Student Support Officer in Caernarfon
Student Support Officer in Caernarfon

Student Support Officer in Caernarfon

Caernarfon Part-Time No home office possible
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At a Glance

  • Tasks: Support residential students' welfare and organise engaging evening activities.
  • Company: Grwp Llandrillo Menai empowers 21,000 students across North Wales with quality education.
  • Benefits: Enjoy 28 days annual leave, a pension scheme, and a supportive work environment.
  • Why this job: Make a real impact on students' lives while fostering community and personal growth.
  • Qualifications: No specific qualifications required; passion for student support is key.
  • Other info: Work 26 hours a week during term time, perfect for students seeking flexible roles.

About Us

Grwp Llandrillo Menai was established in 2012 as a result of mergers between Coleg Llandrillo, Coleg Menai and Coleg Meirion-Dwyfor. It employs 2,000 staff and delivers courses to around 21,000 students, including over 1,500 higher education students, across Anglesey, Conwy, Denbighshire and Gwynedd.

The Grwp aims to support the economy of North Wales by equipping local people with the skills and qualifications needed to ensure the competitiveness and success of the region. The Grwp\’s wide range of courses, high quality learning experiences, first-class facilities and talented staff all contribute towards the achievement of these goals.

Our mission of \’Improving People\’s Futures\’ captures what we are about as a further education organisation. Although delivering successful qualifications is essential to us, we also make a significant impact on social cohesion and economic development. We aim to be at the heart of our communities and to be the skills engine that drives the success of North Wales.

Job title – Hostel Support Officer

Job purpose –

The College views the safety and wellbeing of its residential students as crucial in their overall learning experience and as such, the post holder will be responsible for providing welfare support, emotional, physical and sexual well-being advice and guidance. This support includes working closely with other members of Learner Services, hostel staff, tutors, external agencies (where appropriate) and parents.

This role will be responsible for supporting the Hostel Co-ordinator with the arranging, supervising and facilitating of evening activities both on and off site to help learners reach their full potential.

Weekly hours – 26 hours per week
Weeks per year – 36 weeks,
Annual Leave –During the college term?28 days leave per annum, rising to 32 days after 5 full holiday years continuous service (01 September to 31 August),?All normally observed public holidays, determined annually,?Up to 5 days efficiency closure days per annum, determined annually.Term Time contracts will receive a pro rata entitlement to the above paid as part of annual salary.
Pension Provider – Local Government Pension Scheme

Student Support Officer in Caernarfon employer: Grwp Llandrillo Menai

Grwp Llandrillo Menai is an exceptional employer dedicated to improving people's futures through education and community engagement. With a strong focus on employee well-being, professional development, and a supportive work culture, staff enjoy generous annual leave, a robust pension scheme, and the opportunity to make a meaningful impact in the lives of students across North Wales. Working in Caernarfon offers a unique chance to be part of a vibrant community that values education and social cohesion.
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Contact Detail:

Grwp Llandrillo Menai Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Student Support Officer in Caernarfon

✨Tip Number 1

Familiarise yourself with the specific needs of residential students. Understanding their challenges and how to support their well-being will show your commitment to the role and make you stand out.

✨Tip Number 2

Network with current or former staff members at Grwp Llandrillo Menai. They can provide valuable insights into the college culture and expectations, which can help you tailor your approach during the interview.

✨Tip Number 3

Prepare examples of how you've successfully supported individuals in a similar capacity. Highlighting your experience in welfare support or working with young people will demonstrate your suitability for the role.

✨Tip Number 4

Show your enthusiasm for community engagement. Since the college aims to be at the heart of its communities, expressing your passion for contributing to local development can resonate well with the hiring team.

We think you need these skills to ace Student Support Officer in Caernarfon

Empathy and Compassion
Communication Skills
Conflict Resolution
Teamwork and Collaboration
Organisational Skills
Time Management
Problem-Solving Skills
Knowledge of Safeguarding Policies
Ability to Work with Diverse Groups
Event Planning and Coordination
Emotional Intelligence
Adaptability
Active Listening
Counselling Skills

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Student Support Officer position. Tailor your application to highlight how your skills and experiences align with the role.

Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience in student support, welfare services, or similar roles. Use specific examples to demonstrate your ability to provide emotional and physical well-being advice.

Showcase Your Skills: Make sure to include key skills that are relevant to the position, such as communication, empathy, teamwork, and problem-solving. Provide examples of how you have used these skills in past experiences.

Craft a Compelling Cover Letter: Write a personalised cover letter that explains why you are passionate about supporting students and how you can contribute to the college's mission of 'Improving People's Futures'. Be sure to address the specific needs mentioned in the job description.

How to prepare for a job interview at Grwp Llandrillo Menai

✨Understand the Role

Make sure you thoroughly read the job description and understand the responsibilities of a Student Support Officer. Be prepared to discuss how your skills and experiences align with the role, especially in providing welfare support and facilitating activities.

✨Show Your Passion for Education

Demonstrate your enthusiasm for supporting students in their learning journey. Share examples of how you've positively impacted others' educational experiences, as this will resonate well with the college's mission of 'Improving People's Futures'.

✨Prepare for Scenario Questions

Expect questions that assess your problem-solving abilities and how you would handle specific situations involving student welfare. Think of scenarios where you successfully supported someone in need and be ready to explain your approach.

✨Research the Organisation

Familiarise yourself with Grwp Llandrillo Menai's values and community involvement. Being able to discuss their impact on North Wales and how you can contribute to their goals will show your genuine interest in the position and the organisation.

Student Support Officer in Caernarfon
Grwp Llandrillo Menai
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