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- Tasks: Support the sales team by processing orders, maintaining records, and managing customer enquiries.
- Company: Join a UK-based company specialising in components for construction machinery, recently acquired by a global firm.
- Benefits: Enjoy a competitive salary, supportive team environment, and opportunities for training and development.
- Why this job: Be part of a forward-thinking company with a focus on growth and innovation in the construction industry.
- Qualifications: Experience in sales administration, proficiency in CRM systems, and strong Excel skills are essential.
- Other info: This is an office-based role with regular hours; UK work eligibility required.
The predicted salary is between 28800 - 43200 £ per year.
Based in Cumbernauld, Grw Talent’s client is a UK-based company that supplies and manufactures components and tools for earthmoving and construction machinery. The company operates across several UK locations and offers products such as tracks, rubber pads, bucket teeth, and custom buckets, along with repair and maintenance services. It recently was acquired by a global company enhancing its reach while retaining its brand and management.
They are looking for a confident and detail-oriented Sales Administrator to join their team in Cumbernauld. You will play a key role in supporting the sales team, maintaining customer records, answering and actioning phone enquiries, managing orders, and ensuring accurate reporting. You will need to have excellent customer service skills, be well organised, proactive, and tech-savvy - especially when it comes to CRM systems and Excel.
Responsibilities:- Process sales orders and customer information with accuracy and efficiency
- Maintain and update CRM data, ensuring records are complete and current
- Generate sales reports and support forecasting using Excel
- Coordinate with other departments to track order progress and resolve issues
- Assist the sales team with administrative support as needed
- Respond to customer enquiries in a professional and timely manner
You should have proven experience in a sales administration or similar support role, with proficiency with CRM systems (e.g., Salesforce, HubSpot, or similar). You’ll also need to have strong Excel skills (e.g., formulas, pivot tables, data analysis) along with excellent attention to detail and organisational skills. Lastly, you’ll need strong written and verbal communication and the ability to multitask and manage priorities in a fast-paced environment.
This represents a great opportunity for a Sales Administrator to join a forward-thinking and highly ambitious company. You can expect a highly competitive base salary and to be working in a supportive team environment with opportunities for development and training. This is an office-based role with regular working hours.
Please note that only candidates able to live and work freely in the UK will be considered for this role. To apply to this role please apply via LinkedIn or contact our recruitment partner Katie Hydes at Grw Talent.
Sales Administrator employer: grw talent
Contact Detail:
grw talent Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Administrator
✨Tip Number 1
Familiarise yourself with the specific CRM systems mentioned in the job description, like Salesforce or HubSpot. Having hands-on experience or even completing online tutorials can give you a significant edge during the interview.
✨Tip Number 2
Brush up on your Excel skills, particularly with formulas, pivot tables, and data analysis. Consider creating sample reports or analyses to demonstrate your proficiency, as this will show your potential employer that you're ready to hit the ground running.
✨Tip Number 3
Prepare for the interview by thinking of examples from your past experiences where you've successfully managed customer enquiries or resolved issues. This will help you showcase your problem-solving skills and customer service expertise.
✨Tip Number 4
Research the company and its products thoroughly. Understanding their offerings and recent developments, especially after their acquisition, will allow you to ask insightful questions and demonstrate your genuine interest in the role.
We think you need these skills to ace Sales Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in sales administration or similar roles. Emphasise your proficiency with CRM systems and Excel, as these are key requirements for the position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your customer service skills and attention to detail. Mention specific examples of how you've successfully managed orders or supported a sales team in the past.
Highlight Technical Skills: Since the role requires tech-savviness, clearly outline your experience with CRM systems and Excel. Include any specific tools you’ve used and how you’ve applied them to improve efficiency in previous roles.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is accurate and presented professionally.
How to prepare for a job interview at grw talent
✨Showcase Your CRM Skills
Since the role requires proficiency in CRM systems, be prepared to discuss your experience with tools like Salesforce or HubSpot. Highlight specific examples of how you've used these systems to improve sales processes or customer interactions.
✨Demonstrate Attention to Detail
As a Sales Administrator, accuracy is key. During the interview, mention instances where your attention to detail made a significant impact, such as catching errors in orders or improving data accuracy in reports.
✨Prepare for Customer Service Scenarios
Expect questions about handling customer enquiries and resolving issues. Think of examples where you provided excellent customer service, especially in challenging situations, to demonstrate your problem-solving skills.
✨Familiarise Yourself with Excel Functions
Given the emphasis on Excel skills, brush up on key functions like pivot tables and formulas. Be ready to discuss how you've used these tools in past roles to generate reports or analyse data effectively.
