AtORONA,wearegloballeadersinthedesign,manufacture,installation,maintenanceandmodernisationoflifts,escalators,movingrampsandwalkways.Operatinginover100countries,with330,000liftsworldwideusingourtechnologyand2manufacturingplants,weareproudtobeNumber1inEuropeforcompleteliftproductioncapacity.
TheRole
WeareseekingaServiceCoordinatortojoinouronsiteteamintheGlasgowoffice.Inthisrole,youwillworkcloselywiththeServiceandAccountManagerstoensurethelocalmaintenanceteamdeliversoutstandingservicetoallcustomers.Youwillalsoprovideadministrativeandcommercialsupport,includingpreparingestimates,issuingrepairquotations,andfollowingup’s.
KeyResponsibilities
- Updatinginternalsystemsonreceiptofcustomerorder/insuranceworksetc.
- Responsibleforregularcontactwithcustomersviaemailandtelephonetoagreesuitabledatesforworkstobecarriedout.
- Ordermaterialsasrequiredandsupportedbycompanytechnicianswithanytechnicalqueries.
- Manageinwardsmaterialsandcollateandarrangefordistributiontoinhouseengineersandsub-contractorsasrequired.
- Oncompletionofrepairswillclosedownensuringmonthlytargetsareatleastachieved.
- Managementofliveorderbook,forecastforproductionandprovidingaccuratereportingtomanagementteam.
- Manageandguidecustomerexpectationsonthecompany’sservices.
- Supporttheregionalofficeserviceadministrationfunctions,includingthecall
WhyJoinORONA?
Weoffermorethanjustajob—weofferlong-termcareerdevelopmentwithinastableandgrowingcompany.
WhatWeOffer:
AttractiveSalary:Competitivepaythatreflectsyourskillsandexperience
GenerousHolidayAllowance:Enjoy25daysofannualleave,increasingto30withservice,and8publicholidays
SecureFuture:Benefitfromapensionschemewithincreasingcompanycontributionsasyougrowwithus
PeaceofMind:LifeInsurancetosupportyouandyourlovedones
Health&Wellbeing:MedicalCashBackPlantohelpwithhealthcosts,plusaccessto24/7GPservices
Family-FriendlyBenefits:Enhancedleaveforfamily-relatedeventsandemergencies
SupportWhenYouNeedIt:EmployeeAssistanceProgrammeofferingconfidentialsupportforpersonalorwork-relatedchallenges
EyeCare:Eyecarevoucherstohelpkeepyourvisionsharp
RecognitionforLongevity:LongServiceAwardstocelebrateyourmilestoneswithus
ReferralRewards:EarnaRecruitmentReferralFeebyhelpingusfindtoptalent
ContinuousGrowth:OngoingTraining&Developmentopportunitiestosupportyourcareerjourney
JoinORONAandbepartofacompanymovingtheworldsafelyandefficientlyeveryday.
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Service Coordinator in Lanark employer: Grupo Orona
At ORONA, we pride ourselves on being a global leader in the lift industry, offering our employees a dynamic work environment that fosters growth and development. With a strong commitment to safety and quality, we provide comprehensive training, competitive salaries, and generous benefits, including a robust pension scheme and health support. Join us in a culture that values teamwork and innovation, where your contributions are recognised and rewarded, making it an excellent place to advance your career in installation supervision.
