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- Tasks: Manage credit and collections processes, ensuring timely debt recovery while maintaining customer relationships.
- Company: Join Orona, a leading European group in sustainable vertical transportation with nearly 60 years of experience.
- Benefits: Enjoy a competitive salary, 25 days holiday, GP24 service, and discounts with over 800 retailers.
- Why this job: Be part of a dynamic team in a fast-paced environment, contributing to innovative vertical transport solutions.
- Qualifications: Experience in credit control or similar roles, strong negotiation skills, and proficiency in accounting software.
- Other info: This is a hybrid role covering maternity leave for 10-12 months, based in Sheffield.
The predicted salary is between 28800 - 43200 £ per year.
Orona is a leading European business group in sustainable vertical transportation. As a global operator with almost 60 years’ experience, it delivers value for customers through its platform of products and services covering the design, manufacture, installation, maintenance, modernization, refurbishment and replacement of lifts and escalators in all market segments.
We are looking for a Credit Controller to join our Sheffield team on a hybrid contract to cover maternity leave for 10-12 months. The ideal candidate will be used to working in a business office environment with experience in Credit Control. As a Credit Controller, you will be responsible for managing the credit and collections processes within the company. Your primary goal will be to ensure that outstanding debts are collected promptly and efficiently while maintaining positive relationships with customers.
Key Responsibilities:
- Application and invoices management: Support the admin process related to applications and invoices upload in customers portals.
- Debt Collection: Chase outstanding debts via telephone, email, and other communication channels in a professional and courteous manner. Negotiate payment plans where necessary to facilitate debt recovery.
- Reporting and Analysis: Prepare regular reports on credit and collections activities, including aging analyses and cash flow forecasts. Analyze trends and provide recommendations for improving the credit control process.
- Collaboration: Liaise with internal departments such as Sales, Accounts Receivable, and Finance to resolve credit-related issues and improve overall cash flow management.
Skills:
- Proven experience in credit control, debt collection, or a similar role.
- Good negotiation and communication skills, both written and verbal.
- Excellent attention to detail and organizational abilities.
- Practical in using accounting software (SAP) and Microsoft Excel for data analysis and reporting.
- Ability to work independently and as part of a team in a fast-paced environment.
Benefits include:
- Competitive basic salary.
- 25 days holiday + bank holidays.
- GP24 service- unlimited access with qualified GP's 24 hours all year round.
- Orona Rewards scheme giving discounts with over 800 retailers.
- Access to Eye Test vouchers.
- Awards given for long term company service.
- Access to company recruitment referral scheme.
- Life assurance.
Requirements:
- Experience working within a busy office environment.
Credit Controller employer: Grupo Orona
Contact Detail:
Grupo Orona Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Credit Controller
✨Tip Number 1
Familiarise yourself with Orona's products and services. Understanding their innovative technologies and cooperative business model will help you demonstrate your enthusiasm for the role and how you can contribute to their mission during interviews.
✨Tip Number 2
Network with current or former employees of Orona on platforms like LinkedIn. Engaging with them can provide valuable insights into the company culture and expectations, which you can leverage in your discussions.
✨Tip Number 3
Brush up on your negotiation skills, as this is a key part of the Credit Controller role. Consider role-playing scenarios with friends or colleagues to practice handling difficult conversations about debt collection.
✨Tip Number 4
Prepare to discuss your experience with accounting software, particularly SAP and Excel. Be ready to share specific examples of how you've used these tools to improve credit control processes in your previous roles.
We think you need these skills to ace Credit Controller
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Credit Controller at Orona. Familiarise yourself with their credit and collections processes to tailor your application accordingly.
Highlight Relevant Experience: In your CV and cover letter, emphasise your previous experience in credit control or debt collection. Use specific examples to demonstrate your negotiation skills and ability to manage outstanding debts effectively.
Showcase Your Skills: Mention your proficiency in accounting software like SAP and your expertise in Microsoft Excel. Highlight your attention to detail and organisational skills, as these are crucial for the role.
Craft a Strong Cover Letter: Write a compelling cover letter that not only outlines your qualifications but also expresses your enthusiasm for working with Orona. Make sure to convey how your values align with their commitment to customer relationships and teamwork.
How to prepare for a job interview at Grupo Orona
✨Know Your Numbers
As a Credit Controller, you'll be dealing with financial data regularly. Brush up on your knowledge of credit control metrics and be prepared to discuss how you've used them in previous roles. This shows you understand the importance of numbers in managing debts.
✨Demonstrate Your Communication Skills
Since you'll be negotiating payment plans and liaising with various departments, it's crucial to showcase your communication skills. Prepare examples of how you've effectively communicated with clients or colleagues to resolve issues in the past.
✨Familiarise Yourself with Their Systems
Orona uses specific accounting software like SAP. If you have experience with similar systems, mention it. If not, do a bit of research on SAP and express your willingness to learn quickly. This will show your proactive attitude.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities, such as how you would handle a difficult customer or a situation where a debt is overdue. Think through your responses in advance to demonstrate your critical thinking and negotiation skills.
