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- Tasks: Maintain and service lifts, ensuring customer satisfaction and safety.
- Company: Join Orona, a leading European group in sustainable vertical transportation with 60 years of experience.
- Benefits: Enjoy a company vehicle, 25 days holiday, and discounts at over 800 stores.
- Why this job: Be part of a diverse team making a real impact in the lift industry.
- Qualifications: NVQ 3 in Lift Engineering and relevant lift experience required.
- Other info: No out-of-hours call rota; focus on regular maintenance and client relationships.
The predicted salary is between 30000 - 42000 £ per year.
Orona is a leading European business group in sustainable vertical transportation. As a global operator with almost 60 years’ experience, it delivers value for customers through its platform of products and services covering the design, manufacture, installation, maintenance, modernization, refurbishment and replacement of lifts and escalators in all market segments.
Our cooperative business model is committed to people. Its team is composed of 5,700 employees, operating in 12 European countries, supplying complete lifts, escalators, and components to more than 100 countries throughout the world. Orona in the UK provides a national installation and service coverage from its regional offices. Nearly 300 full-time employees make up the UK team, providing a wealth of skill, knowledge, and local market experience.
We are looking for a Lift Service Engineer to join our Service team in Edinburgh and surrounding areas. As a Lift Service Engineer, you will be responsible for:
- Carrying out regular planned preventative maintenance and service visits.
- Meeting agreed customer response times, building relationships with our clients.
- Providing regular updates to the Service Supervisor/Service Manager.
- Problem solving and working on your own initiative.
This role does not regularly involve attending call outs during the working day and additionally there is no requirement for participation in the out of hour call rota.
If you have a comprehensive Lift engineering background, including an NVQ 3 in Lift Engineering or equivalent – we want to hear from you!
To qualify for this vacancy we would expect you to have:
- NVQ 3 in Lift Engineering.
- Experience of working with lifts.
- A valid UK Driving License.
We strive to be a great place to work and to offer a wide range of experiences and opportunities that will help you to achieve your career and personal goals. Benefits include:
- Company vehicle.
- 24 hour GP service.
- Orona Rewards scheme including discounts in over 800 stores.
- 25 days holiday + bank holidays.
- Internal + External opportunities for training and accredited LEIA and LITS qualifications.
- Access to Eye Test vouchers.
- Awards given for long term company service.
- Access to company recruitment referral scheme.
- Life assurance.
We are committed to providing an inclusive work environment where all of our people can reach their full potential. We value the creativity that diversity brings and welcome applicants from all backgrounds.
If you’re a motivated individual with a passion for the lift and elevator industry, we invite you to apply for this position. If you want to find out more information and would like to be considered for a role at Orona, please click the APPLY NOW button and send us your CV.
Lift Service Engineer employer: Grupo Orona
Contact Detail:
Grupo Orona Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lift Service Engineer
✨Tip Number 1
Familiarise yourself with Orona's products and services. Understanding their innovative technologies and commitment to sustainability will help you demonstrate your enthusiasm for the role during any discussions.
✨Tip Number 2
Network with current or former employees of Orona, especially those in similar roles. They can provide valuable insights into the company culture and expectations, which can be beneficial when preparing for interviews.
✨Tip Number 3
Highlight your problem-solving skills and ability to work independently. As a Lift Service Engineer, showcasing examples from your past experiences where you've successfully tackled challenges will set you apart.
✨Tip Number 4
Prepare questions to ask during the interview that reflect your interest in the company's future projects and initiatives. This shows your proactive attitude and genuine interest in contributing to Orona's success.
We think you need these skills to ace Lift Service Engineer
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Lift Service Engineer at Orona. Familiarise yourself with their services and values to tailor your application accordingly.
Highlight Relevant Experience: In your CV and cover letter, emphasise your experience in lift engineering, particularly any roles that involved maintenance or service visits. Mention your NVQ 3 in Lift Engineering prominently.
Showcase Problem-Solving Skills: Orona values problem-solving abilities. Include specific examples in your application where you've successfully resolved issues independently or improved processes in previous roles.
Personalise Your Application: Address your application to the hiring manager if possible, and express your enthusiasm for working with Orona. Mention how your values align with their commitment to sustainability and customer service.
How to prepare for a job interview at Grupo Orona
✨Know Your Technical Stuff
As a Lift Service Engineer, you'll need to demonstrate your technical knowledge. Brush up on lift engineering principles, maintenance procedures, and any relevant technologies used by Orona. Be prepared to discuss your previous experiences and how they relate to the role.
✨Showcase Problem-Solving Skills
Problem-solving is key in this role. Think of specific examples where you've successfully diagnosed and resolved issues with lifts or escalators. Highlight your ability to work independently and make decisions on the spot.
✨Emphasise Customer Relationship Building
Building relationships with clients is crucial. Prepare to talk about how you've previously interacted with customers, managed their expectations, and ensured satisfaction. This will show that you understand the importance of customer service in the role.
✨Ask Insightful Questions
At the end of the interview, have a few questions ready to ask. Inquire about the team dynamics, training opportunities, or the company's future projects. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
