handler and strong communication skills are essential.
- Other info: Work in a supportive environment with a focus on compliance and customer care.
The predicted salary is between 36000 - 60000 £ per year.
3 days ago Be among the first 25 applicants Direct message the job poster from GS-Group Group Recruitment Partner – Hiring top talent for one of the UK’s leading Insurance Brokers Established in 1991, GS Group is one of the leading insurance brokers in Scotland and proudly part of the wider JMG Group. Our focus has always been on employing people that are approachable and are passionate about delivering for our clients. This has resulted in consistent growth, with GS Group doubling in size every five years. We now operate out of five locations, with more to come and receive all of the benefits of being part of a UK wide PE backed top 30 broker. Overall objective : Due to continued success and business growth, we are looking to expand our hugely successful Commercial Team, with an additional experienced Account Handler who would like to develop their career and have the opportunity to visit clients and help build and maintain a successful book of business in collaboration with a fully supportive and dedicated Account Executive. Key duties will include Ensuring accuracy, efficiency and professionalism when dealing with both clients and insurers in all aspects of the role Managing existing commercial insurance policies including commercial combined, property, liability and fleet plus others Completing premium financing arrangements Working closely with a dedicated Commercial Account Executive Advising clients on existing products in accordance with their needs Ensure bad debt queries are dealt with efficiently and in line with company procedure. Ensure all business activity fully complies with FCA regulation and company procedures as detailed in the Conduct Polices. Handle any complaints in accordance with regulation, the Company’s Conduct Policy. Take part in tailored learning, training and assessment courses and identify further areas for own development as required. Achieve and maintain a high level of customer service and promote exceptional customer care standards at all times. Develop and maintain a professional working relationship with all clients and provide expert product advice and guidance Secure additional cross sell revenue opportunities from other classes of insurance Promote and increase the use of in-house premium finance, from insurer schemes. What we’re looking for Our Account Handlers are vital in ensuring that GS Group clients have a professional and compliant experience. To be successful in the role, you must have the following skills. Previous experience gained from working as an Account Handler in a similar broking environment. Working knowledge of most commercial lines insurance products. Experience of working to high standards and FCA Compliance. Strong administration skills, coupled with a very keen eye for detail. Ability to prioritise and organise own workload to ensure deadlines are met. Numerical accuracy. Exemplary communication skills, in person, on the phone and via email. Strong time management skills, with the ability to meet deadlines. IT proficiency with the use of most MS Office products and ideally Acturis. Regulatory and compliance awareness. What we offer Competitive Salary & Package commensurate with level of experience Company Pension scheme Generous holiday entitlement, including birthday day off Full training and career development support Free Parking Seniority level Not Applicable Employment type Full-time Job function Administrative, Sales, and Business Development Industries Insurance Agencies and Brokerages #J-18808-Ljbffr
Contact Detail:
GS Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Commercial Account Handler
✨Tip Number 1
Familiarise yourself with the specific commercial insurance products mentioned in the job description. Understanding policies like commercial combined, property, liability, and fleet will give you an edge during discussions with the hiring team.
✨Tip Number 2
Highlight your experience in FCA compliance and regulatory awareness during any conversations or interviews. This is crucial for the role, and demonstrating your knowledge can set you apart from other candidates.
✨Tip Number 3
Prepare to discuss your previous successes in managing client relationships and how you've maintained high standards of customer service. Real-life examples will showcase your ability to excel in this role.
✨Tip Number 4
Network with current or former employees of GS Group on platforms like LinkedIn. Gaining insights into the company culture and expectations can help you tailor your approach and demonstrate your genuine interest in the position.
We think you need these skills to ace Commercial Account Handler
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience as an Account Handler, particularly in commercial lines insurance. Use specific examples that demonstrate your skills in administration, compliance, and customer service.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the insurance industry and your understanding of GS Group's values. Mention how your previous experience aligns with the key duties outlined in the job description.
Highlight Relevant Skills: In your application, emphasise your strong communication skills, attention to detail, and ability to manage workloads effectively. These are crucial for the role and should be evident in your written application.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects professionalism and attention to detail, which is essential for this role.
How to prepare for a job interview at GS Group
✨Know Your Insurance Products
Make sure you have a solid understanding of commercial lines insurance products. Be prepared to discuss your previous experience with these products and how they relate to the role you're applying for.
✨Demonstrate Compliance Knowledge
Familiarise yourself with FCA regulations and company procedures. During the interview, highlight your experience in maintaining compliance and how you've handled regulatory challenges in the past.
✨Showcase Your Communication Skills
Exemplary communication is key in this role. Practice articulating your thoughts clearly and confidently, whether discussing your experience or answering questions. Remember, it's not just what you say, but how you say it.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle client complaints. Think of examples from your past experience where you successfully managed difficult situations and maintained high customer service standards.
