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- Tasks: Assist customers in a busy showroom, providing quotes and product advice.
- Company: Join Scotland's largest importer of ceramic and porcelain tiles, a thriving family business.
- Benefits: Enjoy an excellent salary, monthly bonuses, and a supportive work environment.
- Why this job: Be part of a friendly team, learn about design, and make a real impact on customer satisfaction.
- Qualifications: Retail experience and strong customer service skills are essential; IT proficiency is a plus.
- Other info: Full-time role with some weekend shifts; part-time applications welcome.
The predicted salary is between 24000 - 36000 £ per year.
SHOWROOM ASSISTANT
PERMANENT ROLE, EDINBURGH,
SALARY EXCELLENT PLUS MONTHLY BONUS AND BENS
Our client is the largest importer of ceramic and porcelain tiles in Scotland and a family business. Continued commercial success means their business is now seeking to hire a Showroom Assistant to complement the current friendly team based in their head office at Murrayfield. Their products are mainly sourced in Italy, Spain and the UK and they supply a range of commercial and retail customers across Scotland and the UK.
They require a Showroom Sales Assistant to join their busy showroom sales team in Murrayfield. This is their busiest branch and attracts both trade, retail and commercial customers. They sell a huge variety of tiles, adhesives, grout, tools and accessories.You’ll need to become familiar with the stock and special order products to help customers select the right products.You’ll also learn to use the software systems for creating quotes, checking stock and entering customer orders.
Responsibilities:
- Serving retail and trade customers in the showroom
- Checking stock availability for customers
- Providing customer quotes and placing customer orders
- Answering telephone enquiries
- Learn product range deeply
- Offer design advise to retail customers
You’ll need to have similar retail showroom experience with strong customer service skills. You should be well-presented and confident dealing with customers. You’ll be comfortable with MS Office and an IT User.Although not essential experience in any of the following would be great; ceramic tiles sales experience, building trade, kitchen and bathroom showroom sales experience and Kerridge K8 ERP System experience.
This is ideally a full-time role, working 5 days in every 7 and will require some weekend working. Part time applications will also be considered. Showroom hours are:
Monday to Friday 8.00am to 5.00pm
Saturday 9.00am to 3.30pm
Sunday 12.00am to 4.00pm
On top of your salary, you can expect a good benefits package, career development and support with training as needed in a friendly work environment. To apply please contact Katie Hydes at Grw Talent or apply via LinkedIn.
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Showroom Assistant employer: grw talent
Contact Detail:
grw talent Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Showroom Assistant
✨Tip Number 1
Familiarise yourself with the products offered by the company, especially ceramic and porcelain tiles. Understanding the different types of tiles, adhesives, and tools will help you engage confidently with customers and provide them with tailored advice.
✨Tip Number 2
Brush up on your customer service skills. Since this role involves interacting with both retail and trade customers, being able to communicate effectively and handle inquiries with a friendly attitude will set you apart from other candidates.
✨Tip Number 3
Gain some basic knowledge of design principles related to tiles and interiors. This will enable you to offer valuable design advice to customers, enhancing their shopping experience and showcasing your expertise.
✨Tip Number 4
If you have experience with software systems like Kerridge K8 or similar, be sure to highlight that in your discussions. Familiarity with stock management and order processing software can give you an edge in this role.
We think you need these skills to ace Showroom Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Showroom Assistant position. Tailor your application to highlight relevant experience in retail and customer service.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience in retail or showroom environments. Mention specific skills such as customer service, product knowledge, and familiarity with software systems that are relevant to the role.
Craft a Compelling Cover Letter: Write a personalised cover letter that showcases your enthusiasm for the role and the company. Explain why you are a good fit for the team and how your background aligns with their needs.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at grw talent
✨Know Your Products
Familiarise yourself with the range of tiles, adhesives, and tools that the company offers. Being able to discuss specific products and their benefits will impress your interviewers and show your enthusiasm for the role.
✨Demonstrate Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Highlight how you handled difficult situations or went above and beyond to assist customers, as this is crucial for a Showroom Assistant.
✨Practice Using Software Systems
Since you'll be using software for quotes and orders, it’s beneficial to brush up on your IT skills. If you have experience with similar systems, be ready to discuss how you used them effectively in previous roles.
✨Dress Professionally
As a Showroom Assistant, you'll be representing the company to customers. Make sure to dress smartly for your interview to convey professionalism and confidence, which are key traits for this position.
