Shop Manager in Windermere

Shop Manager – Scope\’s Wimbledon Charity Shop

Make a real difference to the lives of disabled people. The salary for this role is £23,581.58 a year, with a market supplement of £2,000 a year added.

Permanent, 35 hours a week. Location: Scope\’s Wimbledon shop – 84 The Broadway, London SW19 1RH.

About the role

As Shop Manager you will have autonomy to run the shop using creativity and flair. You will generate and process stock, design eye‑catching window displays, recruit and train volunteers, and manage everyday retail tasks. You will also meet the needs of customers and contribute to our sustainable fashion mission.

Key responsibilities

• Generate and process stock.
• Design and execute window displays.
• Recruit, train, and support volunteers.
• Deliver excellent customer service.
• Manage daily shop operations.

To be successful

• Be commercial.
• Have a can‑do attitude and always put customers first.
• Be a dedicated team player with a strong work ethic.
• Have excellent accuracy and attention to detail.
• Be proficient in Microsoft Office.

Applicants should explain in their application how they meet these skills with examples.

Equality, Diversity and Inclusion

We welcome applications from disabled people and any individual with an impairment, condition, or access need. As a disability confident leader, we will provide an interview under the Offer an Interview Scheme for eligible applicants. We also welcome applications from people of colour and other underrepresented communities.

Benefits

• 35 days annual leave.
• Flexible working where possible.
• Company pension.
• Excellent training and career development.
• Strong colleague networks (disability, race, LGBTQ+, gender, social mobility, carers, young people).
• Well‑being incentives: discounted gym membership, cycle‑to‑work scheme, and more.