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For Companies At a Glance
- Tasks: Be the go-to person for customers, managing orders and ensuring a smooth experience.
- Company: Global engineering solutions provider with a focus on inclusivity.
- Benefits: Permanent position with a diverse workplace and opportunities for growth.
- Why this job: Make a real difference in customer satisfaction and support sales teams.
- Qualifications: Strong communication skills, attention to detail, and digital proficiency.
- Other info: Join a dynamic team and thrive in a supportive environment.
The predicted salary is between 30000 - 42000 £ per year.
A global provider of engineering solutions is looking for a Customer Service Representative in Clevedon, UK. This pivotal role involves being the main contact for customers, handling orders, and ensuring a seamless customer experience.
Key responsibilities include:
- Managing customer interactions via phone and email
- Resolving issues
- Supporting sales teams
Candidates should have strong communication skills, attention to detail, and proficiency in digital systems. This position is permanent, with a diverse and inclusive workplace.
Customer Service & Orders Specialist in Clevedon employer: Gruppo SKF
Contact Detail:
Gruppo SKF Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service & Orders Specialist in Clevedon
✨Tip Number 1
Make sure to research the company before your interview. Knowing their values and recent projects can help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since this role is all about customer interactions, try role-playing common scenarios with a friend or family member to boost your confidence and refine your approach.
✨Tip Number 3
Be ready to showcase your problem-solving skills. Think of examples from your past experiences where you successfully resolved issues for customers, as this will demonstrate your ability to handle challenges effectively.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed, and we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Customer Service & Orders Specialist in Clevedon
Some tips for your application 🫡
Show Your Customer Service Skills: Make sure to highlight your experience in customer service. We want to see how you've handled customer interactions and resolved issues in the past. Use specific examples to demonstrate your skills!
Be Detail-Oriented: Attention to detail is key for this role. When filling out your application, double-check for any typos or errors. We appreciate candidates who take the time to ensure their application is polished and professional.
Tailor Your Application: Don’t just send a generic application! We love it when candidates tailor their CV and cover letter to match the job description. Highlight relevant experiences that align with the responsibilities of the Customer Service & Orders Specialist role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Gruppo SKF
✨Know the Company Inside Out
Before your interview, take some time to research the company’s values, mission, and recent projects. This will not only help you understand their culture but also allow you to tailor your answers to show how you fit into their vision.
✨Showcase Your Communication Skills
As a Customer Service & Orders Specialist, strong communication is key. Prepare examples of how you've effectively handled customer interactions in the past, whether through phone or email. Practising these scenarios can help you articulate your experience clearly during the interview.
✨Demonstrate Attention to Detail
In this role, attention to detail is crucial. Be ready to discuss specific instances where your meticulous nature has led to successful outcomes, such as resolving customer issues or managing orders accurately. This will highlight your suitability for the position.
✨Familiarise Yourself with Digital Systems
Since proficiency in digital systems is a requirement, brush up on any relevant software or tools that the company might use. If you know what systems they employ, mention your experience with similar platforms to show you're ready to hit the ground running.
