At a Glance
- Tasks: Drive strategic customer collaboration and influence aerospace technology development.
- Company: Respected international business in aerospace and industrial markets.
- Benefits: Excellent salary, bonus scheme, 33 days leave, and extensive benefits package.
- Other info: Work-life balance and professional development in a supportive culture.
- Why this job: Shape the future of aerospace technologies and build impactful partnerships.
- Qualifications: Experience with large OEM customers and understanding of technology development lifecycle.
The predicted salary is between 60000 - 80000 £ per year.
DERBY / BIRMINGHAM - PERMANENT - EXCELLENT BASIC SALARY DOE PLUS BONUS AND BENEFITS PACKAGE - REMOTE WORKING WITH TRAVEL
Part of an international and highly respected business, GRW Talent's client integrates leading-edge technologies into fuel, combustion, fluid, actuation, and electronic control systems for the aerospace and industrial markets. This role reports into the Sales Director and General Manager for Europe.
Our client is seeking a Senior Manager, Strategic Customer Collaboration to drive early technical engagement and collaboration with large OEM commercial customers. This role is critical in enabling the company to actively participate in technology trade studies, support future engine architecture decisions that may require product capability, and position the business to ensure customer key performance indicators are met for future aircraft.
This position bridges the gap between Sales, Strategy, and Engineering by focusing on collaboration rather than transactional processes. The successful candidate will help guide early decision-making throughout the engine lifecycle, ensuring any product solutions align with customers' long-term goals and requirements.
Key Responsibilities:
- Customer Relationship Development: Act as the primary liaison with the customer. Build and maintain trusted relationships with key decision-makers, engineering leaders, product development leaders, procurement leaders, and program leaders. Position the business as a strategic partner in the aerospace industry, influencing customer requirements through demonstrated expertise in airframe control systems.
- Technology Interchange Facilitation: Develop a Technology Interchange framework with the customer to share insights on emerging technologies, industry trends, and areas of mutual interest. Develop, drive, and communicate tactical plans that facilitate the Technology Interchange framework throughout the organization. Organize and lead regular technical discussions, workshops, and collaborative sessions to explore potential technical solutions that address customers' future needs.
- Early Engagement in Trade Studies: Identify opportunities to participate in customer engineering trade studies and technology evaluations before Requests for Proposal (RFPs) are issued. Provide insights into customer long-term strategies, pain points, and upcoming developments to ensure alignment.
- Market and Customer Intelligence: Collaborate with Marketing to monitor and report on customer technology roadmaps and funding priorities to inform internal strategy and decision-making.
- Internal Collaboration: Serve as the voice of the customer ensuring Engineering, Product Marketing, Product Management, and Sales Management teams remain aligned with customer needs. Collaborate with subject matter experts to develop tailored solutions for customers. Participate in proposal development activities to ensure previously established key performance criteria are addressed effectively.
The ideal candidate will possess:
- Previous experience with a large commercial OEM customer, ideally in a product development, procurement, or technical leadership role.
- Deep understanding of the large commercial OEM technology development lifecycle.
- Deep understanding of large commercial OEM processes.
- Suited to a candidate from engineering, programme management or procurement who understands contracts.
This is a unique opportunity to influence future aerospace technologies, build strategic customer partnerships, and help shape early-stage engine and aircraft development decisions. You will work across functions and organizations to ensure the company remains a trusted technical partner and industry leader in delivering innovative aerospace solutions. The successful candidate will work out of a Derby or Birmingham customer location so will need to be based within this area. This role also involves some travel to other sites internationally.
Our client operates an excellent integrated culture centred on your wellbeing, learning, ongoing professional development and work life balance. An excellent base salary is supplemented by a bonus scheme and an extensive benefits package to include; a companywide bonus scheme, 33 days leave, 9% company pension contribution, salary sacrifice schemes, income protection and life insurance.
To apply for this role please contact our recruitment partner Katie Hydes at GRW Talent.
SENIOR MANAGER, STRATEGIC CUSTOMER COLLABORATION employer: GRW Talent limited
As a Senior Manager in Strategic Customer Collaboration, you will join a forward-thinking company that prioritises employee wellbeing and professional growth. With a strong emphasis on collaboration and innovation, the organisation offers an excellent benefits package, including a competitive salary, generous leave, and a robust pension scheme, all within a supportive work culture that values work-life balance. This role not only allows you to influence the future of aerospace technologies but also provides opportunities for meaningful engagement with key industry players in the Derby/Birmingham area.
StudySmarter Expert Advice🤫
We think this is how you could land SENIOR MANAGER, STRATEGIC CUSTOMER COLLABORATION
✨Join Aerospace Forums and Groups
Get involved in aerospace engineering forums and online communities, like the AIAA (American Institute of Aeronautics and Astronautics). It's a great way to meet industry peers and stay updated on job openings and trends in the field.
✨Attend Industry Conferences
Keep an eye on upcoming aerospace conferences and events where you can network with professionals and showcase your interest. Events like the Farnborough International Airshow are not just about flying machines; they're a goldmine for connections and potential job leads.
✨Spotlight Your Projects
Make sure to highlight any hands-on experience or projects on your portfolio that showcase your skills in aerospace engineering. Employers love seeing practical applications of theoretical knowledge. Show us what you've got!
✨Apply Directly on Company Websites
When you find companies you want to work for, head straight to their careers page to apply for full-time roles, like the one with GRW Talent limited for a SENIOR MANAGER, STRATEGIC CUSTOMER COLLABORATION. This often puts your application in front of the right people faster than just waiting for job boards!
We think you need these skills to ace SENIOR MANAGER, STRATEGIC CUSTOMER COLLABORATION
Some tips for your application 🫡
Show Off Your Technical Skills:When applying for the aerospace engineering role at GRW Talent limited, make sure to highlight your technical expertise. Include specific software skills, like CAD tools or simulation software, and any relevant engineering projects you’ve worked on. This is your chance to really shine and showcase your engineering toolkit!
Don't Skip Your Projects!:Include a section in your CV dedicated to projects that demonstrate your problem-solving abilities in aerospace engineering. Whether it's a university project, an internship, or personal work, we love seeing how you’ve applied your skills in real-world scenarios. Make it clear what your role was and the impact of the project.
Show Your Passion in Your Cover Letter:At GRW Talent limited, we're not just looking for skills – we want to know why you’re passionate about aerospace engineering. Use your cover letter to express what excites you about aviation technology and your career goals. Share any relevant experiences or inspirations that have led you to apply for this full-time position.
Tailor Your CV for Aerospace:Make sure your CV is specifically tailored to aerospace engineering. Focus on your education, any certifications, and your work experience, ensuring you highlight aspects that relate directly to the role. Don’t forget to mention any internships or apprenticeships that have given you hands-on experience.
How to prepare for a job interview at GRW Talent limited
✨Brush Up on Your Technical Knowledge
Aerospace engineering is all about technical precision, so make sure you’re comfortable with key concepts like aerodynamics, propulsion, and materials science. We recommend going through any relevant coursework or projects you’ve worked on – these real-world examples can illustrate your understanding during the interview with GRW Talent limited.
✨Showcase Your Projects with Confidence
Make sure to have a portfolio ready that details any significant projects you've worked on, whether it’s a group assignment or a personal endeavour. Be prepared to discuss the challenges you faced, the tools you used, like CAD software, and what you learned from the experience, as this will show your problem-solving skills in action.
✨Prepare for Technical Interviews
Expect some technical questions or even problem-solving exercises during your interview with GRW Talent limited. Get familiar with design challenges or theoretical problems related to aerospace; this can range from calculating lift and drag forces to materials selection under stress. Practising these can help you feel more at ease when faced with tricky questions.
✨Emphasise Your Passion and Teamwork Skills
As a full-time candidate, it’s crucial to convey your passion for aerospace engineering and your ability to work in teams. Highlight any group projects or internships you've done, focusing on how you collaborated with others to achieve a goal. Companies like GRW Talent limited love seeing candidates who not only have technical skills but also fit well within their team culture.
